We provide IT Staff Augmentation Services!

Manager Resume

OBJECTIVE:

  • Collaborate with technical and clinical teams to identify effectively manage a health care entity.

PROFESSIONAL EXPERIENCE

Manager

Confidential

Responsibilities:

  • Provides leadership for the Information Technology (IT) provider support team
  • Leads change management for IT projects
  • Creates active collaboration between medical and nursing informatics
  • Assists groups and manages planning, organizing, implementing, training, and supporting application affecting provider workflow
  • Guides IT physician initiatives throughout the origination
  • Collaborates with Performance Excellence to ensure coordination of clinical workflows, procedures, and communication across all disciplines
  • Leads informatics staff during implementation of Computerized Provider Order Entry (CPOE)
  • Partners with Change Management Champions
  • Responsible for the design, analysis, testing, training, implementation and support activities
  • Develops and implements communication plans to supply provider and provider staff with appropriate information on technology changes and clinical workflow
  • Oversees development of provider training curriculum
  • Recruits, manages, and develops analysts, liaisons, educators, consultants, and support staff
  • Participates in physician rounds, conferences, medical staff committees to facilitate communication, issue resolution, planning, implementation, support and change management
  • Conducts feasibility studies, time and cost estimates, ROI analysis, or other evaluation as directed by CIO, CMIO, or IT leadership
  • Prepares and administers department budget, negotiates contracts, and establishes relationships with consultants and vendors

Application Analyst

Confidential

Responsibilities:

  • Develop project plans and adhered to corporate implementation goals using my 15 years of EHR/ EMR experience
  • Provide guided training to end users during go lives in multiple markets
  • Prepare detailed documentation of business and system requirements
  • Supervise, train and educate a team of 20 go live team members on system functionality and capability
  • Lead coordination of workflow design
  • Ensure coordination of the transition from implementation to production and application support
  • Collaborate on design, testing, and implementation of lab, radiology, and billing interfaces
  • Lead testing efforts for new builds, upgrades, and add - on products
  • Generate test cases from business requirements
  • Perform execution of test cases manually to verify the expected results
  • Provide advanced problem solving and implementation skills, to implement, upgrade, and support complex application systems
  • Lead sessions with stakeholders and SMEs
  • Track and analyze trends, problems, and resolutions
  • Analyze the organization’s strategic business needs on a $1.5 billion dollar project

Clinic Manager

Confidential

Responsibilities:

  • Worked with the design and development team to implement project requirements
  • Assisted in clinical standardization for patient record documentation and content standards
  • Participated in the development of transactions from development to deployment
  • Lead provider meetings with build team and providers prior to development work
  • Engaged leadership and champions for implementation
  • Participated and designed custom note form for family practice and specialties
  • Managed Mercy Diagnostic Internal Medicine and Mercy Plastic Surgery Clinics
  • Increased Performance Culture Assessment results from prior management by 50% including Leadership Effectiveness, Employee Engagement, and High Performance Culture.
  • Decreased clinic salary expense by 18% while improving performance and patient volumes

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