SUMMARY:

Senior Sales executive with a 13 - year accomplished career track known for delivering and sustaining revenue and profit gains within highly competitive U.S. markets. Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional problem solving abilities, and a keen client needs assessment aptitude. Aggressively identify opportunities, develop focus, and provide tactical business solutions.

EXPERTISE AREA:

• Strategic & Tactical Planning
• Account Development / Acquisition
• Target Marketing & Penetration
• Sales Team Training/Supervision
• P&L / Financial Reporting
• Competitive Sales Analysis
• Budget Management
• Sales Presentations / Closing
• Contract Negotiations

PROFESSIONAL EXPERIENCE:

Confidential

Client Director

Responsibilities:

• Start up organization Client Director- manage all customer interactions and requirements.
• Provide internal and customer guidance to improve customer relationship.
• Provide insight on process improvement and communications.

Self Proprietor

Confidential

Responsibilities:

• Start up business handling all aspects from inventory to marketing and sales.

Confidential

Sales Manager

Responsibilities:

• Responsible for managing the Hardware Business for Confidential ’s Top Communications and Public Sector Accounts.
• Manage 9 Sales Representatives to support a $1.3B Yearly Team Quota.
• Met quota requirements and received company trip award bonus each year.
• Manage team of sales representatives responsible for the sale of Confidential products, solutions and/or services to meet/exceed key business measurements and reporting requirements.
• Cultivate C-level client and supporting partner relationships to develop insights into market needs, client pain points, and client buying behavior to create and deliver value propositions that respond to the client's value drivers.
• Enhance performance and sales productivity by optimizing territories and routes to market, utilizing account planning, etc.
• Execute internal/external hiring, and utilize business partners to complement the skill set of the team.
• Understand Confidential business strategies, offerings/technology, and services portfolio and how these translate into solutions which address client needs.

Account Manager- Systems

Confidential

Responsibilities:

• Utilize sales and product expertise, often in conjunction with Business Partners to close the business for Confidential .
• Match Confidential solutions to customer requirements and selling Confidential offerings directly to customers or through Confidential Business Partners.
• Develop and maintain expertise in a designated set of Confidential offerings. Develop appropriate winning sales strategies against competitive installs or even refresh of install base.
• Present value of Confidential solutions to all levels of customer management and driving product sales and for the customer's satisfaction with the engagement and offerings.
• Effective in teaming with other Confidential sales and technical sales resources to provide complete solutions to customer business requirements.
• Develop and Deliver Competitive classes for new hires and BP’s in US, S. Africa and India

Microsoft Consultant

Confidential

Responsibilities:

• Average over 100% of quota for FY07/FY08 focused on driving Customer Experience Solutions
• Trusted advisor for Customer Experience Process and Solution Development in a large percentage of Confidential 100 companies (East Coast Territory).
• Led team of 14 Business Process and Technology Architects.

Confidential

Major Account Manager

Responsibilities:

• Reviewed customer requirements, configurations, and feasibility of intended applications, required software and adequacy of Confidential Professional Services implementations plans for customer proposals and provided specific recommendations.
• Maintained and grew knowledge level in competitive market landscape
• Managed timely new product introduction process by seeking field trials, introducing new marketing programs, and new technical information via informal and formal content delivery vehicles such as non-disclosure presentations, technical briefings, and information sessions
• Increased brand awareness
• Developed and implemented an account plan

Confidential, Texas

Major Account Manager

Responsibilities:

• Responsible for coordination of sales and IGS activities Promoting Confidential Solutions selling Through Confidential .
• Define and Provide Solutions for the teams in both the Enterprise as well as the Service Provider space.
• Heavy emphasis in the Data Center and Contact Center for ERP and CRM Solutions.
• Knowledge of competitive products and their interoperability with Confidential Networks products plus Confidential Networks Value propositions to assist in competitive and complex customer solutions
• Responsible for management and completion of multi company RFP’s.

Global Product Introduction Manager

Confidential

Responsibilities:

• Responsible for running a large virtual team (45 People Globally) to develop Confidential ’s first Voice over IP Release.
• 50% international travel required. Dealt with a large team in France, North America and Australia- 24 hour on call for these teams.
• Sensitive to global cultures and work habits/ethics.
• Defined Project Management work breakdown structure and tracked progress to Project.
• Presented to executive Product Team as milestones were met.
• Minimum Project slip, Team recognitions received at the end of the project for dedication and quality.