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Salesforce Developer/administrator Resume

Walnut Creek, CA

SUMMARY:

  • Over 8+ years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com and Java/J2EE technologies. Having 6+ Years of experience on salesforce.com and 3+ years on Java.
  • Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
  • Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
  • Experience in SFDC Configurations/Customizations - as Administrator and Developer.
  • Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
  • Experience in integrating with external systems using SOAP API and REST API.
  • Experience in working with call in and callouts API’s to make integration with external systems like SAP and Oracle systems.
  • Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
  • Having experience on design the application data model and business process as a part of technical architect.
  • Good Understanding on Partner portal (Partner Relationship Management)
  • Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.
  • Expert in Steel brick CPQ Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Involved and implemented Partner Community.
  • Experience in working with Marketing Tools Apttus, DocuSign and Draw loop.
  • Worked on Service Cloud Communities sharing Business Process Extend them across offices and departments and outward to Customers and Partners.
  • Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
  • Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.
  • Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
  • Experience with Oauth, SSO Setup and SAML 2.0 to integrate internal and third party applications.
  • Experienced with larger customer environment like 4000 users.
  • Have exposure in Customer Portal and Self -Service Portal.
  • Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
  • Have good understanding and knowledge of the functionality of Web Services for SOAP API.
  • Experience in authenticated web service callouts using Two-Way SSL.
  • Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
  • Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
  • Experienced with Lightning UI development.
  • Experienced with Salesforce Security like sharing model, data structures, data modeling, & database schema.
  • Experienced with integration with backend systems like SAP and Oracle
  • Proficiency in programming languages and database such a Java, Java script, HTML, J2EE.
  • Experience with migration from SAP to SF.

A REA OF EXPERTISE:

SFDC Technology: Salesforce CRM, Apex classes, controllers and extensions, Visual Force Page SOQL, SOSL, Apex, Triggers, SOAP API, REST API, Sales Cloud, Service Cloud, Marketo tool, Administration

SFDC Tools : Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse),

Languages: Apex, Java, PHP with My SQL database.

Web : HTML, CSS, JavaScript.

Operating System: Windows XP, Windows Vista, and Window 7

CAREER PROGRESSION:

Confidential, Walnut Creek, CA

Salesforce Developer/Administrator

Responsibilities:

  • Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
  • Provided development, implementation, and updating focusing on Sales cloud and Service cloud .
  • Worked with customers to understand their business processes and requirements, as well as design, configure and test Configure, Price, Quote (CPQ) in accordance with client requirements.
  • Integrated Steel brick and Salesforce integration for automating quoting, contracting and billing process.
  • Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
  • Worked on global, live communications company that creates community between brands and customers.
  • Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
  • Integrated external systems using SOAP API, Rest API. Worked with call in and callouts API’s.
  • Have good understanding and knowledge of the functionality of Web Services for SOAP API.
  • As an Administrator, implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Worked with SSO Setup and SAML 2.0 to integrate internal and third party applications like LMS and Web applications. Experience in Salesforce Encryption and platform encryption.
  • Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
  • Worked on Apttus support project to solve ongoing bugs/issues/enhancement on another project.
  • Worked on Various objects Related to APTTUS Configuration & Pricing management, like: Agreement, Incentive, Price Rule, Price Rule entry, Price Rule Set.
  • Worked on Apttus CPQ configuration and integration. Developed an entity relationship data model for various functional, migration, and integration requirements on the SFDC platform.
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Defined objects and Field Level Security for different profiles.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
  • Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
  • Responsible for Apttus CPQ/CLM packages installations and data settings in Dev sandbox.
  • Involved in CPQ (Configure, Price& Quote) design, mapping to the Salesforce custom objects and Apttus Advanced Workflow Approvals.
  • Worked on design the application data model and business process as a part of technical architect.
  • Worked with integrating external systems using web services call outs.
  • Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
  • Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Provided the migration strategy from SAP CRM to Salesforce Cloud CRM platform in phase wise model.
  • Integrated Apttus CPQ and CLM applications and automated the processes on Salesforce platform.
  • Created orchestrations for bi-directional integration of Salesforce and SAP using Jenkins tool.
  • Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.
  • Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
  • Participated in service now to salesforce migration using REST API’s
  • Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
  • Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
  • Configured Chatter to track emails from Outlook to Salesforce by following a user.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, Mountain View, CA

Salesforce Developer / Admin

Responsibilities:

  • Interacted with users to understand complex business requirements and documented the requirements.
  • Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce Governor Limits.
  • Stayed current with new Salesforce marketing cloud features and functionality and provide recommendations for process improvements.
  • Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
  • Managed extensions and connectors between sales cloud and marketing cloud.
  • Created app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange .
  • Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
  • As a part of Administrative tasks Created custom objects, custom Fields, Validation Rules, and formula fields.
  • Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
  • Developed SOQL query to pull data from salesforce.com instance to Right 90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
  • Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader . Used field level security along with page layouts in Lightning to manage access to certain fields.
  • Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
  • Developed scripts to load forecast data from salesforce.com.
  • Created technical design document and functional design documents as per business requirement.
  • Developed integrations to integrate data from Salesforce.com using SFDC APIs.
  • Page Layouts to organize fields, custom links, related lists & other components on record pages.
  • Implemented various advanced fields like PicklistFields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Worked with Security like sharing model, data structures, data modeling, & database schema is required.
  • Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
  • Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, Sterling, VA

Salesforce Developer / Admin

Responsibilities:

  • Worked on preparing Technical Design Document and followed Agile Methodology .
  • Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process. Creating Report Types, Reports and Dashboards.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Performed Administrative activities u sing Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
  • Experience in integrating with external systems using SOAP API, Rest API.
  • Experience in working with call in and callouts API’s.
  • Have good understanding and knowledge of the functionality of Web Services for SOAP API.
  • Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
  • Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.
  • Experienced in the designing UI using Visual force Pages.
  • Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse. Writing the Test Scripts for various scenarios.
  • Performed other administrative tasks such as managing Accounts, Contacts and Cases, Setting workflows and Approval process for approving new accounts and other business process.
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, New Brunswick, NJ

Salesforce Developer / Admin

Responsibilities:

  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Cases, Quotes, Pricebook2, Orders, and Products2.
  • Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows and configuring Salesforce.com to meet business requirements.
  • Developed new functionality within salesforce.com including custom objects, custom fields, formulas, configurations, Page layouts, S-controls, validation rules, assignment rules, and analytics.
  • Create and Customize Custom Objects, Cross Object Formulas, Roll up summary fields and dependent pick lists.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented Agile and Lean principles to ensure speed-to-market of solutions and maximum business value capture.
  • Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
  • Worked on Software development, relational databases, and OOP concepts.
  • Worked on Triggers for implementing the functionality of the object. Worked on REST Web services for integrating from SFDC to SAP.
  • Developed Apex classes, Test classes and JSON. Used change set to deploy from one Sandbox to other Sandbox.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API, SOQL, AngularJS, SOSL, Java Script, HTML, Leads, Roles, Profiles, Work Flow rules

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