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Reporting And Data Analyst Resume

Indianapolis, IN

CAREER SUMMARY:

  • As a senior reporting analyst, design and build reporting solutions using Tableau or Pentaho BI reporting tools as well as the ability to learn new tools quickly.
  • Additionally, install Tableau server software, maintain system, and troubleshoot issues proactively.
  • Fifteen years of experience troubleshooting technical issues and working with all levels of end users as well as technical teams such as engineering.
  • Experienced in Development Life Cycle including Agile.
  • Technical writing including process documentation and requirements gathering.

TECHNICAL SKILLS HIGHLIGHTS

  • Tableau 9.0 - 10.1.4 (reports, dashboards, server support, etc.)
  • Tableau Server Architecture/Administration
  • Includes SAML, SSL, AD, server monitoring (AppDynamics), backup procedures, etc.
  • Build AWS Servers
  • Pentaho open source business intelligence (BI) development tools including reports and OLAP cubes using Pentaho design software (PRD)
  • SQL/PLSQL (Toad, SQL Server Management Studio, Oracle SQL Developer, DB Visualizer)
  • Oracle Environment, ERP, MS SQL, custom Oracle schemas, Postgres, Big Data
  • Agile/JIRA/Rally/ServiceNow
  • MS Office suite including Access

EXPERIENCE:

Confidential, Indianapolis, IN

Reporting and Data Analyst

Responsibilities:

  • Report and dashboard development/OLAP cubes for self-service data analytics
  • Tableau/Pentaho/Data Analytics
  • User management for Pentaho open source BI system
  • Tableau in Single Server and HA environment
  • Tier 2 & 3 contact for Tableau server and desktop issues
  • User management/permissions/security
  • SSL/SAML/AD
  • Work with other teams to resolve networking/firewall issues
  • Review and approve Tableau workbooks for publishing
  • Work with outside vendor support to resolve application issues
  • Deploy/test/maintain reports and cubes on dev/ppe/prod systems
  • Determine needs of users and develop plans to meet those needs
  • Web Application support in Windows and Linux environments
  • Project Management

Data Operations Specialist

Confidential

Responsibilities:

  • Data management of product data for web-based storefront portals
  • Data mining, extraction and integration
  • Analyze data quality issues
  • Perform data maintenance
  • Manage data updates, transformations, and provide data analysis
  • Execute ad hoc report requests
  • Support daily product metadata inquiries for internal users
  • Manage product data business rules and data feeds
  • Create and maintain technical documentation for processes and procedures
  • Support Data Warehousing

Confidential, Bloomington, IN

Product Data Administrator

Responsibilities:

  • Responsible for data integrity across multiple systems
  • Troubleshooting data-related issues
  • Write validation checks to prevent error recurrence
  • Develop processes both systematic and business flow for ease in data integration across multiple systems
  • Significant system and data resource for entire company including IT
  • Maintains most duties as defined under Marketing Technology Coordinator below

Marketing Technology Coordinator

Confidential

Responsibilities:

  • Data management across multiple systems
  • Database development, maintenance and support (multiple integrated MS Access databases)
  • Query and Report writing (MS Access, some PL/SQL)
  • User support - database and basic PC/Mac troubleshooting
  • Digital Assets Management (MediaBank) administration
  • Developed/implemented/taught training program for company databases (scheduling and product development)
  • Conduit between IT department and users
  • Coordinated Creative/Marketing technology needs with IT, users
  • Documentation of job duties including “how-to” for all levels of expertise
  • Developed positive working relationships with departments across the company

Confidential, Bloomington, IN

Management Information Systems Support Team Member

Responsibilities:

  • Database maintenance
  • Report development (Crystal Reports, Report Writer), formatting, and delivery in various formats
  • Maintain LAN, servers, website
  • Desktop support including software/hardware troubleshooting
  • Email (account administration, troubleshooting, alias creation, etc)
  • NT 4 server administration, backup responsibilities
  • Documentation of job duties including detailed instructions of performing job duties

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