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Solution Architect Resume

SUMMARY:

  • Specialist in Developing IT Business Solutions within the Large Enterprise spaceNew Business Development, Process Improvement, Astute Strategic Planning, New Product Development
  • Strengths include technology planning and management consulting, organizational control, strategic planning, team development & mentoring, product development, financial management.
  • Consulting Expertise with service - based businesses, especially those with complex technical, logistical, communications challenges
  • Multifaceted, participatory team manager. Project-oriented, decisive leader with successful turnaround, transformation, and virtualization experience.
  • Excels in fast-paced, dynamic and time-sensitive organizations.
  • Direct and decisive with “hands-on” management style. Able to lead and energize team, enabling successful design, costing, proposal development and presentation
  • Experience leading a wide range of global personnel, from specialists in programming and test design to blue-collar personnel working in a high-tech environment
  • Participate in the planning, development, administration, and management of all operational and logistics functions
  • Remain alert and sensitive to potential problems and initiate timely corrective actions

TECHNICAL PROFICIENCIES:

  • Datacenter and Cloud Computing (primarily AWS and Azure)
  • End User Computing Services (Service Desk, Desktop Support, EndPoint Management
  • SDLC / Agiile / Waterfall
  • SQL / Oracle

WORK HISTORY:

Confidential

Solution Architect

Responsibilities:

  • Develop and execute leading-edge IT-business solutions using Infrastructure and Cloud Computing technologies (primarily dedicated, AWS and Azure) that drive innovation, profitability and growth.
  • Support Sales and Account Executives in qualifying potential opportunities and driving to closure large complex global service engagements
  • Apply expertise to (a) centralize services and product, (b) reduce customer service and support costs, and (c) optimize the customer experience
  • Manage cross-cultural relationships, with interface to all levels of management
  • Develop pursuit strategies, source and obtain personnel to assist with projects, and effectively manage resources
  • Assess operational risk, cause and effect on profitability for large sales opportunities
  • Construct, tailor, and negotiate service contract SOWs for both customer engagements and partner provisioning
  • Understanding of services P&L and cash flow development and how these align with business impact
  • New business development through solution design and presentation
  • Qualifying Sales Opportunities and Add-on Services
  • Broad knowledge of end-to-end IT Services
  • New Product & Technology Development
  • Exec Level Customer Presentations
  • Leads Due Diligence and Customer Baseline
  • Lead Cross Functional Global Teams
  • Product Delivery & Distribution Strategies

Confidential, Plano, Texas

Solution Architect

Responsibilities:

  • Develop and execute leading-edge IT-business solutions using Infrastructure and Cloud Computing technologies (primarily dedicated, AWS and Azure) that drive innovation, profitability and growth.
  • Support Sales and Account Executives in qualifying potential opportunities and driving to closure large complex global service engagements
  • Apply expertise to (a) centralize services and product, (b) reduce customer service and support costs, and (c) optimize the customer experience
  • Manage cross-cultural relationships, with interface to all levels of management
  • Develop pursuit strategies, source and obtain personnel to assist with projects, and effectively manage resources
  • Assess operational risk, cause and effect on profitability for large sales opportunities
  • Construct, tailor, and negotiate service contract SOWs for both customer engagements and partner provisioning
  • Understanding of services P&L and cash flow development and how these align with business impact
  • New business development through solution design and presentation
  • Qualifying Sales Opportunities and Add-on Services
  • Broad knowledge of end-to-end IT Services
  • New Product & Technology Development
  • Exec Level Customer Presentations
  • Leads Due Diligence and Customer Baseline
  • Lead Cross Functional Global Teams
  • Product Delivery & Distribution Strategies

Confidential, Plano, Texas

Project Manager

Responsibilities:

  • Supported Virtual Desktop Infrastructure (VDI) Product Development Initiative leading the Infrastructure Design & Build and Implementation & Deploy Work Streams
  • Member of EHI (Enterprise Car Rental) account PMO supporting Initiatives surrounding the Enterprise and Vanguard Car Rental Corporate Integration Strategy
  • Member of Wolters Kluwer account PMO leading the Operational Readiness Assessment (ORA) and Virtualization Programs
  • Responsible for documentation and coordination of project plans, including inter-department resource coordination and task definition
  • Managed all internal and external communications to the customer, third party vendors and other Confidential support groups
  • Managed project scope, schedule and budget
  • Developed and maintained lessons learned database
  • Training - end user and support personnel
  • Extensive customer facing experience
  • Identify, assess and mitigate risks throughout the project lifecycle
  • Develop project metrics to track project progress and control

Confidential, Lewisville, Texas

Confidential Project Manager

Responsibilities:

  • Primary function to manage projects in support of Confidential ’s client, Xerox Capital Services. Manage relationship with client, third party application software vendors, and Confidential .
  • Scope included image creation, PC hardware upgrades, application server builds and support, application interoperability testing, deployment and application support.
  • Facilitating activities include resource planning, scheduling, purchasing, risk management, control, reporting, cost control and closing.
  • Apply Software Delivery Life Cycle (SDLC) to projects involving new technologies.
  • Managed specialists working in SQL and SQL Server, .NET, Java, ASP, XML, and Oracle.

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