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Salesforce Business / Systems Analyst / Lead Consultant Resume

SUMMARY

  • Possess Strong experience in Design and Development in cloud computing (on demand applications) with Salesforce.com (SFDC); building Force.com Applications that includes Administration, Configuration, implementation, and support with Salesforce.com platform; Developed Visual force pages, Lightning Pages and Custom Objects using Apex Programming on Force.com Platform. Familiar with MuleSoft ESB Integration
  • Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions
  • Experienced working with Salesforce.com sandbox and production environments, along with Eclipse IDE Force.com Plug - in environments
  • Application Architecture, design and custom development of distributed / Multi-Tier / N-Tier and Web Applications using C#, ASP.NET MVC, JavaScript, jQuery, Windows Communication Foundation (WCF), Web Services, REST, JSON, AJAX, MS Build, XML, SOAP, CSS, HTML, Microsoft SQL Server 2008/2012, SQL / T SQL, Microsoft Team Foundation Server (TFS), .NET Framework 4.0, ADO.NET, XML, Visual Studio.NET, XSLT, XSD, MS Visual Basic.NET, CORBA, ODBC and ORACLE etc.
  • Extensive experience with Enterprise Application Integration (EAI) and B2B (Business-to-Business), ERP Integration, Service Oriented Architecture (SOA), WCF, Business Process Management (BPM) Applications using BizTalk Server 2013/2010/2009/2006 R2/2004, Microsoft ESB Toolkit/ BizTalk Services (part of Windows Azure Cloud Computing), EDI, Host Integration Server (HIS) 2004/2006/2010 , MSMQ
  • Strong working knowledge in Portal Architecture, Portal development, and Portal Integration using Microsoft SharePoint Server 2016/2013/2010/2007 (WSS & MOSS 2007), InfoPath / Forms Services, SharePoint Business Intelligence with Excel Services, Performance Point, SharePoint Online (2013 Version)/ Office 365/ PaaS / SaaS etc.
  • Possess Custom Application Development in .NET and Java EE technologies, IT Project Management skills with strong experience in requirements analysis, Object Modeling & design using UML, Use Case Modeling and Object-Oriented development for IT applications using Agile processes such as Scrum, XP, RUP
  • ERP Integration (ORACLE ERP PeopleSoft Financials) with BizTalk Server 2006 R2/2009. Past Experience with PeopleSoft Development and Integration. (Integration Broker), Familiar with MuleSoft ESB Integration
  • Strong consulting experience with “Big 4” companies and client interfacing skills in software consulting projects.
  • Successfully delivered projects and applications on time and budget as Technical team lead / architect/Project Manager for various consulting and industry organizations
  • Familiar with Enterprise Project Management (EPM) with MS Project Server, SQL Server, SharePoint
  • Working experience with MS virtualization technologies using Windows Server 2012/2008 R2 with Hyper-V, Virtual PC 2007 and Virtual Server 2005
  • PMP (Project Management Professional) Certification from PMI and IT Project+ through COMPTIA. Have proficiency with several tools in building work breakdown structures, estimating resources, creating detailed work plans, preparing Project Plans and constructing project budgets. Highly familiar with PMI’s Project Management Book of Knowledge (PMBOK). More than 8 years of project management experience in various business domains. Familiar with IT Service Management fundamentals and ITIL standards
  • Working Experience with Global Services Model with Onshore/Offshore/Remote Work coordination
  • Very familiar with other integration tools such as SAP NetWeaver/XI architecture & integration, Oracle SOA
  • Working experience in E-Commerce Application Development/ Web Development
  • Working experience in various applications in Customer Service, Billing, Investment Services, Account Receivables and Account Payables functional areas in Telecom, Manufacturing, Business Services, Banking, Insurance, Health Care, Oil and Energy Sectors, Real Estate Finance (Loan/Mortgage Origination & securitization) and Financial Services domains. Familiar with HIPAA, MISMO and HL7 standards
  • Strong experience in methodologies such as Object-Oriented modeling (OOA and OOD) using UML, Rapid Application Development (RAD), Structured System Analysis and Design (SSAD), Data Modeling / ER modeling. Re-used design patterns and integration patterns while designing various enterprise applications
  • Familiar with various software development processes/methodologies such as Rational Unified Process (RUP), MSF, SEI-CMM, Extreme Programming (XP), SCRUM
  • Worked in Technical Advisory Group (Pre-Sales Support) in Digital Consulting, (a business unit of Digital Equipment Corporation) preparing proposals and responding to RFPs during the project initiation/feasibility phase

