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Training Specialist Resume

SUMMARY

  • Energetic, accomplished Learning & Development professional.
  • Skills include analysis, design and implementation of tailored training solutions in corporate and academic settings.
  • Seeking a full - time position working with a firm that values creativity, expertise, agility and high-energy delivery.
  • Training focus targets long-term building of competencies, adding value to business proposition, and securing a favorable employment setting.

TECHNICAL SKILLS

  • Adobe Acrobat
  • Microsoft Excel
  • Adobe In-Design
  • Microsoft Outlook
  • Adobe Photoshop
  • Microsoft PowerPoint
  • Adobe Presenter
  • Microsoft Word
  • Camtasia Studio
  • Organization
  • Communications
  • Project Management
  • Creative Design
  • Research
  • Documentation
  • Robo-Help
  • Instructional Design
  • Sony Sound-Forge
  • Learning Management Systems
  • Training
  • Macromedia Captivate

PROFESSIONAL EXPERIENCE

Training Specialist

Confidential

Responsibilities:

  • Conducted needs assessments to determine training requirements and conducted gap analyses; aligned methodologies to focus training and gain best possible information retention
  • Responsible for the successful delivery of product training to Confidential Jones sales and customer service employees
  • Collaborated with Product and Marketing to ensure the validity and cost effectiveness of training materials
  • Designed and delivered financial product training: on-demand, virtual and in person
  • Facilitated virtual product training sessions for SMEs in the financial products arena
  • Created marketing collateral for Confidential Jones products: developed product expertise, wrote copy, designed layout
  • Developed ad-hoc training presentations and conducted functional reporting
  • Built and delivered on-demand training to accompany on-line offerings
  • Scheduled and promoted training sessions across entire organization

Content Services Manager

Confidential

Responsibilities:

  • Designed, edited and published on-line courses on Confidential University
  • Provided resource support for Content Authors and handled any course glitches
  • Generated online assessments for web publication
  • Liaised with outside vendors
  • Created user guide documentation for Confidential applications
  • Narrated Confidential University-sponsored courses
  • Ran ad-hoc usage reports for clients
  • Created and manipulated graphics files at user request

Instructional Technology Assistant

Confidential

Responsibilities:

  • Participated in computer technology training and development opportunities for both faculty and students
  • Worked with Instructional Technology Services to assist faculty in the development of technology-based curriculum
  • Served as a general information and resource for Instructional Technology Services users, including students, faculty and staff
  • Assisted the Instructional Technology Coordinator in the planning, development, implementation, and maintenance of Instructional Technology projects
  • Wrote and edited SOCS (Student Online Courseware System) faculty and student user manuals for publication on the internet
  • Researched procedures to assist faculty and staff and wrote user guides based on research findings
  • Prepared project status reports

Technical Writer

Confidential

Responsibilities:

  • Provided technical documentation in the form of Business Requirements Documents for the company-wide re-engineering effort
  • Wrote and edited training guides for company-wide applications
  • Wrote procedural guides for departments throughout the organization
  • Designed and developed online web-based help systems for computer applications

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