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Senior Consultant Resume

SUMMARY:

  • Senior software management professional with proven track record in identifying root cause and reviving failed projects and software solutions; resolving complex technical issues; balancing and prioritizing business requirements against customer requests and technical possibilities; create and emphasis on transparency and communication across organizations.
  • Effective management style with focus on successful project delivery, team building, team efficiency, coaching, and mentorship with more than 20 years experience in product realization, software development methodologies, system integration and solution architecture, data modeling, risk management, project and program management, enterprise solution design and specification, team management (onsite and offshore), budget and resource management.
  • Comfortable in both large and startup environments.
  • Strong technical background with roots in hands - on software development.
  • Management experience of teams up to 50 (direct and matrix).

SKILLS & EXPERTISE:

  • Product Strategy & Analysis Program & Project Management Agile, Scrum, Kanban
  • Software Engineering Management New Product Development, Turnaround PaaS, SaaS, Cloud, API
  • Solution Architecture Business Requirements, Analysis Data Warehouse, Modeling
  • Team Motivation & Development System Integration SOA, Microservices
  • P&L & Budget Forecasting Vendor Management CI/CD, DevOps

TECHNICAL EXPERTISE:

Languages: C#, Python, T-SQL, C/C++, Java, Ruby

Environment: s/OS: Linux, Unix, Windows, MacOS

Cloud: AWS ( EC2, S3, RDS, Kinesis, Elastic Search, Lambda, etc)

Web Scripting and Web Tools: GraphQL, JavaScript, JSON, CSS, Bootstrap, Node.JS, Razor

Web Server: Internet Information Server, Apache Tomcat

Data Systems: MS SQL, PostgreSQL, Kafka, Hadoop, MapReduce, Redis

Middleware: JDBC, ODBC, MongoDB

Development Tools and Concepts: Jenkins, Docker, XML, SDLC, ITIL, SOAP, XSLT

Version and Content Management: Jira, DevTrack, Product Studio, TFS, CVS, GIT, Content Management Server, Rational Clear Case and Clear Quest

UML Tools: Enterprise Architect, Visio.

PROFESSIONAL EXPERIENCE:

Senior Consultant

Confidential

Responsibilities:

  • Responsibilities included system design, requirement gathering, release planning and management.
  • Worked with stakeholders to prioritize and scope the development effort
  • Led the team of software developers to design and implement the new generation of system and replace the legacy system
  • Managed daily team scrum and triage

Confidential

Director, Engineering

Responsibilities:

  • Starting with a team of 5, hired and onboarded an additional 10 developers, QA, DevOps and PMs.
  • Recruited, Developed and reviewed staff including weekly 1:1, performance review and improvement plan
  • Introduced and implemented Agile Framework (including executive management).
  • Established coding standards, best practices and KPIs.
  • Created and implemented QA policies and practices.
  • Created a rotating sustaining team to cross-train the engineering staff
  • Established Engineering Excellence development track to address technical debt in parallel with system enhancement
  • Led the conversion of a complex and tedious build and deployment process to CI/CD within 6 weeks utilizing Jenkins, Docker and Bitbucket.
  • Led the design and development of Reporting Data Warehouse to reduce the load and improve performance on OLTP (ETL, MS - SQL, MongoDB, C#, AWS RDS).
  • Collaborate closely with product management to design, develop and release -new products and additional features: EverThere, Home Safety Hub, Libris SmartCradle, and EverThere® Health Tracker .
  • Improved performance and scalability by converting the system to multi-tenant architecture to support 700 partners+ which resulted in faster operations and drastically improved CSAT and key client retention.
  • Create and maintain Libris Partner API for device provisioning, billing, Patient GPS Location
  • Maintained & enhanced the rapidly growing existing platform (2K customers/week) supporting 150K+ users globally, with 3M+ daily transactions.
  • Reduced development and operational cost of product 300%+ per device, driving high profitability.

