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Sr. Salesforce Administrator/developer Resume

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Palmerton, PA

PROFESSIONALSUMMARY:

  • Over 7+yearsof experience on Information Technology in Development and Administration of SFDC (Salesforce.com)CRM platform using Visualforce,Javaand Apex Technologies as Developer and Administrator.
  • Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Picklists, Custom Tabs, Validation rules, Work Flows, Approval Processes, - Page Layouts, Search Layouts and Triggers to meet the client's requirement and functionality.
  • Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboards.
  • Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.
  • Expertise in development of Apex Classes, Triggers, Visualforce pages, Components, Email Services, S-Controls using Force.com IDE.
  • Work experience in Financial, IT, and Logistics industries.
  • Ability to collaborate with multiple business units to define the scope of a project, analyze business requirements, design and develop applications.
  • Highly experienced in writing Apex Classes, Apex Triggers, developing Visual Force pages using standard and custom controllers.
  • Extensive experience in creating lookup relationships and master-detail relationships on the objects and creation of junction objects to establish connectivity among other objects.
  • Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
  • Good knowledge in working with Lightning Components for faster development and better performance.
  • Experienced in performing CRUD (Create, Read, Update and Delete) operations of data using Data Loader, and Import/Export wizards from legacy CRM database into salesforce.com using apex scheduler on timely basis.
  • Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language
  • Knowledge in SLDS, CSS framework for creating lightning like pages in Visualforce classic UI pages.
  • Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard and have knowledge of integrating Legacy system with Salesforce.
  • Experience in integration of Salesforce.com with external applications by using Web Services API, SOAP and REST.
  • Experienced in Web technologies like HTML, CSS, and Java Scripts and Java technologies like JDK, J2EE, JSP, JSF and Servlets, XML.
  • Streamlined the server/database level security by creating the Windows and SQL logins with the appropriate server/db roles and object level permission.
  • Expertise in working with Cross Functional Technical and Business Teams within an Organization.
  • Sound knowledge in Version control systems like Subversion, Clear Case, VSS.
  • Excellent written and verbal skills and Ability to adapt quickly to challenges and changing environment.
  • A good team player with a strong work ethics, a positive attitude and ability to make the best use of resources.
  • Excellent communication, analytical, interpersonal and presentation skills.

TECHNICAL SKILLS:

SFDC Technologies: Apex, Visualforce, Apex Triggers, SOQL, SOSL, Apex Web Services, Salesforce Lightning Components, Sales Cloud, Service Cloud

IDE: Force.com IDE, Visual Studio 2010

Web Development: Visualforce, C#,HTML, XML, CSS, JavaScript, jQuery

Database: SQL Server 2005, Oracle 10g

Operating Systems: Linux, Unix, Windows

Version Control: Visual Source Safe (VSS), ClearCase

PROFESSIONAL EXPERIENCE:

Confidential, Palmerton, PA

Sr. Salesforce Administrator/Developer

Responsibilities:

  • Implemented mass data loads and pre-deployment testing.
  • Performed the role of SFDC Developer and Administrator.
  • Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform.
  • Worked on building E-commerce website using Communities and Site.com applications for the end customer such a way that end customer will use that site to buy the products sell by Hughes.
  • Worked on Cloud craze ecommerce integration tool to integrate with our ecommerce application and implemented beyond specifications which are not supported by cloud craze to.
  • Implemented Quotes templates and Agreement templates using managed package called Conga Composer and used Echo Sign custom manage package Setting to send that quote's and agreement to end user.
  • Used Trigger framework Interface to implement different business logic in multiple apex classes such a way that if a single or multiple event's occurs on single trigger multiple classes can be called.
  • Worked on Force.com Integrations with Oracle Database and Peoples soft using SOAP API via Enterprise Service bus acting as a virtual middleware security to consume or produce the web service's on salesforce side to handle Order Management system from SFDC to Oracle database.
  • Implemented Visualforce Pages, Standard and custom Controller classes and Trigger's based on requirements gathered.
  • Designed various HTML Email templates for Auto-Response to customers.
  • Well experienced in Batch Apex framework provided by Salesforce.
  • Implemented Bulk Upload application to process and insert more than records at a single shot using Database. State full interface of Batch apex using Csv file as source after all the validation's are being passed through batch validations.
  • Implemented Submission of Orders through Asynchronous call out's for placing Bulk Orders in a single shot and process each record and send the Asynchronous request and get response in Asynchronously as well.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Handled the client side requests with Java script and Jquery without sending the post request to the salesforce server in visual force pages.
  • Used a tool named Snapshot, Force.com IDE migration tool for deploying the Force.com components (Apex Classes, Objects, Triggers, Visualforce page components, Visual Force pages) from sandbox to sandbox and sandbox to production environment.
  • Worked on Issues reported by Force.com security scanner within an Org (Dev, SIT) sandbox to follow best Apex Coding Practices.
  • Involved in production support for the application which already exists in Production environment.

