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Senior Business Analyst Resume



  • Senior Business & Data Analyst with extensive experience in System and Software implementations.
  • Ability to turn strategic thinking into actionable and quantifiable business requirements/specifications
  • Extensive experience in Data Analysis, Data Quality, Data Mapping, Root Cause Analyst, User Acceptance Testing, Test Case Creation, Project Management and Creating Training Documentation
  • Ability to build key relationships across multifunctional units
  • Excellent analytical and problem solving skills.


  • Microsoft Excel
  • Word
  • Power Point
  • Project
  • Visio
  • Windows Server 2008
  • SQL Server Management Studio 2012
  • Microsoft Access
  • SAP Business Objects


Confidential, NY

Senior Business Analyst


  • Supported the development, requirement gathering, and data testing of SAP’s Marketing Intelligence Platform (MIP) system.
  • Worked closely with test leads and business users to establish a data comparison testing strategy.
  • Performed data comparisons, data quality, data mapping and data cleansing using SQL/Excel/Access as part of database migration project to determine if testing thresholds were met.
  • Created trouble tickets associated with testing failures, tracked resolutions and provided senior management weekly testing status metrics.
  • Supported the development of regional marketing target select tools, focusing on data requirements, system architecture, and front end integration.
  • Created regional business case documentation which defined ROI benefits of marketing initiatives within specific global regions.
  • Facilitated weekly meetings with global stakeholders to gather and document business requirements. Received stakeholder signoff of the EMEA Target Select Tool Blueprint.
  • Facilitated weekly data quality workshops with global stakeholders to identify data gaps between multiple systems.
  • Responded to MIP user community issues and request for assistance.
  • Provided system administration tasks for marketing operations line of business servers.
  • Provided administration tasks in a Business Objects environment for regional reports.
  • Responsible for data quality of MIP Metadata and that request for data changes were align with corporate policies.


Senior Data Analyst


  • Analyzed Army Battle Command Systems (ABCS) Communications Architectures for Theater Operations and mission support.
  • Worked closely with developers providing input to modify proprietary and government tools to meet client needs.
  • Carried out root - cause analyses, pro-active tool maintenance and other risk reduction strategies to improve the data product build process reliability.
  • Performed user acceptance testing (UAT) on new applications releases.
  • Provided subject matter expertise to support the development, validation and training of Data Quality processes and policies.
  • Drove efficiency in deliverables by recommending and implementing change to processes in order to save time but ensure integrity and quality of the deliverables.
  • Severed as a subject matter expert and liaison between technical personnel and non-technical personnel.
  • Interfaced with senior leadership to establish policies and performance objectives, and assess strategic and tactical plans.
  • Led a technical staff of six in day-to-day data products build operations.
  • Mentored and coached team members and junior analysts.
  • Performed resource management, task assignment and project planning.
  • Conducted personnel performance appraisals and staff development training sessions.
  • Implemented and documented a data analyst training curriculum.


Application Support Analyst


  • Member of the Client Services Group, responsible for providing proprietary trading application support for multiple clients on the American Stock Exchange.
  • Responsible for identifying user trading requirements and for the development of functional specifications to meet business user needs.
  • Responsible for the rollout and upgrades of new application software.
  • Responsible for coordinating with the network group and developers to resolve connectivity and performance related issues.
  • Responsible for evaluating business needs, cost effectiveness and technical viability.
  • Engaged in the planning and testing of financial disaster recovery procedures.
  • Technical Liaison between clients and the American Stock Exchange.
  • Responsible for evaluating market data services based on business needs, cost effectiveness and technical viability.
  • Responsible for maintaining an ongoing inventory of client’s IT environments.

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