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Project Coordinator Resume

Cambridge, MA

SUMMARY:

  • Project Coordinator and BA with 5 years of experience
  • Ability to perform detailed analysis of current business processes and gathering user specifications desired from new application
  • Conducting detailed sessions with all stakeholders for information gathering and processing
  • Making recommendations to the user for improving the processes and achieving best possible solution
  • Active involvement in User acceptance testing by making test scripts
  • Experience in handling production support activities, Service Requisition
  • Support experience including troubleshooting and giving effective and efficient resolutions for the issues
  • Excellent inter - personnel skills
  • Highly motivated and goal-oriented IT Professional
  • Strong analytical and problem solving skills
  • Expertise in System Administrative Functions

TECHNICAL EXPERTISE:

Languages: Knowledge of SQL, JAVA, C++ & Visual Basic

Programs: Microsoft Office package, Microsoft Visio, Microsoft Project, Bugzilla, Siebel, Oracle E - Business Suit 11i Administration and Linux System Administration

WORK EXPERIENCE:

Confidential, Cambridge, MA

Project Coordinator

Responsibilities:

  • Ensure all new invoices from various sources are captured and moved through the workflow
  • Accurately review vendor invoices and ensure proper processing for payment
  • Log, track and inform Administrator of invoice discrepancies, issues and disputes
  • Maintain, with high level of integrity, all Network Invoicing data in Confidential ’s databases, spreadsheets, and documentation
  • Assist in special projects as assigned

Confidential

Business Systems Analyst

Responsibilities:

  • Provided project manager with regular status updates assisting the overall project management initiative
  • Responsible for recognizing new processes, finding out breaks in current processes, organizing training sections for new process developments and completion
  • Provided production support Tier 1
  • Administered data access for users on multiple applications
  • Worked closely with management team to achieve other business goals
  • Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards
  • Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR)
  • Conducted multiple interviews to clarify requirements in order to identify use cases and document specifications
  • Developed test scenarios, scripts and conducting testing effort, including the recording of testing issues
  • Interacted with Users to resolve issues during each phase of implementation

Confidential

System Administrator

Responsibilities:

  • Troubleshoot and maintain servers and workstations
  • Provide system support to users on Saving Bank Counters
  • Performed upgrades and installed software and drivers
  • Worked with database personnel to troubleshoot code and connectivity related problems
  • User rights and permission, disabling and enabling accounts, file and folder permissions and configuring security templates as per need

Confidential

Executive Assistance

Responsibilities:

  • Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problem
  • Prepared monthly performance reports including pulling information directly from source systems and / or subject matter experts
  • File and retrieve corporate documents, records, and reports
  • Train new administrative assistants in the division

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