SUMMARY:

• Around 6 years of experience in the field of Information Technology as a Certified Scrum master /Business Analyst supporting large enterprise projects /applications developed in Agile, Kanban, Scrum and waterfall methodologies.
• Coordinate with the scrum teams with the Product backlog grooming, Sprint Planning, Sprint Estimates and user story reviews, Daily Stand Ups, Sprint Reviews and Sprint Retrospectives.
• Guided the Agile Scrum transitioning teams with all the Scrum principles and practices.
• Result driven servant leader with skills in delivering projects by effectively and efficiently collaborating, facilitating, coaching and counseling multiples scrum teams.
• Experienced working with the Agile transition teams to slowly transition to an Agile frame works
• Coordinating with multiple vendors to integrate Vendor management systems and establishing timelines to align with project deliverables.
• Tracked metrics like Total velocity so that it provides input for release planning for the product owners and the teams can benefit in identifying means to increase productivity and better forecast for sprint planning.
• Played a key role working in a small group in defining the need to establish Agile development to meet the needs of the end users.
• Provided input to the management to effectively meet the goals for modifying the product Maximizer and creating enhancements on a regular basis.
• Lead and support multiple project coordination and excellent preparing daily and weekly reports to the teams.
• Performed multi - hat roles which includes: Requirements Management (User stories, Epics, Product and Sprint Backlogs), Business Analysis, Configuration Management, Change Management and Quality Assurance.
• Extensive experience in creating Business Requirements Document (BRD), Functional Specification Document (FSD), Impact Analysis Document and creating Requirements Traceability Matrix (RTM).
• Experience in conducting joint application development (JAD) sessions with end user, expert team, Business intelligence team, IT SMEs and QA team for project meetings, walk through and all stakeholders.

TECHNICAL SKILLS:

Agile Management: JIRA, Rally, MS TFS

Business Skills: Change Management, Impact Analysis, JAD Sessions, Interviews, SWOT analysis, Project Planning, Project Scheduling, and Project Budgeting.

Modeling Tools: Rational Rose, MS Visio, Mockup Screens, Wireframes, Irise

Project Management Tools: MS Project, MS SharePoint Server

Testing Tools: HP QC, HP ALM, Load Runner

Financial tools: MS Excel functions and pivot tables, Financial Statement Analysis

ETL Tools: Informatica, Data Stage, Teradata

Reporting tools: Tableau Desktop, MS Office Suite

Languages: HTML, XML, SQL, C#, Java

Databases: MySQL, MS Access, Oracle

Customer Relationship Management Tools: SAP CRM

Web services concepts: SOA, API, XML

Client Server Languages: HTML, SOAP, HTTP

PROFESSIONAL EXPERIENCE:

Confidential - Tampa, FL

Scrum Master/Project Manager

Responsibilities:

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Assisted with internal and external communication, improving transparency and radiating information.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on sprint backlog and project timeline.
• Work closely with project owner in product backlog management and continuous delivery of features.
• Educate and reinforce Scrum methodology and agile framework to team members and key stakeholders when needed.
• Channeled internal and external communication, improving transparency, and radiating information.
• Direct and lead development team from project initiation through delivery of final product.

  Conducted daily Scrum stand up, sprint planning, product backlog, and sprint review and spring retrospective meetings.

• Assisted with multiple client vendor's internal and external communication, improving transparency, and radiating information.
• Developed and managed visual system to track progress of work during sprints and projects.
• Encouraged and facilitated cross-team coordination and collaboration.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Provided leadership, direction, and coaching to the team to encourage adoption of good Agile practices.
• Generated periodic peer review reports for project managers.
• Conducted technical training sessions regarding Agile development methods.
• Tracked data from the spring process and report regularly to facilitate understanding of where we are and want can be improved on.

