We provide IT Staff Augmentation Services!

Senior Consultant - Application Management Resume

PROFEESIONAL SUMMARY:

  • Computer application post graduate with 10+ years of experience in IT industry
  • AWS Certified Solutions Architect - Associate
  • Rich experience in Client Relationship Management within BIDW Products, Banking systems ( Summit, QRM, PolyPaths etc. ) and Services
  • Adept in end-to-end administration of Business Intelligence products: Business Objects (all version) , Xcelsius, Data Integrator, Jaspersoft, OBIEE, QlikView, Lawson BI, BI Publisher etc. / projects from inception, requirement specs, planning, designing, implementation, documentation and closure with cross-cultural teams
  • Trained SAP HANA Administrator (Recently completed HA100 & HA200 from SAP )
  • Managing projects - Overall planning includes Timelines, Efforts, Defining Roles & Responsibilities, Status reports etc.
  • Excellent knowledge of system development life cycle methodologies, application change management, incident management, Disaster recovery, business continuity, SOX & ITGC reporting
  • End to end knowledge of working with managed operation technical tower teams such as Network, Wintel, Internet Security, Monitoring, Database and Storage and provided quality solutions for enterprise applications
  • Actively developed documentations around technical solution, estimations, project plans, resource loading, planning and fulfillment
  • Effective analytical thinking and problem solving ability to develop business solutions - Utilize Acceptance and Evaluation Criteria, Business Rules Analysis, RCA(Root cause analysis), SWOT and brainstorming techniques
  • Strong leadership qualities with excellent communication and presentation skills, interpersonal skills, self-motivated, quick learner and team player
  • Establishing and maintaining harmonious working relationships with company management, co-workers, external contacts, and ability to work effectively independently as well as in a professional team environment
  • Well versed with Onshore-offshore model
  • Emergency response at any time (24x7x365) and ensure continuous operations and minimize disruption to end-users.

PROFESSIONAL EXPERIENCE:

Senior Consultant - Application Management

Confidential, Seattle

Responsibilities:

  • Support and maintenance of Summit application reporting server i.e. Business Objects XIR2 and Data Integrator 11.7 ETL server
  • Defined and implemented application level architecture design, CMS cluster configuration, CMS sizing, AD Single sign on and load balancing
  • Maintenance of Business Objects reports (Crystal reports and Web Intelligence), universe and administering Ad-Hoc queries
  • Facilitating all kind of business objects changes, maintaining documentation, to follow best practice of change management.
  • User management, Group management within central management console, auditing
  • Maintenance of all ETL jobs, providing 27 * 7 supports, point of contact for escalation for any failures of production day & nightly job/batch.
  • Provides guidance at expert level in performance tuning of BOXI application server
  • Business Objects patching
  • Troubleshooting production systems at expert level and write up Root Cause Analysis of complex issues
  • Providing disaster recovery solutions, yearly participations in DR testing, maintenance of all Business Objects reporting users BRF (business resumption facility) client machines
  • Basic Business Objects reports troubleshooting
  • Responsible for SOX reporting
  • Project management for overall Business Objects environment migration project
  • Created Project migration plan for upgrading existing BO environment to SAP BI 4.1
  • Created Sandbox, Prod, Test, Dev environments for SAP BI 4.1 and BODS 4.1( sizing, load balancing, clustering, File repository configuration on DFS share, AD single sign authentications )
  • Configured disaster recovery environment using vReplicator and Sql mirroring solutions
  • Was responsible for all aspects of migrating including: all Users, Groups, Universes, Reports, ETL jobs migration, unit testing, integration testing, user acceptance testing, change management activities, release, status reporting and Pre - Post go live tasks.
  • Installation and configuration of Lawson 9.0.7 with WebSphere, users creation, implemented LAUA and LSA security, other Lawson configurations and administration tasks
  • Installation and configuration of Lawson Business Intelligence, deployment of back office reports (LXR) and Crystal reports (CR), configuration for distribution of reports, scheduling and administration of process flow
  • Was responsible for all aspects of the project: all Users, Groups creations, Reports deployment, Process flow deployment, unit testing, integration testing, user acceptance testing, change management activities, release, status reporting and Pre - Post go live tasks
  • Maintenance of all reports, providing 27 * 7 supports, point of contact for escalation for any failures of production day & nightly Lawson reports/jobs/Process Flow/batch
  • Responsible for SOX reporting and maintaining licensing usage
Consultant-BI/DW Practice

Confidential

Responsibilities:

  • Project management for overall Bank implementation project
  • Was involved in set up Prod m Test, Dev Confidential environment, securities, reports deployments, necessary batch scheduling and all other activities
  • Maintenance of all reports, providing 27 * 7 supports, point of contact for escalation for any failures of production day & nightly Confidential reports/jobs/Process Flow/batch
  • SOX reporting
Consultant-BI/DW Practice

Confidential

Responsibilities:

  • Categorized all tickets using buckets like application, network, Database, Storage, backups, Wintel etc.
  • Worked with various towers to find out root cause and fix them permanent to decrease ticket counts for each bank system
  • Provide maintenance and administration of financial applications: Online Banking, Quantitative Risk Management, PolyPaths, and Credit & Collateral management systems
  • Work with application development team to provide solutions for various changes related to bank enterprise applications
  • Provide support for the nightly and morning batch processing for various financial systems
  • Develop infrastructure, Network, Disaster recovery plans
  • Work with managed service teams: Wintel, Database, Network, Internet Security, and Backup & Recovery to fix issues related to various bank enterprise applications. Provide infrastructure solutions as and when required.
  • Develop appropriate controls and standards to ensure all systems’ functions work harmoniously
  • Manage multiple projects, solve problems within time constraints, and apply company’s best practices in projects

