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Business Consultant Resume

SUMMARY:

Over 22 years of experience in computer technologies working in a healthcare and retail business. Assignments including: project lead, subsystem lead, project management, computer operations, business system analysis, system design, program design, programming and troubleshooting, data analysis, version control, change management, release engineering, backup and recovery and disaster recovery, programming for a retail outlet. Main focus on Business Analysis, Data Analysis, and System Analysis.

TECHNICAL SKILLS:

  • CICS
  • Visio
  • XML, HTML, SQL, DB2 z/OS Mainframe
  • PowerPoint
  • Korn Shell
  • Microsoft Project
  • SAS
  • Windows Microsoft Excel
  • Microsoft Word
  • Endevor
  • Tivoli Storage Manager
  • Windows XP to Windows 2008 operating systems
  • JCL
  • HP Quality Center
  • COBOL
  • Unix, Linux
  • Move for DB2
  • Crystal Reports
  • PVCS
  • Rational ClearCase
  • Rational ReqPro
  • Service Center using Peregrine
  • PVCS Tracker
  • AWD (Automated Work Distributor)
  • Visual Basic
  • .Net
  • LaunchPad
  • Risk Management
  • Data Domain
  • Sharepoint
  • UML
  • SQL
  • SQL Server Management Studio
  • Teradata SQL Assistant
  • Team Foundation Server

PROFESSIONAL EXPERIENCE:

Confidential

Business Consultant

Responsibilities:

  • Documented business process flows
  • Created Crystal reports for analyzing business expenses
  • Tested and recommended changes to be installed into production
  • Streamlined processes
  • Implemented software for owner
  • Cut down expenses by 30%

Confidential

Business System Analyst/Quality Assurance Analyst

Responsibilities:

  • Met with Business Units to gather Business Requirements
  • GUI Testing
  • Web Testing and Integration into AS400
  • Worked with AWD to set up work flows for the business areas
  • Worked as a liason between the business analyst and the developers
  • Troubleshooted application issues with AWD
  • Assisted PMO’s as needed.
  • Tested and recommended changes to be installed into production
  • Proficient in understanding and analyzing business processes
  • Documented business process flows utilizing Visio
  • Translate customer requirements into application functionality
  • Solid professional relationships with business units
  • Writing/Interpreting Business and Functional Requirements
  • Worked with Customer Data Intergration and Public Facing Websites
  • Writing Test Plans, Test Scripts and Test Scenarios
  • Performed Data Mapping for Data conversion
  • Created and modified data for Test scenarios
  • Corrected data as a result of Production issues
  • Performed data analysis utilizing SQL Server Studio Management and Teradata SQL Assistant
  • Performing tests and recording results
  • Perform walkthroughs of all documents
  • Responsible for Production Tickets
  • Developed Mock Screens as part of the Business Requirements
  • Converted Crystal reports from version 8.5 to version 12 as part of a system upgrade
  • Modified and developed Crystal reports as needed
  • Maintained VB6 and .net applications
  • Made changes to the LaunchPad application
  • Updated statuses utilizing Sharepoint
  • Utilized Tivoli Storage Manager for backup and recovery of Windows, Unix, and Linux servers for all of the Confidential data
  • Trained other team members on Tivoli Storage Manager
  • Utilized Tivoli Storage Manager for Disaster Recovery Test Scenarios
  • Worked on data replication to Data Domains
  • Part of a team to evaluate best back up and recovery processes and third party vendor applications
  • Trained on CommVault, a third party backup and recovery application
  • Supported the Rational ReqPro application and was responsible for upgrades of the Rational Suite
  • Worked with the Disaster Recovery team to come up with a Disaster Recovery plan
  • Updated statuses utilizing Sharepoint
  • Incorporated TFS as a central repository to keep teams up to date on projects.

Senior Endevor Administrator

Confidential

Responsibilities:

  • Team lead for Endevor
  • Standardizing the processors, as well as administration of product, developer support and system upgrades
  • Provided backup support and Administration of the ClearCase version control tool
  • Worked on Disaster Recovery of applications
  • Trained in UML

Release Engineer

Confidential

Responsibilities:

  • Led the release migration activities and supported environment changes using ClearCase
  • Provided primary mainframe migration support for all production release activity as well as troubleshooting application issues
  • Responsible for setting up data in the Test environments
  • Provided assistance to end users and trained new teams on using ClearCase

Technical Team Lead

Confidential

Responsibilities:

  • Managed the development of the Custom Capitation Capability
  • Coordinated and resolved issues with development teams, Data Warehouse, and application teams
  • Used Microsoft Project tool to manage and monitor project activity
  • Managed activities of three resources
  • Worked in the capacity of a Project Manager.

Training Technical Lead/Infrastructure Capitation Project Lead

Confidential

Responsibilities:

  • Responsible for the Technical Database Maintenance and data manipulation for the Corporate Integration Testing team
  • Extracted Production data to be loaded into the databases
  • Responsible for setting up the training environment and managing training schedules
  • Worked with multiple technical teams, internal and external to the area
  • Developed a process to insure that the Data Warehouse could get required data from the application, supporting and coordinating activities across multiple teams.

System Programmer/System Analyst/Business System Analyst

Confidential

Responsibilities:

  • Responsible for estimating and scheduling all Membership and Billing service requests
  • As industry changed was responsible for gathering the information related to systems and assessed the business needs
  • Coordinated with the systems team to come up with software solutions to meet the business needs
  • Gathered the business needs and led the planning activities for the design, development, and implementation of the Capitation and Settlements and any subsequent enhancements
  • Worked the SDLC for all enhancements, including working Service requests
  • Developed test matrices and performed testing and documented results
  • Writing Test Plans, Test Scripts and Test Scenarios
  • Performed Data Analysis for the Test and Production environments
  • Performed Data Mapping for Data conversion
  • Modified data for Test scenarios
  • Worked as a liason between technical teams and the business teams
  • Acted as team lead for the conversion of the data from six regions all with separate systems to a new system
  • Maintained the Capitation and Settlements subsystems for the six regions
  • Worked with the Disaster Recovery team
  • Worked as a Project Manager managing the requests needing to be implemented.

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