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Business Process Consultant Resume

Baltimore, MD


  • Senior level consultant and technical leader with over 25 years of active experience, delivering Information Technology (IT) solutions to the federal government and commercial sectors.
  • Experience includes business analysis, requirement analysis, business data process modeling, data modeling, use case modeling, business process re - engineering, standard life-cycle methodologies, defining system architecture, data architecture, full life-cycle application system analysis, design, and development, implementation, testing, and conducting sessions.
  • Highly skilled in collaborating with business users/stakeholders, and technical staff in developing timely and effective solutions to meet customer expectations.


  • Information Engineering Methodology (IE)
  • Business Requirements Analysis
  • Business Process Modeling
  • Data Architecture & Modeling
  • Joint Application Design (JAD) Sessions
  • Software Development Lifecycle (SDLC)
  • Project Management/Reporting Customer Relations
  • Personnel Management Briefing/Presentations
  • Impact/Risk Assessment Administrative Reporting
  • Rational Unified Process (RUP)
  • Use Case Analysis & Modeling
  • Requirement Gathering Case Tool Development
  • Legacy Systems Re-engineering
  • IT


  • CA ERwin Data Modeler 7.3.10, Business Process Modeling, IE Case Tool (Cool:Gen, IEF, ADW, IEW), Unified Methodology Language (UML), Waterfall
  • Rational RequisitePro, ClearQuest, ClearCase, Test Manager
  • DB2, Oracle, DB2/UDB, MS Access, IDMS, VSAM
  • HTML, XML, XSD, COBOL, C, Visual C++, Java, PL/1, Sql*Plus, PL/SQL, JSP, JavaScript, Java Beans, Crystal Reports, Visual Basic, Dreamweaver, and FrontPage.
  • Microsoft Office SharePoint Services (MOSS), IBM Enterprise Content Manager (ECM)
  • Microsoft 2010 Office Suite, MS Project, Mercury Test Director & Quick TestPro, PVCS, TSO/ISPF, Librarian, and Panvalet.


Confidential, Baltimore, MD

Business Process Consultant


  • Research and analysis of the Affordable Care Act requirements & policies.
  • Analysis of the defined business and functional requirements.
  • Define and develop the business processes for the new Confidential online system.
  • Perform gap analysis between the old (AS IS) and new (TO BE) health care systems.

Confidential, Woodlawn, MD

Data Architect/Consultant


  • Evaluated business requirements and CMS business processes to accurately capture data requirements.
  • Developed conceptual/logical/physical data models based on business and data requirements.
  • Developed the ECM Enterprise Physical Model for impact & re-use analysis.
  • Developed data dictionaries and other documentation to support ECM data models.
  • In order to perform these tasks the following tools were used:
  • CA ERwin Data Modeler 7.3.10
  • Microsoft products (Excel, Word)
  • DB2 Universal Database (DB2/UDB)
  • Extensible Markup Language (XML), Data Definition Language (DDL)

Confidential, Washington, DC

Team Leader/Sr. Business Analyst


  • Supervised a team of four business analysts, providing task management and technical leadership.
  • Prepared status reports, developed and monitored project schedules.
  • Worked with internal experts and senior client staff to develop formal customer requirements, project planning, system design, and end-user documents in an iterative development environment.
  • Served as a liaison with developers, testers, customers and other staff and users during all phases of software development to ensure timely results.
  • Conducted Joint Application Design (JAD) sessions with the customers to gather requirements.
  • Developed business and functional requirements documentation
  • Business Process Modeling & Use Case Modeling
  • Developed technical specifications
  • In order to perform these tasks the following tools were used:
  • Microsoft Project
  • Business Process Modeling
  • Use Case Modeling
  • IBM Rational RequisitePro, ClearCase, ClearQuest
  • Microsoft products (Visio, Word, PowerPoint, Excel, Access)
  • DB2, SQL*Plus

Confidential, Washington, DC

Sr. Business Analyst


  • Performed system analysis & business analysis in accordance with Confidential /ESA guidelines.
  • Interacted with Wage & Hour federal project managers to deliver IT system solutions.
  • Participated in functional requirement gathering with end-users.
  • Developed functional requirements and business documentation (Requirements Document, Data Definition Document, Interface Control Document, etc).
  • In order to perform these tasks the following tools were used:
  • IBM Rational RequisitePro used to manage, store and track requirements.
  • Business Process and Use Case modeling was used to present the business & user requirements.
  • IBM Rational ClearQuest used to manage and track defects and change requests.
  • IBM Rational TestManager used to test functional requirements.
  • MS Project was used monitoring & updating project schedules.
  • MS Visio was used for presentations & business process modeling.
  • DB2 and SQL*Plus used to view data.

Confidential, Arlington, VA

Business Process Consultant


  • Functional requirements gathering for the Disposition Reporting Improvements initiative.
  • Interfacing with internal and external customers of the Confidential to understand their business environment and needs.
  • Conducted Joint Application Design (JAD) sessions with the customers to gather requirements.
  • Identified relevant design, process and specification issues.
  • Translated business needs into functional requirements.
  • Developed business process models and use case models.
  • Developed conceptual and logical data models.
  • In order to perform these tasks the following tools were used:
  • IBM Rational RequisitePro
  • Microsoft products (Visio, PowerPoint, Word, Excel)
  • Unified Methodology Language (UML) and Waterfall Models

Confidential, Alexandria, VA

Sr. Information Engineer/Test Manager


  • Worked with end users to capture and document requirements.
  • Business analysis and functional requirement development.
  • Served as liaison between the end-user community and the developers.
  • Data analysis, data modeling and data base design.
  • Development of test plans, scenarios, and test scripts.
  • Managed integration testing for various TEAS and TEASi applications.
  • Software analysis, design and development of various application systems.
  • Business process modeling using the waterfall model approach.
  • Supervised a team of four developers.
  • In order to perform these task the following tools were used:
  • Mercury Test Director and Quick TestPro
  • SQL, Unix Commands, Shell Scripting
  • Section 508 Web Accessibility Testing tool
  • Oracle, SQL*Plus
  • Cool:Gen Case Tool for modeling & software generation
  • COBOL, C and C++, Visual Basic

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