Lead Enterprise Architect, Enterprise Architecture Resume
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Vienna, VA
SUMMARY
- Highly accomplished Information Technology Professional with extensive experience in IT strategy planning and implementation, enterprise architecture, segment architecture, data architecture, business architecture, business process modeling, value stream mapping, requirements analysis, business capability assessments, business intelligence, and project management.
- Comprehensive background in developing and leading high - performing cross-functional teams on both domestic and international platforms.
AREAS OF EXPERTISE
- Enterprise Architecture
- Enterprise Transformation
- Business Strategy
- Business Intelligence
- Big Data Analytics
- Artificial Intelligence
- TOGAF, BPMN
- Lean Six Sigma
- Value Stream Mapping
- Business Process Modeling
- Requirements Analysis
- IT Modernization
- Strategic Planning
- Agile, SAFe
- Waterfall SDLC
- Project Management
- Cloud Migration
- IT Strategy
PROFESSIONAL EXPERIENCE
Confidential, VIENNA, VA
Lead Enterprise Architect, Enterprise Architecture
Responsibilities:
- Developed or update current state architectures, and develop the target state architectures based prioritized business needs in alignment with strategic goals and objectives utilizing TOGAF principles
- Created multi-year enterprise IT modernization roadmaps and transition plans to inform executives when target applications and business capabilities are expected, the funding status of each application and their relative cost as an aid to their budgeting process
- Provided Enterprise Data Flow Diagrams so both business and IT users can see the types of data being shared between organizations and their applications along with their hosting types in preparation for cloud migration
- Provided business architecture coordination, guidance, and support at the Department of Homeland Security (DHS) in the Information Sharing and Services Office (IS2O), ensuring all IS2O programs considered an enterprise perspective in their development plans and provided requirements as needed
- Led efforts to review, vet, and analyze proposals for new enterprise services as well as new business engagements for any existing enterprise services, for consideration of IS2O and OCIO senior leadership
- Assisted IS2O senior leadership with coordination of proposals for new business and prioritized requirements, to drive business strategy to execution and align projects to IS2O strategic direction
- Supported IS2O initiatives for participation in DHS IT lifecycle processes such as SELC (Agile) control gates, PARM, JRC/DMAG JRIMS Process, service and technical and service insertion processes, and governance
- Analyzed, identified gaps, and updated the Information Sharing Segment Architecture (ISSA) which follows the FEA BRM for intra-agency and inter-agency shared services and maintain its currency; incorporated new IS2O offices into the ISSA; developed and validated subordinate architectures, and International Information Sharing Architecture, as necessary
- Facilitated and led efforts to develop IS2O strategic plan and implementation roadmap
- Following the FEA PRM assisted OCIO senior leadership in developing strategic plan and implementation roadmap taking into account cross-agency and intra-agency goals and objectives
- Identified current and target key performance indicators (KPIs) for IS2O program management reviews
- Using the FEA PRM developed performance architecture for IS2O programs, including maturity models and uniquely tailored performance indicators
- Supported the development of Information Sharing and Safeguarding implementation roadmap
Confidential, BIRMINGHAM, AL
Senior Business Architect, Enterprise Architecture
Responsibilities:
- Nominated to provide Business Architecture services to a Confidential Fortune 50 insurance company
- Using the TOGAF framework developed as-is and to-be business architecture for the Marketing Segment, leading to IT investment aligned to business strategy to mature functional capabilities
- Led requirements gathering, analysis and evaluation, marketing research, and alternatives analysis efforts to select a state-of-the-art marketing delivery solution for the enterprise
- Acted as liaison conveying information needs of the business to IT, and data constraints to the business; drove architectural alignment for communications regarding business strategy and IT strategy, business processes and work flow automation, business initiatives and IT initiatives, and benefit realization and service delivery
- Captured the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
- Created target architecture used to design a new marketing lead processing solution currently under development in a Scaled Agile Framework for Enterprise (SAFe) effort
- Led teams to model complex business processes utilizing BPMN 2.0 within the MEGA HOPEX application to support cross-functional integration
- Instituted a quality review process of architecture artifacts to ensure compliance to governance and suitability for purpose
- Helmed a cross-functional team to assess business capabilities and system solutions for customer and stakeholder communications; developed the architectural deliverables and executive summary
- Collaborated with executive management to discover business process bottlenecks and organizational structures which impeded the implementation of new strategy, tactics, and programs
- Formulated aspirational state enterprise business architecture, segment architecture and business processes to enable functional and component adherence to policy and governance requirements
- Captured the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance
- Facilitated meetings between business areas, systems support, legal counsel and compliance officers to discuss complex issues affecting common services; designed a new business process to conduct affiliate marketing and share customer data
Confidential, DEERFIELD, IL
Project Manager, Sales Support Group & Sales Automation
Responsibilities:
- Recruited as senior-level Sales Operations Project Manager to support multiple Salesforce.com CRM automation initiatives
- Governance of team efforts of eleven analysts and coordinators to ensure project deliverables met
- Officiated over quality assurance program which verified customer data imported into Salesforce.com CRM resulting in the removal of +15% erroneous data
Confidential
Director of Operations
Responsibilities:
- Following the TOGAF ADM, provided architecture vision, guidance and implementation governance over the adoption of a cloud CRM, ultimately leading to higher efficiency in donor relationship management
- Led change management efforts in adopting Salesforce as the organization’s CRM
- Created design specifications (including API requirements) for a custom software solution (SaaS) for tracking personal data records and metadata associated with thousands of orphaned and separated children in multiple countries, ensuring that software development aligned with business objectives
- Directed User Acceptance Testing (UAT) of a new asset cataloging system which reduced search time by over 300% (database contains over 750,000 image files)
- Developed policies and procedures to receive, sort, store and eventually destroy field data, reducing physical storage requirements by 33%
- Delivery manager for the development of a child intake system, compliant with UNHCR guidelines, for use in refugee and IDP camps; ensuring all requirements had been researched, defined and met accordingly
- Created the technical architecture for a new network infrastructure, facilitating real-time video editing over the network which increased productivity and reduced idle time significantly
- Developed UAT to evaluate proposed system modifications to gauge user experience prior to changes going live