SUMMARY:

• Over 7+ Years of IT experience that includes experience in Veeva/Salesforce.com CRM Platform and Apex technologies and around 1+ years of experience with Java/J2EE.
• Proficient in all phases of Software Development Life Cycle ( SDLC ), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of projects in SalesForce.com
• Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing UML diagrams such as Activity, Class, and Sequence diagrams in addition to creating Business Requirements Document ( BRD ).
• Worked on customization of various salesforce.com standard objects that are a part of Sales cloud , Service cloud like Accounts , Contacts , Opportunities , Products , Price books , Cases , Leads and Campaigns .
• Extensive experience in writing Apex classes and Triggers and creating Visual force pages and in writing SOQL and SOSL queries .
• Extensive hands - on experience in creating and managing Apps , Page Layouts , Search layouts .
• Proficient in performing large and small-scale data migration from legacy system to Salesforce using Migration Tool, Apex Data Loader and Salesforce Import and Export Wizard.
• Ability in creating Profiles, Roles, Users, Tasks and actions, Dashboards, Reports, and Validation rules.
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.
• Extensive experience in Salesforce.com setup, configuration, and customization, Administration, Data Migration and Integration tools like Apex Data Loader etc.
• Extensive experience of working on web service call outs using the SOAP & REST API .
• Experience in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
• Configured single Sign-on SSO using SAML with Ping federate identity provider
• Enabled AuraFramework , by adding AuraAttributes and AuraHandlers for Events to focus on logic and interactions in Lightning Applications. Good understanding of Sales cloud, Service cloud, Partner portal and Customer portal.
• Experience in project management tools like JIRA, Bitbucket and GIT.
• Experience with marketing cloud application, web services and requirements for automating web services.
• Experienced using Tableau tool for Analysis and generating reports.
• Expertise in working with Force.com Plug-in and Eclipse IDE for writing business logic in Apex programming language .
• Have excellent knowledge in implementing Batch Apex, Schedule Jobs and Scheduling Reports and Dashboards.
• Experiencewith Lightning UI development and working on Lightning Process Builder.
• Have extensive experience in deploying code from Sandbox to Production using change sets and using eclipse and ANT tools.
• Have a good experience in working with Java , Servlets , JSP, scripting languages XML, CSS, HTML, Oracle, web service, JavaScript, SOAP, WSDL, My Eclipse, AJAX, SQL and Microsoft SQL Server.
• Experience in building Data Integration, Data migration, Workflow Solutions and Extract, Transform, and Load (ETL) solutions for data warehousing using Informatica.
• Ability to adapt to new technical and professional research skills and a quick learner.

TECHNICAL SKILLS:

Salesforce Technologies: Veeva/Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Schema Builder, Apex Web Services.

Force.com Eclipse IDE Plug: in, Force.com Explorer, Workbench, Apex Data Loader, Force.com Connect for Outlook, Force.com Platform (Sandbox and Production), Informatica.

Programming Languages: Java, C, Apex, Java Script, SQL

Web Technologies: XML, HTML, JavaScript, AJAX, CSS, HTTP, WSDL

Web Services: SOAP, REST, WSDL, XML

Databases: SQL server, Oracle, MySQL

Software Tools: MATLAB(R2013a), Sublime Text, Mavens Mate

PROFESSIONAL EXPERIENCE:

Confidential, St.Louis, MO

Salesforce Lightning Developer

Responsibilities:

• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Implemented Sales force Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud Call, Center, Chatter & App-exchange applications.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud
• Used SOQL&SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Created Custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Responsible for APTTUS CLM configuration and Customization.
• Working on APTTUS new product X-author for excel, Product builds its app in excel and replicates same into salesforce, by this we can work on sales force object directly from EXCEL.
• Worked on Single Sign-on SSO to integrate internal enterprise application with Salesforce using SAML configuration settings in SFDC, using identity provider intel expressway cloud 360 along with LDAP server settings.
• Developed several Lightning components, Global actions, Process Builders and object specific actions.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in lightning App builder.
• Configured Identity Mangement for Authentication services to verify users and keep granular control over user access
• Worked on Lightning Process Builder to consolidate existing workflow rules.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Generated various reports and dashboards in lightning for Sales performance tracking.
• Worked in roll-out of Salesforce1 mobile and developed Lightning Components - Controllers, Helpers and Styles.
• Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Experienced in Unit Testing, for the customizations and developments done during the project.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Developed Lightning app for agent with enhanced Lightning templates.
• Developed new apps with the Lightning App Builder and Lightning Components for sales reps to help them sell faster and smarter (Sales Cloud).
• Configure salesforce and marketing cloud integration user along with configuration in salesforce.
• Understanding Marketing cloud application, web services and requirements for automating web services.
• Created Salesforce 1 mobile apps using Angular JS, Bootstrap, Apex and Visual force.
• Worked widely with AngularJS for developing mobile/web and web solutions in creating Visualforce pages
• Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript, AJAX and JSON and Angular Js.
• Built front-end UI of CRM application on Salesforce by utilizing Page Layouts, Tabs, Custom fields, Custom objects, Marketing, Sales, and Service functional domain experience using Salesforceand other CRM Applications
• Defining/designing SOAP web services to interact with CSP, CTP and Work Bench.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.
• Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
• Worked in Agile environment and provided status updates in daily stand up calls.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, marketing cloud,Data Migration, Identity management,Informatica, Angular JS, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards, Windows.

