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Technical Lead Resume

SUMMARY:

To obtain a creative and challenging position that enables me to gain valuable commercial experience and improve technical and Project management skills along with acquiring better understanding of the associated domain that further facilitate in learning and addressing the business requirements.

TECHNICAL EXPERTISE:

AS400 Administration: IBM OS/400 support iNavigator, Websphere MQ for Messaging (MQSeries), Backup and Recovery Media Services (BRMS), Vision Mimix High Availability

Languages: CL/400, RPG/400, SQL/400, RPGIV

Operating Systems: IBM OS/400, Windows 95/98/NT/2000/, MS - DOS

Tools: QUERY/400, PDM, SEU, DFU, DDS, SDA, RLU

Databases: DB2/400

PROFESSIONAL EXPERIENCE:

Confidential

Technical Lead

Responsibilities:

  • Managed small to medium scale projects.
  • Manages the technical relationship between the Business (Point P) & the Provider ( Confidential ).
  • Manages the different infrastructure projects (migration, transformation, evolution)
  • Performing initial analysis of Change Requests.
  • Ensuring that all production changes are processed according to Change Management policies and procedures. Ensuring Change Requests are fully completed and validated.
  • Work with Requesters, Implementers, and Approvers to both ensure the process is followed and to communicate process changes, resolve rejections and scheduling conflicts.
  • Participating in Change Advisory Board (CAB) meetings on the implementation of Changes. Assessment of risk and business continuity, Change impact, resource requirements and Change approval.
  • Prepare minutes & meeting and communicate to stakeholders.
  • Co-ordinate on change implementation and verifies post activation information is properly filled out and the CR is closed according to proper procedures.
  • Use of Enterprise Change Management System to document, track, authorize, and record implementation details of changes made.
  • Participating in project meetings, capacity and deployment planning Plan backup / recovery etc.
  • Performing scheduled and ad-hoc out of hours project work
  • Driving business and technical improvements
  • Working effectively under pressure and ambiguous situation.
  • Worked and Implemented major automation to reduce workload and save time.
  • Building, utilizing and motivating teams to resolve complex technical problems and improve processes.
  • Pro-actively planning for the technical demands of any projects.
  • Managing the design, integration, testing and implementation of products.
  • Attending meetings with business on issues to provide solutions.
  • Planning the activities and assigning the projects to vendor to complete the tasks with defined timeline
  • Identifying manual work taking huge time and automating it to reduce time and manual efforts.
  • Scheduling and taking Daily, Weekly, Entire system backup, shutdown and IPL.
  • Using BRMS (Backup Recovery and Media Services).
  • Troubleshooting system issues.
  • Developing CL Programs.
  • System Capacity/Performance -- monitor system capacity and performance; prepare periodic report of system usage.
  • Troubleshooting system issues.
  • System performance monitoring.

Confidential

Technical Lead

Responsibilities:

  • Managed small to medium scale projects.
  • Manages the technical relationship between the Business (Point P) & the Provider (HCL).
  • Manages the different infrastructure projects (migration, transformation, evolution)
  • Performing initial analysis of Change Requests.
  • Ensuring that all production changes are processed according to Change Management policies and procedures. Ensuring Change Requests are fully completed and validated.
  • Work with Requesters, Implementers, and Approvers to both ensure the process is followed and to communicate process changes, resolve rejections and scheduling conflicts.
  • Participating in Change Advisory Board (CAB) meetings on the implementation of Changes. Assessment of risk and business continuity, Change impact, resource requirements and Change approval.
  • Prepare minutes & meeting and communicate to stakeholders.
  • Co-ordinate on change implementation and verifies post activation information is properly filled out and the CR is closed according to proper procedures.
  • Use of Enterprise Change Management System to document, track, authorize, and record implementation details of changes made.
  • Participating in project meetings, capacity and deployment planning Plan backup / recovery etc.
  • Performing scheduled and ad-hoc out of hours project work
  • Driving business and technical improvements
  • Working effectively under pressure and ambiguous situation.
  • Worked and Implemented major automation to reduce workload and save time.
  • Building, utilizing and motivating teams to resolve complex technical problems and improve processes.
  • Pro-actively planning for the technical demands of any projects.
  • Managing the design, integration, testing and implementation of products.
  • Attending meetings with business on issues to provide solutions.
  • Planning the activities and assigning the projects to vendor to complete the tasks with defined timeline
  • Identifying manual work taking huge time and automating it to reduce time and manual efforts.
  • Developing CL Programs.
  • System Capacity/Performance -- monitor system capacity and performance; prepare periodic report of system usage.
  • Troubleshooting system issues.
  • System performance monitoring.