Confidential - Minnesota, MN

Scrum Master/Project Manager

Responsibilities:

• Worked with cross-functional teams in an Agile-Scrum environment.
• Conduct standup on daily basis and help team to overcome impediments as a top priority and ensure relevant team members meet to overcome impediments before doing regular work.
• Engaged in agile program management and created product concepts based on the organisation’s strategy
• Audit sprint metrics and convey all the data to Product Management teams.
• Rendered hands-on supervision and mentorship to a team which was entirely new to Agile Scrum methodology
• Successfully met the goal of managing a project outside the area of technical expertise.
• Scheduled releases and kept track of development status, inspected and adapted with the team to constantly improve performance and responsiveness.
• Introduced Hand-shake meeting to facilitate effective transition of work between on-shore and off-shore team members.
• Facilitated daily standup meetings and multiple meetings for the development teams
• Facilitated product backlog refinement meetings for the product owner to refine and prioritize the stories
• Conducted Sprint planning A and Sprint Planning B meetings for better understanding of the user acceptance criteria and proper planning of the sprint.
• Organized Sprint review meetings for appreciation of the developed product by product owners and other stakeholders.
• Helped the product owners to come up with set of stories for better understanding for estimation and development.
• Ensure (help) the Product Owner refines and prioritizes the backlog and ensure the product owner prepares a sprint goal.
• Met goal of addressing and resolving issues within 24 hours and managed the lifecycle of code development, from ideation to sprints to deployment.
• Facilitated and participated in almost every Scope lock meeting to finalize the Requirements and deliverables of each sprint.
• Communicated with other cross functional teams like Security, Networking and legal & compliance teams.
• Assisted in defect tracking and coordinated with developers to quickly resolve the defects associated with them.
• Provided support to offshore and onsite testing team in defect triaging, analyzing and help identifying the bugs.
• Ensured Scrum Framework is followed including the required meetings and artifacts, worked closely with the Product Owner to ensure product backlog and release plans are clear.
• Resolved variety of project issues including Scope Creep and technical challenges.

Confidential

Scrum Master/Business Analyst

Responsibilities:

• Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach.
• Facilitated team meetings and teamwork to continual improvement of team’s Agile practices

  Strong ability to balance data with other factors when making decision, ability to integrate Agile principles and work products.

• Actively participated in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients.
• Involved in Client interaction and support to the marketing team. User meetings resolve implementation and performance issue.
• Worked on solving the issues with vendor on Daily basis, on live meetings.

  Updated the existing business process diagrams and created new business process diagram.

• Studied existing business application and processes, current source system, collected end user requirements and suggested the improvised business process model.
• Defined and documented the vision and scope of the project.
• Facilitated meetings among the Change Management, Problem Management and other relevant teams to discuss the impact of the changes, problem tickets and prepare project milestone plans.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Collected and managed requirements to develop efficient system.
• Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.

Confidential

Business Analyst

Responsibilities:

• Coordinated with project management and the development group for review and approval of written specifications.
• Business Analyst on multiple projects producing requirements documents to implement changes in the ecommerce system. The process required working with multiple business units to elicit and document all requirements to ensure accurate results.
• Gathered requirements, organized team meetings requirements from business users such as insurance policy managers, generated business process models, & use-case models, and created business requirements document (BRD) & functional requirements document (FRD).
• Responsible for meeting with stakeholders to gather requirements in order to improve the users experience within the ecommerce systems.
• Analyzed and develop business requirements for projects and ad hoc assignments.
• Provided expertise in strategic planning, business process modeling, business process analysis, object-oriented analysis & design, use case modeling, use case analysis, component-based development, and quality assurance. Followed top down, levelled technique for building Business Process Models.
• Worked with the UI team to create the User Interface screenshots to present to the Business.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and created technical designs (UI screen) using Microsoft Visio.
• Performed process mapping, data mapping and created artifacts for data requirements and data mapping.
• Wrote specifications for company reports and confirmed that the desired output is obtained.
• Investigated and analyzed root causes for system issues and ad hoc assignments, presenting solutions to the business.
• Involved in creating detailed test plans and testing strategies and ensure these are executed extensively, which included executing SQL queries to retrieve data and test.