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Sales Force Developer Resume

Milford, OH

SUMMARY:

  • Around 5 years of professional IT experience in Salesforce.com and Force.com platform developer (Certified Force.com Developer (DEV 401).
  • Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
  • Experience in Sales Force Configuration Apex Programming and Sales force Lightening.
  • Strong knowledge about Sales cloud, Service cloud, FinServ Cloud and customization and good understanding with Client/Server architecture, Object - Oriented design techniques and web application design.
  • Extensive experience in lead, case management, web-to-lead, Web-to case, Email-to-case.
  • Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
  • Highly proficient with Sales Cloud, Service Cloud, FinServ, Force.com, Community Portal, Chatter, Knowledge One and App-exchange on Sales force.
  • Proficient in Data Migration from Traditional Applications to Sales Force using Import Wizard and Data Loader Utility.
  • Experience in working with Salesforce.com sandbox, Integration and staging environments.
  • Experienced in Creating Roles, Profiles, Public Groups (AD Groups), Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
  • Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Task and Leads.
  • Experience in web technologies like HTML, XML, and JavaScript experienced on working with data structures to manage large amount of data efficiently.
  • Involved in design, development, test and implementation phases of Software Development Life Cycle and Agile Development with focus in Object Oriented Programming.

TECHNICAL SKILLS:

Technologies: SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, Workflow & Approvals, Dashboards, Case Management Automation, Custom Objects, Salesforce Lightning.

Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Staging)

Languages: Java, JavaScript, HTML, XML, C, C++, C#.

PROFESSIONAL EXPERIENCE:

Confidential, Milford, OH

Sales force Developer

Responsibilities:

  • Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
  • Agile methodologies (SCRUM) was implemented that includes daily scrum with team and Code Reviews and Status of the user stories on every day basis also participation in retrospective at end of the sprint.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Made Git Commits on everyday basis which was linked to our user story in Jira.
  • Customized existing Visualforce to align with salesforce new Lightning UI experience.
  • Demo of the user stories to the Business at the end of every Sprint
  • Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, E-mail templates, workflow rules and actions, etc.
  • Developed lightning Experiences using custom and standard lightning components, styling using CSS if required and, we Implemented using LDS (lightning design systems) in the lightning component to reduce styling from CSS.
  • Mostly Worked on Aura Bundle in the Finserv Cloud environment.
  • Worked on Captcha page to our Secure Case page for Public Community in which we have created site key for our Organization.
  • Experience in creating UI pages for the Mock services which can be provided by business.
  • Communication with Service Developers to configure the values from Nautili’s and Fortis Sandboxes before it went to live.
  • Given permission to Specific Roles in the Queue based on the values provided by business to view the Cases.
  • Created Processes to automate different tasks using Salesforce lightning process builder and Created Custom Labels and Custom Meta data to insert in the Aura Component Bundle.
  • Worked on Apex classes, controllers, controller extensions and for test classes we always Maintain Code Coverage to 90% which was required in our Organization.
  • Interact with Business Analysts, Other Developers and Team to design better test plan and strategies based on the requirements of the Business.
  • Designed various HTML Email templates, Custom Templates for Auto-Response to customers and, we made this Templates for reusable to other requirements.
  • Deployment of code from sandbox to DEV, QA and Staging using GIT Hub (Package).

Environment: Saleforce.com platform, Salesforce Lightning, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Visual Studio Code, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential , Addison, TX

Sales force Developer

Responsibilities:

  • Provided user support and bug fixing activities as per the SLA.
  • Using Force.com developer toolkit including Apex Classes and Visual force pages to develop custom business logic.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Developed Workflow Rules and Approval Process for some fields and Email-Templates.
  • Worked with various Salesforce.com standard objects like Users, Contacts, Reports, Dashboards.
  • Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
  • Created and deployed several reports for different user profiles based on the need in the organization.
  • Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
  • Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into Quest Salesforce.com instance.
  • Created Community Pages headers and footers which are reusable through Org Wide.
  • Modified the Edit and Delete button On the Case layout page as required by Business.

Environment: Salesforce.com Application, Apex Script, Eclipse IDE Plug-in, HTML, Data Loader, Apex Classes, CSS, Controllers, Triggers, Visual force, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards.

Confidential, Jersey City, NJ

Jr. Salesforce developer

Responsibilities:

  • Worked with the user group for requirement gathering throughout the planning and implementation.
  • Implemented the requirements and IDE Plug-in using Eclipse.
  • Worked in agile methodology Process and Sprint System, attended daily standup calls.
  • Customized Page layouts for Standard/Custom objects and assigned Record Types.
  • Created Data Validation rules and Formulas as per business requirement.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files intosalesforce.com, checking for the correctness of the data.
  • Worked with Salesforce.com team to make application certified.
  • Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.
  • Help users with Chatter teams/Groups and follow application as well.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Veeva, Java Script, APPTUS, Eclipse IDE, Subversion, Veeva App.

Confidential

Salesforce Admin/Developer

Responsibilities:

  • Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
  • Created new User Accounts and assigned Profiles as per their role in role hierarchy.
  • Customized Page layouts for Standard/Custom objects and assigned Record Types.
  • Created Data Validation rules and Formulas as per business requirement.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
  • Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created and used Email templates in HTML and Visual Force.
  • Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE.

Confidential

Salesforce Admin

Responsibilities:

  • Created, designed, implemented and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit the needs of the application.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects.
  • Developed Approval process for the application by implementing custom formulas in different stages of approval.
  • Worked with Single sign-on, SAML2.0 to enable the user to login to various applications simultaneously.
  • Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
  • Created profiles and implemented Object and field level security to hide critical information.
  • Used Apex Data Loader to migrate data such as accounts, campaigns from legacy system.
  • Maintained processes of .csv import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.

Environment: Salesforce.com Enterprise Edition, Pages, Data Loader, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Profiles, Page Layout, Validation Rules, JavaScript, Angular JS, Ruby, Tomcat server, JQuery, JSP, HTML.

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