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Business / Systems Analyst / Lead Consultant

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce CRM implementation and documented the Business and Software Requirements
  • Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Lightning Pages, Visualforce and Force.com API Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes
  • Design and Development of Community Cloud / Communities with Site.com Builder, HTML and CSS etc for the Sales Cloud and Service Cloud Applications with CTI adapter integration skills
  • Used Data Loader and Informatica to Import Data from various Legacy systems
  • Experienced in building Custom Applications that includes Administration, Configuration, implementation and support experience with Salesforce.com platform. Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform
  • Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform
  • Possess Strong experience in Development with cloud computing (on demand applications) with Salesforce.com (SFDC), Force.com
  • Integrating the Force.com application with SOAP Web services with external 3rd party legacy applications
  • Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy
  • Developed various Controller classes and Apex Triggers for various functional needs in the application
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis
  • Created email templates and inbound emails using Visualforce for clients and customers. Design and Development of Custom Online Portal using Visualforce, Apex, CSS, HTML and JavaScript
  • Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments
  • Experienced with Salesforce Service Cloud and ETL tools Experience with Agile Development methodology

SharePoint Consultant

Confidential

Responsibilities:

  • Act as a SharePoint Subject Matter Expert for SharePoint for the teams involved in better usage of SharePoint using SharePoint best practices as much as possible. Demonstrations of SharePoint functionality, conducting Proof-of-Concepts projects for newer SharePoint functionality. Also, performing the knowledge transfer gained to the various teams in the department
  • Configuration and Development of SharePoint Business Intelligence with SharePoint 2010 / 2007 and Excel, Teradata Database and other data sources and display the retrieved data with Excel Services for KPIs, Dashboards
  • Design and Custom Development of a tool for retrieving and comparing the list of users and user groups within SharePoint User Profile Service with WCF, Active Directory and SQL Server Database containing employee/contractor data (containing PeopleSoft Data within a SQL Server Datamart). This tool acts as a security tool for flagging out users (or user groups) who have access to the department’s data accidentally or otherwise, thus saving the department of violation of FERC (Federal Energy Regulatory Commissions) Standards of Conduct
  • Defined the Portal Integration Architecture for SharePoint/MOSS environments on intranet internet applications
  • Defined interfaces to MS Dynamics CRM/ Salesforce CRM to display CRM data in SharePoint portal using SharePoint Business Connectivity Services (BCS)
  • Design, physical architecture, installation, Configuration and deployment of SharePoint Farm environments on both physical and virtual servers includes installation and administration of small server farms and standalone SharePoint web sites
  • Defined site collections and site hierarchy for different teams. Also defined the team’s SharePoint Governance. Designed and implemented customizations for pages, lists, and libraries. SharePoint Designer was used to design, customize and configure these applications
  • Created Project plans and schedules for installation, configuration, and deployment of SharePoint / MOSS 2007 / 2010 / 2013 server farm implementations
  • Design, Branding, and Configuration of SharePoint Sites for these applications as per the user requirements
  • Developed a portal integration solution using Business Connectivity Services (BCS)/Business Data Catalog (BDC) and various LOBs such as Salesforce.com CRM, MS Dynamics CRM to facilitate SharePoint BI
  • Installation, deployment and customization of standard Microsoft SharePoint Application Templates for various application usages
  • Defined Taxonomy and Governance standards for SharePoint /MOSS implementations
  • Developed portal and content management application using a custom site definition, custom feature development, and custom web parts for SharePoint Server 2010//2013/MOSS applications using C#, ASP.NET

Sr. BizTalk Consultant / Lead /Architect / Developer

Confidential

Responsibilities:

  • Defined the Enterprise Integration architecture for the solution and installed BizTalk Server 2013 / 2010 for the development of the application
  • Designed, developed and enhanced BizTalk orchestrations through iterative processes moving between windows services with WCF and Oracle PL/SQL procedure calls.
  • Developed and enhanced web service (WCF) layer that provide native data sets to contracted service provider
  • Coordinated and assisted Front-End Web Developers, Database developers, Business analysts and other developer’s efforts in detection and resolving of the issues and enhancement of the system

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