Confidential

Senior Consultant

Responsibilities:

  • Preparing daily and monthly reports for management.
  • Participating in project meetings, capacity and deployment planning Plan backup / recovery etc
  • Handle Incident / Problem / Change Management tickets within SLA
  • Providing daily production support and system migration activities
  • Scheduling and taking Daily, Weekly, Entire system backup, shutdown and IPL.
  • Handling user related queries in AS/400.
  • Backup/Restoration of libraries/objects as per request.
  • Handling Multi threading and multi tasking jobs, working on user authority.
  • Creation & management of subsystem, job queues, output queues.
  • Developing CL Programs.
  • Using BRMS (Backup Recovery and Media Services).
  • Administration of MIMIX for data replication
  • System performance monitoring.
  • Monitoring & maintaining ASP by identifying & deleting unwanted objects.
  • Installation of PTF.
  • System Security including creation & management of user profiles, object level security, IFS.
  • Troubleshooting system issues.
  • Subsystem, jobqueue, & outqueue administration
  • System Security including creation & management of user profiles, object level security, IFS.
  • System Capacity/Performance -- monitor system capacity and performance; prepare periodic report of system usage.
  • Install and maintain the ordering, loading, and applying PTF’s for multiple AS400 systems, new software packages
  • ODS400/OMS400 administration

Confidential

AS400 Administrator and Operation Team Lead

Responsibilities:

  • Developing and Maintaining report programs as required.
  • Scheduling and taking Daily, Weekly, Entire system backup, shutdown and IPL.
  • Handling user related queries in AS/400.
  • Handling two boxes Power 7 i780 and Power 6 i570 box with V6R1 OS, on i780 there are three LPARs Production, HA and UAT.
  • Perform End of the day, Fortnight, Month end related activity, Monitoring system.
  • Running on-line batch jobs, Generate reports and print the same.
  • Backup/Restoration of libraries/objects as per request.
  • Handling high availability software (MIMIX) for data replication.
  • MIMIX Troubleshooting.
  • Testing of new jobs before promoting the program in live environment.
  • Handling Multi threading and multi tasking jobs, working on user authority.
  • Job scheduling, User maintenance.
  • Meeting the SLA requirements.
  • Using BRMS (Backup Recovery and Media Services).
  • Preparing monthly MIS reports and sharing with management.
  • Developing Programs to automate the manual work.
  • Creation & management of subsystem, job queues, output queues.
  • Installation of PTF.
  • System Security including creation & management of user profiles, object level security, IFS.
  • Subsystem, jobqueue, & outqueue administration
  • Taking Backup of HMC from HMC console.
  • System performance monitoring.
  • Monitoring & maintaining ASP by identifying & deleting unwanted objects.
  • Checking problem entries (WRKPRB).
  • Work with journal entries to identify activities been done from User profiles (Created a CL program for display journal of some user profiles to identify the commands executed from particular user profiles).
  • System Capacity/Performance -- monitor system capacity and performance; prepare periodic report of system usage.
  • Install and maintain the ordering, loading, and applying PTF’s for multiple AS400 systems, new software packages and troubleshooting production problems
  • Implemented Control-M application for running EOD jobs
  • Managing CONTROL-M Servers/agents using CONTROL-M/Enterprise Manager version 6.4 & 7.0
  • Job scheduling as well as modifying/deleting them using CONTROL-M/Enterprise Manager ver.6.4 & 7.0.
  • System Performance monitoring and troubleshooting by checking CPU, Memory and Disk Utilizations
  • Control-M Server/Agent monitoring and troubleshooting issues found
  • Control-M Jobs monitoring, job flow analysis and troubleshooting
  • Installation of Control M EM and Server version 6.4 & 7.0.

Confidential

Customer Service Executive

Responsibilities:

  • Calling up Customers and retaining them.
  • Handling Customer interactions with set qualitative standards to ensure complete query resolution and customer satisfaction.
  • Complain handling and query resolution.

Confidential

Lab Instructor

Responsibilities:

  • Training, Development, Debugging, Testing & Documentation of given in house projects. To assist new students and help in their queries and providing suggestions and solutions to overcome with their problems related to their projects and

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