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Business Systems Analyst Resume

TECHNICAL SKILLS:

  • Experience with EDI files, encryption and transmitting files via FTP/SFTP protocols.
  • Exposure and experience with various programming languages: SQL, Java, OpenEdge ABL, HTML/CSS.
  • Knowledge of and experience working in standard SDLC and Agile work environment.

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

  • Manage, maintain, and create Jira workflows, settings, access, roles, and plug ins for different Jira projects along with other IT administrative duties.
  • Organize and maintain meeting schedules, agendas, and circulate decisions/information and summaries to team members.
  • Write user stories for the development team which document requirements and provide acceptance criteria for QA testing.
  • Write release, deployment, and patch notes and update end user help documentation. Assist in end of development QA testing.

Confidential

Business Systems Analyst

  • Assist in requirements gathering and translate business rules into technical requirements.
  • Build out in house documentation and how to guides. Create and simplify queries so non - technical users can run and manipulate easily.
  • Generate reports that provide required information to client service managers and other end users.
  • Engage clients in testing EDI files, SFTP connectivity, and file encryption.
  • Work closely with development and product design to determine and implement product and UI enhancements.

Data Analyst

Confidential

  • Generate and securely transmit benefit enrollment files; including ANSI 834 and proprietary flat CSV formats.
  • Troubleshoot data issues that occur on EDI files. Set up and customize how files are generated for new clients.
  • Research and diagnose issues using MSSQL or MYSQL. Help develop processes for more efficiently testing files and increasing general data integrity.

Confidential

Software Development Intern

  • Code programs in OpenEdge for use with new user interfaces, ensure that the proper business rules are enforced within the programs, test programs for bugs.
  • Research the possibilities of switching to an object oriented programming approach for future projects.

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