Tools: Business Objects XI R2, SAP Business Objects 4.0, 4.1, OBIEE 10.1.3.3.3 , BI Publisher 10.1.3.4. Toad 9.0.1, Oracle, 9i, 10g, Lawson 9, Lawson Business Intelligence, Data Integrator 11.7, Data Services

Senior Consultant - Application Management

Confidential

Responsibilities:

  • Project management for Confidential project
  • Vendor interaction and gathered required details for Confidential terms and conditions regarding billing and support
  • Build completed infrastructure including, IAM user, EC2 and RDS instances, Securities, backups
  • Deployed all 3 web applications on Confidential platform
  • Responsible for providing 27 * 7 supports, point of contact for escalation for any issue within Confidential environment

System Analyst

Confidential

Responsibilities:

  • RCA mainly stands for Reporting Call Center
  • Used for tracking various activities of Confidential call centers
  • It is the centralized data from various systems uses in the routing of calls to Confidential call centers
  • It got data from various system like CMS & NSVI ((information about Data calls-Data Skills), PDM (Information about Forecast of calls) etc.
  • Oracle Data Integrator is used for data loading
  • Based on RCA data base we have Business Objects universes and based on those universes we have Desktop Intelligence reports for Confidential management/Users.
  • Client communication and requirement analysis
  • Documentation like cookbook, SFD etc.
  • Providing estimation for new evolutions
  • Assigning tasks, guiding team members
  • Creating Adhoc Web intelligence & Deski reports based on RCA DB
  • Modification of existing Universes to meet specific requirements.
  • Managing BO server administration
  • Creating users, assigning rights, scheduling reports and auditing.
  • Taking care of securities
  • Creation and execution of Unit test Cases
  • Defect analysis and fixing

Tools: Business Objects XI R2, Toad 9.0.1, Oracle 10g

Sr. Software Engineer

Confidential

Responsibilities:

  • Client communication and requirement analysis
  • Creating Adhoc Web intelligence reports based on Cordiant Marketing Data warehouse
  • Modification of existing Universes to meet specific requirements
  • Managing BO server administration
  • Creating users, assigning rights, scheduling reports and auditing
  • Taking care of securities

Tools: Business Objects XI R2, CMD, and Toad 9.0.1, Oracle 10g

Consultant-BI/DW Practice

Confidential

Responsibilities:

  • Client communication and requirement analysis
  • Creating Adhoc Web intelligence reports
  • Modification to existing Webi reports (using custom SQL)
  • Assisted in creating “Order management” data model
  • Assisted in creating “Order management” universe
  • Managing BO server administration
  • Creating users, assigning rights, scheduling reports and auditing
  • Taking care of securities
  • Creation and execution of Unit test Cases.
  • Defect analysis and fixing

Tools: Business Objects XI R2, Toad 9.0.1, Oracle 10g

Consultant-BI/DW Practice

Confidential

Responsibilities:

  • Client communication and requirement analysis
  • Complete set up of Oracle Business Intelligence Publisher 10.1.3.4.0
  • Conversion of Oracle reports to BI Publisher report and then testing
  • Report development and template designing in RTF and EXCEL on adhoc request
  • Creating users, assigning rights and scheduling reports in customer’s
  • Production Oracle BI Publisher Enterprise environnent

Tools : BI Publisher 10.1.3.4.0 , Toad 9.0.1

Consultant-BI/DW Practice

Confidential

Responsibilities:

  • Client communication and requirement analysis
  • Complete set up of Oracle Business Intelligence application 7.9.5
  • It includes Informatica 8.1.1 client and server setup as well as DAC
  • Running data load from DAC client for Financial & SCM (using source as
  • Oracle EBS Release 12) whenever required
  • Modifying existing Analytics (IN OBIEE BI Answer) according to adhoc request
  • Supporting issues and administration of OBIA server
  • Managing OBIEE server administration
  • Creating users, assigning rights, scheduling analytics (using ibots)

Tools: OBIA 7.9.5, OBIEE 10.1.3.3.3 , Toad 9.0.1

Sr. Engineer-Architecture

Confidential

Responsibilities:

  • Client communication and requirement analysis
  • Troubleshooting any problems related to architecture involved in Clustering, Publishing Reports, Business View Manager and Infoview
  • Migration from One version to another using manual methodologies as well as Import wizard
  • Troubleshooting any problems related to Database Connectivity
  • Designing Web Intelligence and Desktop Intelligence reports based on Universe.
  • Handling Repository and Universe connection related issues
  • Installation of Business Objects and Crystals softwares (any version)
  • Installation and Configuration of Web Application Servers such as Internet Information Servers, Apache Tomcat, Weblogic 8.1 and Web sphere
  • Handling issues related to authentication type such as Active Directory, LDAP, NT and Enterprise
  • Configuring Sun LDAP 5.2 with Business Objects XI, XIR2 and CE10
  • Handling/Configuring third party softwares like Live office, Siteminder and Sharepoint portal integration kit with enterprise server
  • Replicating the issue in Virtual Machine Ware images and providing the solution.
  • Mentoring new engineers
  • Participating in recruitment process for Business Objects operation like conducting technical test and taking technical interviews

Solution Environment: Windows NT/ 2000Advanced Server/2003 Enterprise

Tools: Business Objects XI R2, Virtual Machine Ware & People Soft

Sys Admin

Confidential

Responsibilities:

  • User administration (setup and maintaining account)
  • Maintaining systems
  • Verify that peripherals are working properly
  • Quickly arrange repair for hardware in occasion of hardware failure
  • Monitor system performance
  • Installation of OS & softwares whenever required
  • Creation of backup and recovery plan
  • Update systems as soon as new version of OS and application software comes out
  • Implement the policies for the use of the computer systems and networks

Hire Now