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Graduate And Research Assistant Resume


  • Over 3 Years of IT experience and more than 2 years of experience in Salesforce Implementation, configuration, development and testing of Salesforce Solutions
  • Experienced in all phases of SDLC (Software Development Life Cycle) like Development, Implementation and Testing during the development of software applications
  • Experience implementing Sales Cloud, worked with Salesforce1 mobile application and App Exchange products
  • Good knowledge on Salesforce Lightening and Salesforce CPQ
  • Good understanding of deploying Apex using Web Services API (XML, SOAP, REST)
  • Good knowledge of HTML, JavaScript, CSS, SQL and ability to write SQL queries


Databases : SQL, SQL Server, Oracle 11g

Project Management Tools : MS Project, PERT, CPM, SDLC, MS Visio, Waterfall and Agile Technologies

Salesforce Technologies : Apex Triggers, Apex Classes/Controllers, Apex Web Services, SOQL, SOSL, Visualforce Pages, Force.com Eclipse IDE Plug - in, Force.com Data Loader

Languages : C, C++, Javascript, HTML, Socket Programming, Apex

Other Tools: JIRA, Tableau, Qlikview, MS Office Suite, Visual Paradigm, UMLet, Microsoft Project, IBM Rational



Graduate and Research Assistant


  • Analyzed large sets of excel data, generated reports and created visualizations for better understanding the data trends
  • Performed Data analysis and statistical analysis on Caterpillar customer data using Tableau and Qlikview Dashboards
  • Expertise in Advanced MS Excel Skills like V-lookups, Pivot Tables, Index/match, sum product, offset
  • Documented an innovative curriculum in Agile and IT Business Analysis


Salesforce Administrator/Developer

Environment: Salesforce.com, Force.com Platform including Apex Programming Language and Visual force pages, Data Loader, SOQL, SOSL, Web Services API, MS Access, Microsoft Office


  • Worked closely with project team and business analysts and performed detailed analysis of business and technical requirements
  • Performed GAP analysis to determine the variance between business requirements and current capabilities
  • Performed Business case analysis to determine the feasibility of requirements specified like cost, risk and impact
  • Experience in working with agile software development lifecycle.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Campaigns Contracts, Quotes, Reports and Dashboards
  • Created custom objects, custom tabs, fields, implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
  • Designed and created organizational security by setting up logging hours and IP-configurations, defining profiles, roles and role hierarchies, permission sets and sharing rules
  • Created validation rules, Approval Processes, Auto-Response Rules also developed workflows and approval processes for automating business logic
  • Facilitated data imports/exports, maintaining clean and up-to-date data in salesforce using Data Loader and import wizard
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic and improve the user interface
  • Created test scenarios on Sandbox environment and deployed using change sets upon successful testing to the production environment
  • Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer
  • Created custom reports and dashboards(KPIs) and gave accessibility to dashboards for authorized people
  • Experienced in Unit Testing and gained good exposure to Regression testing and User Acceptance Testing(UAT)

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