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Sr Manager Resume

SUMMARY

  • Proven leader, entrepreneur and manager with over 19 years of experience in strategic thinking, process development, and program management across a variety of industries with clients around the world.
  • Versed in leading multiple teams through multiple simultaneous projects. Oversaw the creation & implementation business requirements through configurations/process mapping, SDLC documentation, environment setup, development, implementation, user training, deployment, and contingency planning on enterprise wide initiatives.
  • Conducts risk assessments & process audits to determine non value add areas to recommend process improvements.
  • In depth knowledge of fiscal principles and adherence to budgetary standards.

PROFESSIONAL EXPERIENCE

SR MANAGER

Confidential

Responsibilities:

  • Leads the effort in developing the initial Program/Project Management Practice for SESIT
  • Develops reports for Executive Leadership
  • Spearheads Governance for the Honor Customer Permissions Data Base
  • Identifies Business opportunities to grow the Portfolio in the SESIT Organization
  • Drives roadmap for competing business priorities
  • Directs risk/issue mitigation to ensure program success
  • Influences executive leadership to ensure solutions align with technical/program objectives
  • Negotiates across multiple organizations/agencies to resolve problems and ensure a sound solution is delivered

SR PROGRAM MANAGER

Confidential

Responsibilities:

  • Leads the effort in developing the technical back end solution for the integration of Nokia to Microsoft
  • Develop reports for Executive Leadership
  • Spearheads Global Help Desk On - boarding activities
  • Directs risk/issue mitigation to ensure program success
  • Influences executive leadership to ensure solutions align with technical/program objectives
  • Negotiates across multiple organizations/agencies to resolve problems and ensure a technically sound solution is delivered

SR PROGRAM MANAGER

Confidential

Responsibilities:

  • Drives direction in the development the approach and timeline for the Enterprise adoption of Release Management and Quality Assurance
  • Develops Strategic program priorities with Executive Leadership
  • Spearheads activities across multiple teams within IT and the PMO ensuring deadlines/milestones are met
  • Directs risk/issue mitigation to ensure program success
  • Influences executive leadership to ensure solutions align with technical/program objectives
  • Negotiates conflicting priorities across departments

SR TECHNICAL PROGRAM MANAGER

Confidential

Responsibilities:

  • Leads the effort in developing the technical back end solution for eligibility services in support of the Health Benefit Exchange utilizing Agile methodologies
  • Develop reports for Executive Leadership
  • Spearheads Test/QA activities
  • Directs risk/issue mitigation to ensure program success
  • Influences executive leadership to ensure solutions align with technical/program objectives
  • Negotiates across multiple state agencies to resolve problems and ensure a technically sound solution is delivered

SR RELEASE DELIVERY MANAGER

Confidential

Responsibilities:

  • Drives Program Management for Middleware suit of applications with SCRUM.
  • Leads Cross group collaboration in highly matrixed environment
  • Spearheads reporting effort to executive leadership
  • Negotiates across multiple organizations to resolve program conflicts and competing priorities
  • Proactively communicates and directs risk & issue resolution to ensure program success

SR PROGRAM MANAGER

Confidential

Responsibilities:

  • Executes executive strategy for the ICD-10 Migration
  • Drives Program Management for the QA/Test Department driving Agile throughout the Development and testing
  • Leads Cross group collaboration in highly matrixed environment
  • Spearheads reporting effort to executive leadership
  • Negotiates across multiple organizations to resolve program conflicts and competing priorities
  • Influences operational and executive leadership to maintain alignment to the program objectives
  • Proactively communicates and directs risk & issue resolution to ensure program success

SR PROGRAM MANAGER

Confidential

Responsibilities:

  • Drives Program Management for the for the Win8 Store Development enforcing strict adherence to SCRUMBAN methodology
  • Leads Cross group collaboration in highly matrixed environment
  • Spearheads reporting effort to executive leadership
  • Negotiates across multiple organizations to resolve program conflicts and competing priorities
  • Influences operational and executive leadership to maintain alignment to the program objectives
  • Proactively communicates and directs risk & issue resolution to ensure program success

PROCESS AND QUALITY PROGRAM MANAGER

Confidential

Responsibilities:

  • Accountable for the execution of activities on the Quality Management System for AITIS
  • AS9100 Lead Auditor
  • Executed organization and technical strategies to ensure the overall health of the Quality Management System
  • Developed plans, policies, and procedures to maintain the Quality Management System
  • Trained and coached on quality and process improvement to the AITIS organization (85people, from developers/testers to the Director of IT).
  • Managed the Quality Program using the triple constraint theory to maintain oversight and control
  • Influenced operational and executive leadership to maintain alignment to the project business objectives, measurable benefits and success criteria

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