Environment: Saleforce.com Unlimited and Developer Edition, Force.com plugin in Eclipse LUNA IDE, Developer console, Apex Data Loader 32.0, Jitterbit Data Loader, Conga Composer, HTML, Java script, CSS, Workflows, Reports and Dashboards, Force.com Excel Connector, SOQL and SOSL, Force.com Setup Portal, Custom Objects and fields, Custom Tabs, SOAP and Restful Web Services, Report Types, workbench.developerforce.com, Schema Builder, AJAX Toolkit, Microsoft Excel 2010, Snapshot, Force.com Migration tool, JIRA (Task Management Tool), Visual Paradigm, Java script, JQuery, Custom Settings.

Confidential, Dallas, TX

Sr. Salesforce Developer

Responsibilities:

  • Worked as enhancement developer, performed the roles of Salesforce.com Developer and Administrator in the organization.
  • Responsible for setting up web services integrations.
  • Implemented Inside sales telephonic plug-in application implementation.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Implemented Apex Data loader "Command Line Interface (CLI)" to automate the data loading process for the sand box refresh activity.
  • Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed, and deployed to suit to the needs of the application.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, WSDL, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro

Confidential, Austin, TX

Salesforce Developer

Responsibilities:

  • Worked on Account and Contact Management, Opportunity Management, Contract Management, Product Management, Price Books, Asset Management, Territory Management, Security, Roles and Hierarchy.
  • Implemented mass data loads and pre-deployment testing.
  • Interacted with various business team members to gather requirements a documented the same.
  • Worked on advanced workflow rules & Approval processes.
  • Prepared BRD's implementing ER Diagrams, Mock Screenshots, Algorithms and Pseudo codes in the document as per the requirements.
  • Designed Test Scenarios and Expected results for the Use Cases and documented them.
  • Worked on Regression tests based on fixes and new enhancements.
  • Worked on implementing new business logic using Apex code (Classes, Triggers and VisualForce Pages)
  • Created triggers to enforce the constraints on the fields and to schedule tasks.
  • Created auto assignment rules using the workflow process to route tasks.
  • Created Test Classes to check the validation of triggers and workflow rules with 90% code coverage.
  • Standard and custom controllers were used to handle queries.
  • Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Used the Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.
  • Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, Knowledge Base and Entitlements.
  • Used SOAP API's to create, retrieve, update or delete the records on the objects.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential, Newark, CA

Salesforce Developer

Responsibilities:

  • Design the security and sharing model for the application by creating roles, profiles, sharing rules, public groups, apex managed sharing etc.,
  • Develop Apex triggers, apex classes, batch apex and schedule apex to automate the business processes.
  • Develop VisualForce pages from scratch to customize the user interface using various controllers.
  • Use JavaScript/J-query to perform client side validations on VisualForce pages and to improve theperformance of the User interface.
  • Built test suites using node and uses JavaScript to automate regression testing.
  • Leverage future methods, bulkily techniques to develop apex code within governor limits.
  • Develop and maintain test classes primarily to validate the code and also to improve the code coverage for the application.
  • Creation of custom Visualforce pages, apex triggers and apex classes, REST API Web services.
  • Performed transformations to modify the data generated in Salesforce to match analytics requirements.
  • Leverage Salesforce analytics to cater various reporting needs of multiple business lines.
  • Experience in Using the sandbox and Java Ant for testing and migrated the code to the deployment instance after testing
  • Work on ETL tools and WebServices API to integrate Salesforce with other applications within the organization.
  • Developed custom Apex REST services for internal applications to consume data from Salesforce .
  • Deploy changes between different environments and work on sandbox refresh process.
  • Develop proof of concepts for business analysts, and work with them closely until the requirement is completed.

Environment: Salesforce.com, Custom Objects, Custom Tabs, Chatter, Email Services, Workflow & Approvals, Reports workflow, validation rules, report, dashboard, Data Loader, Box.com, JIRA, Informatica Cloud, SAP, Excel

Confidential

SQL Developer

Responsibilities:

  • Implementing various Change Requests related to the Functionality implementation.
  • Interacted with various business user in understanding the exact requirements in reporting specifics.
  • Acquired extensive knowledge on SQL and T/SQL.
  • Writing and executing complex SQL queries.
  • Handling various incidents of different severities by following standard operating procedures and responding within the time limits.
  • Acquired domain expertise (Manufacturing and Hi-Tech).
  • Implemented various SIP Ideas for service improvement, which were recognized by the Client.
  • Created Triggers (to track all the database changes for various tables and views and constraints) for data security implementation.
  • Generated complex custom Reports using SSRS 2008 as per the customer requirement.
  • Implemented Event Handlers and Error Handling in SSIS packages and notified process results to various user communities.
  • Excellent communication and interpersonal skills, being a team player.
  • Provided high level of customer service to end users, business units and groups.

Environment: MS SQL server, EXCEL, Visual Studio, SSAS, SSIS, SSRS.

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