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Salesforce Developer/administrator Resume

Boston, MA

PROFESSIONAL SUMMARY:

  • 7+ years of IT experience in Banking, Finance and Healthcare.
  • Consistently delivered results in various stages of Software Development Life Cycle (SDLC), starting from requirement analysis, design, development, coding, and testing
  • Experience in working with Agile/Scrum environment, Iterative, Waterfall software development methodologies.
  • Excellent understanding of SAAS, PAAS and IAAS cloud computing services
  • Experience on Salesforce.com CRM and Force.com platform with strong knowledge in Salesforce Customization, Data validation, Sales, Marketing, Customer Service, and support Administration.
  • Proficient with Salesforce.com administrative activities: Creating Users, Roles, Profiles, Record Types, Validation rules, Page Layouts, Search layouts, Sharing Rules, creating automated notification using Email Services.
  • Strong experience in building business logic using declarative configuration like Workflow Rules, Approval Process and associated actions like Field Update, Email Alert and Creating a Task.
  • Worked with Salesforce Process Builder and consolidated exiting workflow rules with process builder.
  • Experience in Data Loading using Import Data Wizard and Apex Data Loader.
  • Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform
  • Experience in Web Services (REST) to implement web services in application for accessing data from different systems.
  • Skilled in ETL techniques like Data cleaning, manipulation, transformation of huge datasets and report generation using Tableau
  • Worked on building Salesforce standard/custom report types, Reports, Dashboards across various objects for different business groups.
  • Good Knowledge on Salesforce packages and Lightning experience.
  • Involved in using Lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightning Experience for desktop and mobile applications.
  • Worked on Salesforce.com based development enhancements and implemented lightning applications from the scratch.
  • Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
  • Experience in Aura framework and lightning base components to build custom lightning components and Apps.
  • Experience in design and development of multi - tiered web-based applications using Java technologies like HTML5, CSS3 and JavaScript
  • Good exposure to RDBMS and SQL, writing SQL scripts for efficient report generation.
  • Experience using JIRA for issue tracking.
  • Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, Migrating code from one sandbox to the other).
  • Experience in working with Agile/Scrum environment, Iterative, Waterfall software development methodologies.

KEY SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visualforce Pages, Visualforce Component and Controllers, AJAX, Workflow & Approvals, Dashboards, Lightning component Framework, Aura UI Framework, Analytic Snapshots, Case Management Automation, Sandbox Refreshments, Deployments (Change sets)

Tools:: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform, ANT Migration tool, Informatica, Postman

BI Tools: Tableau, MS Access

Languages: Apex, Java, J2EE, SOQL, SOSL, SQL, Python, R, C#, ASP.NET

Databases: SQL Server, Oracle, PostgreSQL, MS-Access

Operating Systems: Windows, Linux

Web Technologies: HTML, CSS, JavaScript

IDE: Eclipse, Visual Studio Code, PyCharm

Webservices: Rest API, SOAP UI

Source Control Management Tool: GitHub

Project Management: MS Project, MS Excel, MS Word, MS Power Point, Scrum Methodology, Kanban

Statistics: Exploratory Data Analysis, Hypothesis Testing, Linear Regression, Logistic Regression, Decision Trees, Cluster Analysis, Principal Component Analysis, Analysis of Variance, Customer Behavior Analytics, Survival Analysis, Time Series Forecasting

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Salesforce Developer/Administrator

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce CRM implementation and documented the Business and Software Requirements.
  • Performed detailed analysis of business and technical requirements and developed the Apex Classes and Apex Triggers for various functional needs in the application.
  • Proficient in Salesforce Declarative features such as Workflow Rules, Approval Rules, Process Builder, Flow builder etc.
  • Used app builder to create and customize lightning record pages, home page and app pages
  • Used lightning out to expose lightning components in Visualforce pages. Built lightning components that can be exposed in force.com sites.
  • Involved in creating a user interface in Lightning using Aura components, for a user to enter details and submit into Salesforce
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects
  • Consumed and produced multiple Web Services using RESTAPIs.
  • Performed Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks, and actions.
  • Performed Data Cleansing, Data Standardization, data transfer from State street Data Warehousing to Salesforce.
  • Responsible to develop customized salesforce UI solutions using Visual force pages, JavaScript and CSS
  • Worked on 3rd party vendor engagement to ensure they adhere to contract expectations.
  • Have led regular meeting with vendors to review current work.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

  • Involved in requirements gathering with business users and discussed the possibilities and difficulties involved in the ongoing project.
  • Participate in daily stand-up and refinement meetings to give updates of the progress being made.
  • Used JIRA to update epics and stories and attach any needed document.
  • Followed Salesforce best practices, designed, developed, and deployed Apex Classes, Controller Classes, Batch Apex, Apex Scheduler and Apex Triggers for various functional needs in the application.
  • Implemented Classes, Interfaces, Keywords, custom controller extension and Annotations.
  • Responsible for creating Queues, Workflows rules and tasks to share and automate work to the users in the Queue.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.
  • Implemented REST based web service Apex classes to integrate with SQL database for accessing the specific functionality flow in Salesforce
  • Used Change Sets to move changes from Full and Partial Sandboxes.
  • Designed, build, test and deploy enhancements to Salesforce custom Objects, UIs, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
  • Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Create Permission Sets to grant additional access when needed.
  • Incorporated Custom Permissions with custom code to help business user and stake holders manage requirements without having knowledge of Apex.
  • Design test scripts to help with testing of requirements.
  • Implemented custom reports and deployed them for different business user levels.
  • View Information from Salesforce by creating SOQL statements and creating reports in Salesforce.
  • Developed and deployed Workflow Rules, Approval Processes on Custom objects.
  • Debug the Apex code using Debug Logs and System Log Console to catch Exceptions in the code and fix them quickly.
  • Inspected all reports that were done on each object to ensure that the configuration of the OWD and profile access.

Confidential

Informatica Developer

Responsibilities:

  • Responsible for Evaluation, Analysis, Design, Development and Delivery of Interfaces (ETL) using Informatica.
  • Interacted with Business Users and Business Analyst to gather the Requirements and Business logics.
  • Worked on Informatica tool Source Analyzer, Warehouse Designer, Mapping Designer.
  • Extensively used Transformations like Aggregator, Router, Joiner, Expression, Lookup, Update Strategy, and Sequence Generator.
  • Extensively worked in the performance tuning of ETL mappings.
  • Created reusable transformations.
  • Creating data mappings to extract data from different source Databases, transform the data using ETL Informatica Transformations then loaded to Oracle.
  • Played major role in the Offshore / Onsite Model implementation.
  • Code walkthrough with Developers & Client teams.
  • Setting up of Unit / Integrated testing of interfaces (ETL) & documentation
  • Utilizing capabilities of Tableau such as Data extracts, Data blending, Forecasting, Dashboard actions and Table calculations.

Confidential

Business Analyst

Responsibilities:

  • Interact with the leadership to find their analysis requirements pertaining to specific clients or broad-based industry issues.
  • Support Deloitte's business planning by continuously monitoring and analyzing markets and industries and identifying business opportunities.
  • Understand client annual plans and other necessary information to develop communication and support marketing strategies for specific clients.
  • Data mining and analysis for specific projects based on the team’s requirements.

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