Technology Leader / Consultant

Confidential, Bothell

Responsibilities:

  • Recruited by Confidential to recruit and build the software development team from startup to design and implement company’s next generation software, introduce process and get them up and running.
  • Introduced, trained the staff and implemented Agile Framework.
  • Recruited and hired team of 5 within 6 mo. to the development team, managed day-to-day development activities in an Agile team (Scrum Master).
  • Created product roadmap, project and delivery.

Director, Software Engineer

Confidential

Responsibilities:

  • Worked with Internal and external customers to gather business requirements.
  • Worked with Confidential executive team to provide feedback for long-term company roadmap.
  • Built a strong development team by creating an interview team for the product and streamlined the interview process.
  • Oversaw and guided the architectural efforts, established KPIs for technical staff annual review.
  • Managed software development budgets, product revenue goals of $15M+ annually and resource forecast.
  • Defined strategic technical direction for U.S. offices, working closely with executive leadership worldwide.
  • Facilitated training to support the ever-changing technical landscape and discrete initiatives.
  • Consulted with clients, wrote proposals and SOWs, devised solutions and pitched those solutions to clients.
  • Established SDLC across engineering disciplines (QA, operation, development, program management) to improve the product quality and team morale.
  • Established monthly release plan for custom application development efforts, coding standard and coding best practices, and resource planning process across all engineering disciplines.
  • Streamlined development effort to address system customization required by customer, core platform enhancements and maintenance.

Senior Technical Product Manager /SCRUM Master

Confidential

Responsibilities:

  • Managed the SDLC cycle for Hotel Infosite and Recommendation Engine teams. Scope of responsibilities ranged from requirement gathering, release planning and management, to live site support, and project management.
  • Led the design, development, and test/performance testing efforts for Confidential .com Recommendation Engine utilizing MongoDB, Hadoop, AWS and MVC. Exposed Recommendation Engine API to other business units .Collaborated with business and stakeholders to create and define product roadmap. Worked with release and change management teams to release the product.

Development Manager, Technical Evangelist

Confidential, Redmond

Responsibilities:

  • Led the design and development of POSA (Point of Sale) Redemption project for Office 2010 release utilizing .NET Framework, C#, ASP.NET, MS SQL Server, WCF and Windows Azure, released in June 2010. Hands-on manager with team of 5 and coding responsibilities.
  • Led development and project management of Confidential Data Management (MDM) API and customer privacy program platform Onboarding utilizing C#, ASP.NET and WCF. Acted as technical evangelist for MDM to onboard new clients. Responsibilities included software design, resource management, project management requirement gathering, and risk management.

Director, Product Engineering

Confidential, Seattle

Responsibilities:

  • Managed 3 teams of developers and program management team.
  • Provided guidance and enforced development and program management best practices.
  • Oversaw and managed the development of more than 12 concurrent projects.
  • Developed vision and long term roadmap for product.
  • Worked with internal and external customers to gather business requirements.
  • Worked with Confidential executive team to provide feedback for long-term company roadmap.
  • Built a strong development, program management team by streamlining the interview process.
  • Led the design and development of SOA to expose Confidential Connect API to external partners via REST.
  • Managed professional service quarterly and annual budget forecast.
  • Established SDLC across engineering disciplines (QA, operation, development, program management) to improve the product quality and team morale.
  • Established quarterly release plan for Confidential Connect product, coding standards and coding best practices and resource-planning processes across all engineering disciplines.
  • Introduced and established agile development methodology to address market and customer’s needs.
  • Streamlined development effort to address system customization required by customer, core platform enhancements and maintenance.

Senior Technical Program Manager

Confidential

Responsibilities:

  • Managed project teams; cross team collaboration with external teams, customers and field engineers. Led the design and development of application and platform solutions. Developed proposals and POCs (proofs-of-concept) for new technologies.
  • Developed and managed detailed product specifications according to customer needs and business requirements to enable development team, documentation, training and QA to implement the solution.
  • Worked with team leads to establish timetables, priorities, and work assignments within the product design and development team as well as coordinating schedules with QA and Documentation.

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