SUMMARY

• 10 years of leadership, Supply Chain management and Over 4 years of extensive experience in JIRA Administration and SAP.
• Proactive, self - motivated and demonstrates the ability to handle multiple Tasks; high level of integrity with the ability to demonstrate effective judgment, effective verbal and written communication skills.
• Highly skilled in the use of Microsoft products, SAP, ERP, Agile Methodology, AED, EHS, First Aid CPR, EMT, OSHA, Safety, Confluence, JIRA Service Desk, SLT, Administrator Atlassian Jira Products, Safety and Basic Life Support.

TECHNICAL SKILLS

• Risk Management, Quality Assurance, Basic Life Support, Purchasing
• SLT, Procurement, Conflict Management, Microsoft Office, CPR, SAP HANA, SAP MM
• JQL, SDA(Smart Data Access), SDI, DATA Provisioning, DATA Services, Maintenance Management
• Health, Safety & Environmental, Database Management, Global Supply Chain Management
• SAP ECC, Purchasing, TWIC Card, Logistics, AED, CPR, JIRA Atlassian, REST API

PROFESSIONAL EXPERIENCE

Confidential, Plano Texas

Project Lead/JIRA Administrator

Responsibilities:

• Create Advanced JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes.
• Dashboard customization, creation of scrum and Kanban boards.
• Analysis of JIRA burn down, Pie Charts, Average Age reports etc..
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.

Confidential, Houston Texas

JIRA Systems Analyst

Responsibilities:

• Create Advanced JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes.
• Dashboard customization, creation of scrum and Kanban boards.
• Analysis of JIRA burn down, Pie Charts, Average Age reports etc..
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Configure JIRA Service Desk and support Customers 37,000 users.

Confidential

SAP Functional Specialist/ JIRA Administrator

Responsibilities:

• Team S/4 HANA simple Finance team during the implementation of global template and responsible for the End to End implementation.
• Conducted several scoping workshops and Blueprinting sessions in understanding the business of the client and recommended the business process master list (BPML) to be blueprinted during the blueprint session.
• Conducted several blueprint workshop sessions, gathered requirements and designed some of the important business processes in SAP S/4 HANA
• Implemented Administrator of JIRA Atlassian tool. Project Creation, Work Flows, scrum and Kanban boards. User story Creation (Epic, Stories, Tasks, Sub-Tasks, Bugs, Plug Ins), JQL language for Filters and Configuration customization of Jira Software to customer needs.
• Provide User Management and support for 5000 local and remote users, manage system access across groups to ensure compliance, and maintain best practices and conduct daily standups.
• Create Advanced JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes.
• Dashboard customization, creation of scrum and Kanban boards.
• Analysis of JIRA burn down, Pie Charts, Average Age reports etc..
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Schema, fields, Screen and user role management.
• Write data quality rules for MM, SD, FI, EWM functional data.
• Collaborate with data team on quality of rules
• Gather functional and technical specifications from team and stakeholders.
• Able to understand between mandatory and non-mandatory data.
• Use IRS(input requirement sheet) to create Data quality rules.
• Used SLT (Sap Landscape transformation) to migrate data from ECC system into HANA Data base.
• Configuration of SLT in ECC System.
• Load, Resume, Stop, Suspend, Replicate data from ECC to HANA System.

Confidential

JIRA Administrator

Responsibilities:

• Create Advanced JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes.
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Provide User Management and support for more than 200 local and remote users, manage system access across groups to ensure compliance, and maintain best practices
• Create JIRA projects, queries and reports as needed
• Create custom workflows, post functions, validators
• Design & manage JIRA/Confluence queries, dashboards for metrics reporting for various teams
• Serve as the JIRA / Atlassian technical resource (Subject Matter Expert for migrations to ensure adoption of development/workflow processes
• Configuring & managing development & testing sandboxes; routine application upgrades; new product evaluation
• Provide teams and stakeholders with documented guidance
• Document results of JIRA workflows and process audits
• Develop guides and documentation for JIRA features and best practices
• Develop processes and improvements around tools administration
• Manage JIRA plugins/Atlassian Products
• Creation of Projects, Tasks, Sub-Tasks, Stories and Epics.

Confidential

EMS Administrator/EMT-B

Responsibilities:

• Providing technical and administrative assistance to the Emergency Department
• Inspecting and evaluating overall patient care
• Collaborating with internal departments for successful treatment of patients
• Planning, coordinating, and monitoring daily activities
• Transportation and care of sick and elderly patients.
• Hiring, training, and reviewing performance of the emergency services personnel
• Ensuring prompt and quality medical care to patients, and collecting feedback from patients' relatives
• Liaising with suppliers and vendors for medical equipment and medicines
• Planned, organized, administered, and supervised emergency medical services programs
• Worked closely with the state's fire department, and law enforcement agencies
• Prepared, administered, and supervised budget for the Emergency Department
• Arranged for quick services of ambulance and medical help at accident sites
• Developed and maintained relationships with media and public agencies
• Administered quality assurance programs and improved medical care for patients

Confidential

Fireman/EBoatswain Mate

Responsibilities:

• Perform a variety of firefighting activities to control and eliminate the fire.
• Participated in many fire drills and workshops to enhance firefighting skills and to learn new combating techniques.
• Monitored and maintained the equipment used in case of fire and other emergencies to ensure their being ready at any time.
• Monitored building access and identified all officials and employees before authorizing their entrance.
• Conducted thorough checks on the sites where fires occurred.
• Noted and followed up on any unusual behavior.
• Responded to calls in both routine and emergency situations.
• Maintained accurate and detailed logs of all events that occurred during each shift.
• Processed and logged accurate and detailed incident reports.
• Delivered accurate verbal and written reports to ship personnel.
• Verified each individual\'s right to enter restricted areas and denied access to unauthorized persons.
• Investigated all security and safety violations.
• Responded quickly and effectively to all security violations and duress alarms.
• Performed Ships Helmsman and lookout operations.
• Mooring of ship to domestic and foreign ports.