Business Dev and Delivery Manager Resume

EXPERIENCE SUMMARY:

20 years of experience in Business Development and Delivery Excellence. Strong experience in Retail, Supply chain, Ecommerce domains. Proficient in executing Product Development, Professional Services and Implementation of ERP, CRM and SCM products . Seasoned in managing large Enterprise customers, Independent Software Vendors (ISV's) and alliance partners.

HIGHLIGHTS / KEY STRENGTHS:

Delivery Excellence
Business Development
Program Mgmt
Operational Excellence
Package Implementation
Agile / ITIL
P & L
Prod Dev Life Cycle
Managed Services

TECHNOLOGY EXPOSURE:

Ariba, Sales force , Microsoft .Net, ASP, Java /J2EE , Cognos , Microsoft DTS, Oracle Developer suite , PowerBuilder , SQL Server, Sybase .

PROFESSIONAL EXPERIENCE:

Confidential

Business Dev and Delivery Manager

Responsibilities:

Managed large project teams, R&D team sizes greater than 150+ members with onsite/offshore model
Ability to manage multiple programs, projects, customers at the same time
Established strong relationship to align and improve business by adopting to customers business strategies.
Experience in working with shared services business IT model, 24*7 support engagement models
Adopted Application Value Management processes in several engagements
Successfully executed transformational engagements for large scale projects
Managing Customer relationships with IT and Business stakeholders at CXO, VP level to improve cognizant business
Strategic Initiatives to help customer reduce Total Cost of ownership (TCO), improve productivity, accelerate time to market (TTM) of the projects.
Executed successfully several tactical activities in the areas of program management, risk management, org change management, resource management, Delivery metrics .
Proficient in managing outsourced product development experience for ERP, CRM and SCM in Retail /E - Commerce / Omni channel solutions packages/products
Managed large implementation, upgrades for best of breed products like Ariba, JDA/RedPrairie and HighJump
Experience in building practices / accounts from zero to 100 member teams.

Confidential

Project lead

Responsibilities:

Executed Go To market (GTM) strategy for improving business unit revenues > $50 Mil USD.
Improved YoY revenue organically by 20 - 25% by adopting farming and hunting strategies.
Proficient in P & L, finance management, budgeting and contract negotiations
Consistently improved sales pipe line by nurturing leads, opportunities and building offerings.
Managing alliance partnerships for Best of breed product vendors.
Won several multi million contracts through RFP/RFI process, showcasing capabilities to existing cognizant customer, added new logos leveraging strategic campaigning.
Provided pre-sales support to the sales community to win medium to large deals.
Cross sell and upsell Service offerings by understanding customers business need, competitors and market trends
Created IP accelerators for domain specific activities, to penetrate into newer markets.
Incubate projects by working closely with legal team, procurement teams to facilitate creating NDA, MSA, SOW and other Contracts for the delivery team to the project .

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