Lead, Executive Business Process Consultant Resume
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SUMMARY:
- Distinguished cyber security business process engineer and transformational leader selected to implement leading edge systems and programs for the Confidential .
- Recognized for developing award winning teams and optimizing performance while reducing costs in a culturally diverse environment.
- Skilled communicator; able to translate highly technical information from designers and engineers to operations, financial, and marketing officers as well as clients and customers.
- Known for diplomacy; published author and turnaround expert capable of bringing consensus to programs and projects.
STRENGTHS AND EXPERTISE IN:
- Cyber Security / IT Security Compliance
- Software Development Lifecycles
- IT Business Strategy / Systems Analysis
- Computer Systems Support
- Operational IT Turnarounds
- Risk / Change Management
PROFESSIONAL EXPERIENCE:
Confidential
Lead, Executive Business Process Consultant
Responsibilities:
- Led training teams of 30+ personnel supporting large, multinational and diverse corporate staffs.
- Analyzed and reported IT business process effectiveness supporting C - Level decision making.
- Codified, documented and presented insight and best practice strategies to senior executives.
- Evaluated and/or produced plans and operating practices to increase productivity / reduce costs
- Optimized performance for 800+ core staff supporting 4K personnel in a global environment.
- Led $34M source selection contract proposal; reduced costs 45%, retained business capabilities.
Chief Information Officer
Confidential
Responsibilities:
- Provided organizational leadership in the planning, evaluation, design, development, execution, and operation of strategic and innovative IT solutions within a $2.2M annual budget.
- Developed / executed strategic technology initiatives including Police, Fire, & Logistics operations
- Directed 234 personnel in 24 divisions supporting 8k users and 19 separate multi-site operations.
- Collaborated with leadership teams; align IT compliance strategy with business processes
- Controlled $70M in telecommunication equipment, air traffic control systems, secure radio networks, presidential communications suites, and nuclear weapons security systems.
- Implemented / managed Air Force Smart Operations 21 (Lean Six Sigma) improvement efforts
- Developed urgent need acquisition process; 183 new requirements, $379K in parts arrived on time
- Provided Sys-Admin for 105 data servers; backup/restore for 16 TB Enterprise Storage Network
- Led classified network virtualization; condensed core servers; tech-refresh costs reduced $2.3M
- Restored CEO / customer confidence; reduced 12K issue backlog 98%; saved $248K & $48K yearly
- Led the complex base technology and network expansion support for Libyan war
- Awarded the best large IT/ communications unit in Europe for superior, innovative mission success.
Chief of Staff
Confidential
Responsibilities:
- Coordinated planning and scheduling for 143 personnel directly supporting operations.
- CEO’s strategist / advisor for staff operations and corporate administration; avoided $90M bill.
- Achieved highest levels of staff productivity; protected corporate equities during budget cycle.
- Championed critical migration path that avoided the loss of an eleven year and $5 billion investment strategy; ensured 1000 radio cryptographic sites maintained wartime capabilities
- Promoted to Chief Information Officer (CIO).
Director, Technology Operations and Development
Confidential, AL
Responsibilities:
- Led a 9-person military-contractor team in the identification, development and integration of new technologies to the Air Command and Staff College’s $2M IT infrastructure.
- Led the maintenance, control, and security of advanced IT systems and day to day operations supporting 12,000 distance learning students and 800 resident students, faculty and staff.
- Managed the planning and allocation of a $463K annual IT budget and 5-year strategic plan.
- As lead project manager, led the closure of Karshi-Khanabad Air Base and complex relocation of IT and air traffic control systems to Kabul, Afghanistan.
- As Chief Security Officer, ensured 100% computer security network compliance for 900 systems
- Managed IT upgrades for $7.1M renovation program and designed $1M wireless network
- Selected for 12 month training program; network intrusion, exploitation, cyber forensic analysis.
- Lead the #1 computer network defense team in an NSA sponsored Cyber Defense Exercise
Director, Information Systems and Logistics Operations
Confidential, Mannheim, GE
Responsibilities:
- Directed 8 person team in all logistical support for 90 recruiting personnel, 77 vehicles, 43 offices in eight-state region; earned national honors for meeting recruiting goals in record time.
- Led 55 personnel, 11 diverse career fields in 8 work centers. Controlled $27M in communication assets, maintained 130 tactical vehicles; supported 11 operating centers in Germany / Italy.
- Awarded competitive European Regional Leadership Award for outstanding leadership
- Led effort to deliver the first-ever mobile Air Support Operations Center to pilot radio capability
- Extended radio range 330%, earned US Army Bronze Star for innovative war-time leadership
Software Program Manager Analyst
Confidential, Denver, CO
Responsibilities:
- Managed 17 personnel in configuration management / software testing / quality assurance of six global transportation and logistics systems with life cycle costs of $700 m.
- Managed software version lifecycle for a 694-person team sustaining a $26 billion portfolio of surveillance satellites and ground stations; corrected hidden code error--saved 30k in rework
- Establish electronic technical library for Defense Support Program software maintenance
- Eliminated need for paper media for internal publications, reduced review cycle by 60 percent