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Servicenow Developer Resume

Atlanta, GA

PROFESSIONAL SUMMARY:

A highly analytical and adaptable professional with 6 years of comprehensive experience in IT operations, including 4+ years of experience in ServiceNow as both Admin and Developer. An in - depth knowledge on the complete ServiceNow Suite, including efficient coding skills, upgrade maintenance, and process workshops. I have extensively worked with Jakarta and Kingston releases of Service Now, with strong emphasis on Development and Enhancement of various modules of ServiceNow. Effective Software Analyst with the ability to evaluate project requirements and document key project objectives. Excellent communicator and problem solver with the demonstrated ability to promote a positive work environment.

SKILL:

ServiceNow, Java, JavaScript, C++, Python, ITIL, SDLC, Agile

EXPERIENCE:

Confidential, Atlanta, GA

ServiceNow Developer

Responsibilities:

  • Served as the System Developer of the Service-now project, which includes the implementation of Incident, Problem, Change and Service-Catalog.
  • Responsible for system support, project deliverables, process and roadmap guidance.
  • Met with Stakeholders, assisted in project direction, developed and configured tool per requirements.

Confidential, Atlanta, GA

ServiceNow Admin

Responsibilities:

  • Responsible for implementation and administration of Incident Management, Change Management, Problem Management, Service Catalog Problem, and the CMDB.
  • Major hands-on work on Script includes, Transform maps, Client scripts, Scheduled jobs, Business Rules, UI Actions, UI Rules, Access Control lists(ACLs), UI Macros, Workflows and approval Tasks.
  • Met with Stakeholders, assisted in project direction, developed and configured tool per requirements.

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