We provide IT Staff Augmentation Services!

Founder Resume

Columbia, MD


  • Eclectic self - taught IT student with over 3 years of experience proving technical support looking to advance in the IT field.
  • Participant in the Confidential which provides funding for all necessary & s for one year.
  • Ambitious self-starter willing to obtain all necessary s.
  • Efficient in installation, configuration, optimization, and system upgrades.
  • Four years of customer care experience in numerous professional and social settings to build company-client relationships and timely resolutions.
  • Strong Data Analysis Experience
  • Self Starter
  • Excellent Communication Skills


Microsoft Office Suite (Word, Excel, Access, PowerPoint), Adobe, Java, and Visual Basics, EPIC, QuickBooks.



Confidential, Columbia, MD


  • Custom subscription beauty box that features both high end and indie brands with a focus on supporting women owned brands.
  • Ensure that information technology management tools meet customer and inventory database requirements.
  • Perform regular system backups. Website, database and, systems management.
  • Plan develop and implement the business budget and obtain competitive prices from suppliers to ensure cost effectiveness.
  • Prepare budget analysis, report, and justification for review.
  • Manage daily administrative tasks and processes while coordinating with the Women’s Care Shelter to provide care packages on the behalf of the company.

IT Support

Confidential, Erie, PA


  • Provided technical assistance and support to organization with 50 members in lieu of university IT department.
  • Assist organization members in ensuring desktops and laptops (Windows 7/8/10 and Mac) comply with university network policies.
  • Train members to maintain their computer software for future updates.
  • Recommended upgrades.
  • Printer/scanner/copier setup on individual computers while using university network and hardware setup on house network. Basic malware protection and updates.
  • Transitioned organizational file storage from Confidential to the cloud.

Webmaster & PR Chair

Confidential, Erie, PA


  • Redesign chapter website using Confidential to focus on unifying new chapter branding.
  • File storage and management using Confidential .
  • Daily Social media management and implement chapter-wide social media policy.
  • Build effective relationships with other organizations on campus.
  • Train incoming chair position by authoring a project manual. Created documentation and procedures for end-users and internal standards.

Help Desk Support

Confidential, Wheaton, MD


  • Install and update hardware and software while managing running records of equipment maintenance and repairs.
  • Onsite and via phone.
  • Research and resolve all troubleshooting problems and refer to outside resources as needed (Microsoft Windows only).
  • Account creation, deletion, administrator permission, lock/unlock, and password reset.
  • Ensure all front and backend applications fully functional and updated.
  • Maintain system documentation, backups, and recovery.
  • Setup of security cameras, live recording, and mobile viewing to reduce theft.

Financial Data Analyst

Confidential, Erie, PA


  • On-site and remote research.
  • Data collection and analysis of the Confidential 20 companies from looking for correlations between outsourcing and maximizing revenue.
  • Industries include automobile, public health, insurance, oil/energy, etc.
  • Validate financial information.
  • Develop, prepare, and present graphing models to explain trends and create reports in Excel.

Vice President



  • Work with Faculty Adviser to ensure the professional and personal development of new Confidential members.
  • Liaison between university administrators and students in relation to changes in policies, programs, etc.
  • Prepare reports, analysis, and justifications related to positional and program funding matters.
  • Coordinate with student members to obtain sufficient information to provide justification for funding requests.
  • Use good judgment to ensure that the budgets of assigned program operations are expended in a manner that achieves program goals, meets established criteria, and regulatory compliance.
  • Manage position budget of $15,000.
  • Provide recommendations and accurate budget projections for projects pertaining for Confidential position.
  • Performance management of all current programs.
  • Establishing timelines and milestones for all newly approved programs.

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