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Salesforce Developer / Administrator Resume

Mountain View, CA

SUMMARY:

  • Has around 7 years of software experience in commercial Web technologies.
  • Has around 6 years of experience in Developing Force.com Applications and Administrating SalesForce.com Sales and Service cloud.
  • Salesforce.com Certified Platform Developer I
  • Salesforce.com Certified Platform App Builder
  • Salesforce.com Certified Advanced Administrator (ADM 211)
  • Implemented and customized Salesforce Sales, Service and Marketing Cloud SAAS Solutions.
  • Designed and developed Custom Applications using Force.com Platform.
  • Good experience in Salesforce User, Profile and Role management.
  • Good experience in Creating Reports, Dashboards, Analytical Snapshots and Custom Report types
  • Good experience in Data Migration, Import and Export using Data Loader and Import Wizard.
  • Good experience in Data Modeling, Page Layouts, Workflows and Approval Processes.
  • Good experience in Visual Flow and Process Builder.
  • Good experience in classic UI as well as Lightning.
  • Good experience in troubleshooting User issues.
  • Excellent problem solving, analytical, communication and interpersonal skills.

TECHNICAL EXPERTISE:

SFDC Declarative: Workflow Rules, Approval Processes, Process Builder, Visual Flow

SFDC Technologies: Apex, VisualForce, SOQL

Force.com tools: Force.com IDE, Data Loader, Workbench, Translation Workbench

Web Technologies: HTML5, CSS, JavaScript, XML, JSON

Version Control: SVN, GIT

Java Technologies: Java 5, Servlet, JSP, Java Mail

Application Servers: WebLogic

Databases: MS SQL 2005

Operating Systems: Microsoft Windows 10, Mac

Others: Eclipse, Apache Ant

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View, CA

Salesforce Developer / Administrator

Environment: Apex, Visualforce, Triggers, Page Layout , Profile, Home Page Components, Administration

Responsibilities:

  • Configured Page Layouts, List Views and Record type for Opportunity, Account.
  • Created Email Templates and translations for 13 languages.
  • Created validation rule for Activities, Opportunities.
  • Created Visualforce Page, Apex Class and Visualforce controller.
  • Created Trigger to auto populate Activity types.
  • Used LREngine Class on Task trigger.
  • Created workflow rules, Processes for Opportunity.
  • Managed deployments and Profile Settings.
  • Created Home Page components using Reports and Dashboards.
  • Production support for Project TESLA.
  • Sales force Sales Cloud and Service Cloud Administration .

Confidential, Mountain View, CA

Sales force Developer / Administrator

Environment: Profile, Triggers, Apex and Visual force, Administration

Responsibilities:

  • Created a Button named “ Confidential ” and added it to the Lead Page Layout.
  • Created a Visualforce Page to display the Search From and duplicates Leads, Opportunities, Accounts.
  • Created Controller class to perform SOQL on records to find duplicates.
  • Sales force Sales Cloud and Service Cloud Administration.
  • Production support for Confidential .

Confidential, San Francisco, CA

Sales force Developer / Administrator

Environment: Custom Object, Approval Process, Workflow Rules, Administration, Apex and VisualForce

Responsibilities:

  • Developed Custom UI VisualForce and Apex Controller for CE Request.
  • Created Triggers using Apex to create the Event and Tasks automatically.
  • Created Custom Report Types and Reports for CE Request.
  • Managed deployments and Profile Settings for CE Request.
  • Configured Page Layouts, List Views and Search Layouts for CE Request.
  • Created Object Model and Fields for CE Request.
  • Created Workflow Rules and Approval Processes for CE Request.
  • Created VisualForce Email Templates for CE Request.
  • Production support for CE Request Application.
  • Salesforce Sales Cloud and Service Cloud Administration.

Confidential, Santa Clara, CA

Sales force Developer / Administrator

Environment: Custom Object, Approval Process, Workflow Rules, Administration, Apex and Visualforce

Responsibilities:

  • Developed Custom UI VisualForce and Apex Controller for Eval.
  • Created Triggers using Apex to auto submit the approval and escalate the approval.
  • Data Migration of Existing Eval Inventory details using Data Loader From Legacy Eval App.
  • Created Custom Report Type and Reports for Eval.
  • Managed deployments and Profile Settings for Eval.
  • Configured Page Layouts, List Views and Search Layouts for Eval.
  • Created Object Model and Fields for Eval.
  • Created Workflow Rules and Approval Processes for Eval.
  • Created Visual Force Email Templates for Eval.
  • Production support for Eval Application.
  • Sales force Sales Cloud and Service Cloud Administration.

Confidential, Lake Forest, CA

Sales force Developer / Administrator

Environment: Sales Force, Visual Force, Apex, Java 6, Web Logic, Web Services

Responsibilities:

  • Implemented and Customized Sales and Service Cloud.
  • Designed Custom Objects PIF (Preliminary Intake Form), PIF Attachments, PIF Notes, Doc Triage, IVF (Insurance Verification Form), Patient, Referral Source, Therapy etc.
  • Defined Page Layouts for Doc Triage, Therapy, and Call Center Members etc.
  • Defined custom UI for PIF and IVF using Visual Force.
  • Created Triggers using Apex to Create PIF Pdf, Create Case from PIF, PIF Send Email etc.
  • Created workflow rules and Parallel Approval Processes for Referral approval.
  • Data Migration of Patient, Physician, Hospitals from AS400 system to Salesforce using Data Loader.
  • Customer support for RPM application.

Confidential, Lake Forest, CA

Java Developer

Environment: Java5, PDFBox, Ghost Script, Tomcat6

Responsibilities:

  • Worked on the Restful Web Service to search patient details.
  • Worked on converting PDF into PNG images using Ghost Script to embed the PDF into Email.
  • Developed Servlet to receive the uploaded PDF using Apache Common File Upload.
  • Worked on Load Testing the App using Apache Jmeter.
  • Production support for Confidential .

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