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Office Manager & Legal Assistant Resume

Houston, TexaS

SUMMARY

  • Articulate and tenacious with a strong entrepreneurial spirit, known as a “ Confidential ” of new business.
  • Professional image combined with persuasive communication, presentation, and interpersonal skills
  • Over 10 years’ experience in all facets of Business Development, Corporate Finance, and Team Leadership.
  • Proven ability to identify and capture market opportunities to accelerate expansion, increase revenues, and improve profit contributions selling both products and services.
  • Respected team player with a reputation of success in new client development and contract negotiations via persuasive communication and assertive diplomacy.
  • New Business Development
  • Clinical Sales Presentations
  • International Client Relations
  • Multi - Channel Marketing
  • Strategic Planning & Market Expansion
  • Cross-Functional Team Leadership
  • Technologically savvy with outstanding Microsoft Office skills. Utilize Word, Excel, Power Point, Adobe Pro, and Media Center for internal reports and client presentations.
  • Strong knowledge of document management systems. Experience creating and maintaining company wide database to track efficiency, training records, and individual performance.
  • Worked in conjunction with outside IT consultants to troubleshoot all network, software, & hardware issue, resulting in minimal disruption of daily activities and downtime of system during business hours.
  • Provided technical services to investors & government agencies concerning product development in highly regulated industry.

PROFESSIONAL EXPERIENCE

Confidential, Houston, Texas

Office Manager & Legal Assistant

Responsibilities:

  • Developed cold territory into top producing territory in less than 6 months via extensive cold calling.
  • Coordinated with international counterparts to assure efficiency of new product launch throughout Europe & Canada.
  • Established a reputation of success in contract negotiations via persuasive communication and assertive diplomacy with strong deal closing abilities.
  • Salvaged damaged relationships and won back company loyalty via leveraging excellent listening skills and talent for articulating the value-add of represented products and services.
  • Investigate customer complaints on a constant basis, taking proactive approach to resolve issues, ensure high quality of service, and retain critical accounts.
  • Maximized client servicing via developing and integrating new operational tools based on routine analysis of existing asset allocations and technological capabilities.
  • Remain abreast of domestic and global trends, competitive products, and industry development to ensure cooperate competitive edge via regular correspondence with international counterparts and regional sources.
  • Consistently receive commendations from client executives for communication deliverables that targeted desired audience and articulated the value of products and services.
Confidential

MARKETING

Responsibilities:

  • Created sales campaigns that more than doubled existing market- share and dominated specialized markets within highly competitive industry.
  • Conceptualized, developed, and managed full-scale digital content for global petrochemical service company.
  • Produced print and digital marketing material for new product launch into upstream oil & gas, maritime, rail, and pharmaceuticals.
  • Managed cross- functional strategy initiatives: conduct primary and secondary market research, synthesized & analyzed all market research, and managed new product offerings development.
Confidential

MANAGEMENT

Responsibilities:

  • Managed staff of 10 office personnel, 175 full time inspectors, & 85 subcontractors in 15 states and 5 countries.
  • Collaborated with managing partner to develop long-term and short-term operating plans throughout lengthy shareholder buyout lawsuit.
  • Work with fellow company leaders to review and develop company wide and department specific policies.
  • Participated in and conducted various company groups.
  • Stayed abreast of all business initiative relative to impacts on liability and risk, profitability, personnel, and financial commitments.
  • Resolved internal and external conflicts with innovative solutions proven to increase employee morale, customer satisfaction, and corporate public relations.
  • Assisted in the hands-on recruiting and hiring of new national sales force
  • Transformed a disorganized, inefficient department into a smooth running operation via developing a cohesive team environment, retraining employees with customized training programs, and integrating new operational tools, based routine analysis of existing asset allocations and technological capabilities.
  • Formal recognition for personal contributions to drive corporate growth, increase operational performance, and enhance profitability.
Confidential

FINANCE AND ACCOUNTING

Responsibilities:

  • Managed $15 million operating budget & instituted companywide cost controls resulting in $425,000 savings annually.
  • Reconciled more than $600,000 in annual billing for top 5 clients.
  • Resolved nearly all invoicing discrepancies across all client records. Slashed back-log of unreconciled accounts from $2million to less than $10,000 in 6 months.
  • Responsible for payroll processing of both W-2 employees and 1099 contractors via QuickBooks.
  • Performed internal audits to ensure regulatory compliance and operational efficiency.
  • Initiated complete audit of all banking and security controls to detect areas of potential fraud and variability.
  • Made extensive recommendations on process improvements that have been implemented companywide.
  • Formally recognized by CFO for injecting improvements into recordkeeping/controls that reversed extensive history of missed deadlines, lost invoices and lack of proper authorization on expenditures.
Confidential

ADMINISTRATIVE OPERATIONS

Responsibilities:

  • Functioned as liaison between CEO, CFO, Outside CPA, & Corporate Attorney.
  • Review contracts, corporate books, and relevant case law to assist attorney with in house legal support.
  • Created and maintained company wide database to track efficiency, training records, and individual performance.
  • Executed international event planning and KOL meetings.
  • Monitored and maintained vendor and subcontractor relationships.
  • Coordinated necessary personnel, resources, and equipment - nationally and internationally
  • Utilize Word, Excel, Power Point, Adobe Pro, and Media Center for internal reports and investor presentations.

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