Confidential, Chicago, IL

Salesforce.com Developer /Administrator

Responsibilities:

• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
• Created WorkflowRules, PageLayouts, ApprovalProcess, Tasks, EmailAlerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed Custom Objects, Custom Reports and configured analytical snapshots to dump the data on a regular basis for sales performance and lead generation statics.
• Customized Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Salesforce.com.
• Developed Visualforce pages to meet the organization requirement for the new look and feel.
• Developed Custom Controllers and used controller extensions to show data in the visual force pages.
• Performed administrative functions in the Veeva CRM including activities such as maintaining user accounts, loading data, reports, resolving end-user technical issues, monitoring system performance and utilization.
• Implemented business requirements in the Veeva CRM utilizing configuration and coding.
• Identity event logs for creating reports and dashboards on single sign-on and connected app usage.
• Exposed to UI lightning design along with visual force pages for latest custom page design.
• Configured single Sign-on SSO using SAML with Ping federate identity provider
• Developed Lightning pages for Salesforce1 mobile app.
• Successfully configuring the Marketing Cloud Connect (formerly the v5 Salesforce Integration) to connect the digital marketing capabilities of the Salesforce Marketing cloud with the data management, segmentation and campaign management tools in Salesforce.
• Integrated with Salesforce by using Marketing cloud connector (V5).
• Understanding Marketing cloud application, web services and requirements for automating web services.
• Configure salesforce and marketing cloud integration user along with configuration in salesforce.
• Componentizing the application flow and created lightning templates which are reusable.
• Developed pilot functionalities of related lists into lightning components for classic salesforce.
• Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Implemented Service Cloud for customer service, including configuration of email to case, case assignment rules, managed migration and release of Service Cloud.
• Worked on integration of two instances using APEX REST API callouts. Configured Connected App to integrate Salesforce.com with two external JAVA applications to capture Accounts, Contacts, and Leads (Web-to-Lead implementation) using REST API.

Environment: Salesforce/Veeva CRM, Force.com, Marketing cloud,Custom Objects, Informatica,Custom Tabs, Validation Rules, Sharing Rules, Web Services, REST API, Triggers, Controllers, Workflows.

Confidential, Richmond, VA

SalesforceAdministrator

Responsibilities:

• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• The project involved reshaping the company's existing Salesforce/Veeva CRM application.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Responsible for performing administrative functions in Salesforcelike creation and modification of picklists and lookup fields.
• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Tabs and Components.
• Created Summary reports, Matrix reports, Charts and Dashboards to assist the business team.
• Created Queues, Public Groups and Email Templates.
• Worked on support tickets in the following area: Roles, Profiles, Access Settings, WorkflowRules, Validation, creation and modification of fields and page layouts, upload of data.

Environment: Veeva/SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Confidential - Rahway, NJ

Salesforce Developer

Responsibilities:

• Gathered requirements for the salesforce.com as per project requirement using different methodologies and tools.
• Responsible for the Veeva/Salesforce CRM integration project.
• Collaborated with a team of employees from various departments to outline the business processes for effective CRM integration.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Experience in web technologies like jQuery, HTML, CSS, JavaScript, PHP, WSDL, SOAP, REST and BULK API.
• Good experience in using Oracle, MS Access, MS Excel, SharePoint, SQL Server and SQL databases and Familiar with Stored procedures triggers and Functions using PL/SQL, JSON and AJAX.
• Developed custom SOAP and REST Web Services in Salesforce and published for External applications.
• Designed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Worked with App exchange application Informatica for data migration.
• Using the web service API to retrieve, deploy, create, update and delete customization information such as custom object definitions and page layouts, for your organization.

Environment: Salesforce.com, Data Loader, Eclipse, Sales Cloud, Workflows, Approvals, Apex triggers, Visual force, Web Services.

Confidential

Java Developer

Responsibilities:

• Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
• Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.
• Responsible for Coding using JSP, Java Servers, Struts and XML.
• Implemented Model View Control (MVC) architecture using Struts Framework.
• Integrated the frontend jQuery UI with backend REST API using AngularJS.
• Involved inwriting procedures and Packages for Report Generation using Oracle as Database.
• Extensively involved in developing Web interface usingAngularJS, JQuery&JavaScript.
• The Angular JavaScript (Angular JS) framework for building web applications is highly efficient to using Restful services.
• Developed the interactive web pages using Angular JS 1.5 framework
• Developed the front-end using JavaScript framework like Angular.JS , HTML and CSS .
• Used Ant tool to build and deploy application on Tomcat Server.

Environment: Java/J2EE, Java Script, JDBC, PL/SQL, JUNIT, MS Excel.