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Team Lead Resume

South, CarolinA

SUMMARY:

  • Strong interpersonal skills; team player and ability to provide guidance to others
  • Customer focused and professional
  • Strong analytical skills and attention to detail
  • Proactive, driven and able to work from own initiative
  • Work well under pressure

TECHNOLOGY PROFICIENCY:

Operating Systems: z/OS, z/Linux, Active Directory, iManager, ConsoleOne, NovellAS400, Citrix, Windows (7, XP), Oracle, Remedy, Microsoft Exchange

Security Software: RACF, RSA, Vanguard

Software & Tools: TSO, ISPF, SDSF, JCL, JES, MS Office Suite (Word, Excel, Outlook), Changeman Lotus Notes

PROFESSIONAL EXPERIENCE:

Confidential, South Carolina

Team Lead

Responsibilities:

  • Responsible for z/OS administration and maintenance.
  • Responsible for z/Linux administration and maintenance.
  • Responsible for administering e - mail accounts in Microsoft Outlook through Exchange Management Console and Exchange Management Powershell.
  • Responsible for user administration and maintenance through Active Directory Users and Computers (ADUC) on multiple platforms.
  • Responsible for user administration and maintenance through Novell ConsoleOne and Identity Manager (iManager).
  • Responsible for Citrix user administration and maintenance.
  • Responsible for Oracle database user administration and maintenance.
  • Responsible for supervising technician’s to ensure security requests are processed accurately and within departmental Service Level Agreement (SLA).
  • Responsible for providing management with weekly status report of weekly objectives including projects, documentation, and technician issues.
  • Assist technical writer with new and updated procedures as new platforms and are acquired within the department.
  • Handle escalated customer calls to provide the highest level of quality and accuracy for all requests processed by the team.
  • Responsible for processing user request’s submitted through Remedy and In-house applications.
  • Provide z/OS and application support during off-hours.

Confidential, South Carolina

Consultant

Responsibilities:

  • Provided z/OS administration and maintenance.
  • Provided z/Linux administration and maintenance.
  • Provided e-mail account administration in Microsoft Outlook through Exchange Management Console and Exchange Management Powershell.
  • Provided user administration and maintenance through Active Directory Users and Computers (ADUC) on multiple platforms.
  • Responsible for user administration and maintenance through Novell ConsoleOne and Identity Manager (iManager).
  • Provided Citrix user administration and maintenance.
  • Provided Oracle database user administration and maintenance.
  • Provided management with weekly status report of weekly objectives including projects, documentation, technician issues and .
  • Processed user requests submitted through Remedy and In-house applications.
  • Provided RACF and application support during off-hours.

Confidential, New Jersey

IT Security Specialist

Responsibilities:

  • Provided z/OS administration and maintenance: Activating RACF classes, creating CICS, Datasets, DB2, MQ Series and RACFID profiles.
  • Provided AS400 Administration user administration and maintenance.
  • Provided application and system support during implementation phases.
  • Monitored and processed user requests through in-house entitlement database
  • Provided application provisioning.
  • Provided users/helpdesk/system programmers support in solving abends in a real-time environment.
  • Provided RACF and application support during off-hours.
  • Provided business contingency testing on/off site.
  • Interfaced with internal and external auditors.

Confidential, New York

Security Analyst

Responsibilities:

  • Provided z/OS administration and maintenance.
  • Provided Novell user administration and maintenance.
  • Provided AS400 user administration and maintenance.
  • Provided users/helpdesk/system programmer's support in solving abends in a real-time environment.
  • Monitored and processed user requests through in-house entitlement database.
  • Provided application and system support during implementation phases.
  • Interfaced with internal and external auditors.
  • Provided RACF support during off-hours.
  • Provided business contingency testing on/off site.
  • Provided user’s with security awareness .

Confidential, New York

Security Analyst

Responsibilities:

  • Provided os/390 administration and maintenance.
  • Provided RSA administration and maintenance.
  • Monitored and processed user requests through in-house entitlement database
  • Provided RACF support during off-hours
  • Provided business contingency testing on/off site

Confidential, NYC / Albany, NY

Security Analyst

Responsibilities:

  • Provided os/390 administration and maintenance
  • Provided users and system programmer’s support in solving abends in a real-time environment
  • Monitored and processed user requests through in-house entitlement database.
  • Interfaced with internal and external auditors
  • Maintained employee time management system
  • Researched vulnerabilities and advise management on required action.
  • Provided RACF support during off-hours
  • Provided business contingency testing on/off site
  • Provided management monthly status report on departmental projects

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