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Salesforce Developer Resume

Kenilworth, NJ

SUMMARY

  • A certified Salesforce.com engineer with in - depth knowledge and experience in Salesforce.com CRM, Force.com platform, consulting, project management and delivering projects covering requirement analysis, system design, development, testing, deployment, database and web server administration and technical support.
  • Over 8 Years of total IT experience and 3+years of experience on Salesforce CRM platform as developer & administrator using Force.com, Apex and Visual Force and other web tools and 4+ years of Quality Assurance experience in Client/Server and Web based Applications.
  • Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
  • Highly skilled in Salesforce.com (SFDC) development and implementation
  • Experienced in SFDC Administration including and not limited to creating and managing apps, tabs, page layouts, search layouts, roles, profiles, record types, custom fields, workflows alerts, approval process, custom objects, dashboards, validation rules and e-mail templates
  • Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities
  • Experience in Service Cloud including Salesforce Communities and Knowledge.
  • Good understanding of Scrum and Agile Methodologies
  • Have knowledge in implementing various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements
  • Well versed with analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
  • Experience in Code Deployments from Sandbox to another Environment by Eclipse IDE and Change Set.
  • Extensive experience in data migration and integration using Apex Data Loader.
  • Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders and report extractions to various formats. Design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers and various other components as per the client and application requirements
  • Ability in creating Profiles, Roles, Users, Tasks and actions, Dashboards, Reports, and Validation Rules
  • Extensive experience to prepare Test Plan, Test Scenarios, Test Cases and Test Scripts for manual and automated test tools like Test Director, Quality Center and QTP
  • Experience in Automation tools like Quick Test Professional 9.2, 10.0, Test Director, Quality Center 9.0, 10.0, Rational RequistePro, and IBM Clear Quest
  • Diverse experience in testing at every phase of the development process like Integration, System, User Acceptance(UAT), Regression, End-to-End and Performance Testing
  • Experience in SQL, PL/SQL Programming using Oracle database
  • Strong in SQL queries for data verification and backend testing

TECHNICAL SKILLS

Sales force.com Technologies: Standard /Custom Objects, Workflows & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce Pages, Data Loader, Reports, Workflow Rules, Validation, Record Type, Role Hierarchy, Page Layouts, Dashboards, Force.com IDE, and Eclipse.

Tools: & Technologies: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Informatica, Force.com Excel Connector, Force.com Platform(Sandbox and Production), App Exchange Applications.

Testing Tools: Test Director 8.0, Quality Center 9.0, 9.2, 10.0, 11.0 Quick Test Pro 9.2, 10.0, Rational RequistePro, Clear Quest

Web Technologies: Web Services, HTML, DHTML, CSS, XML, AJAX, Java Script, Informatica.

Languages: Java J2SE, C, C++, APEX, SQL, SAS

Office Tools: MS Excel, MS Word, MS Powerpoint, MS Project, MS Outlook, MS SharePoint and MS Visio

Operating Systems: Windows 98/NT/XP/Vista/7, Windows CE, Linux, UNIX, IOS, MAC.

Methodologies: SDLC, AGILE, Waterfall

Frameworks: MVC

Source Control: Microsoft VSS, Subversion

PROFESSIONAL EXPERIENCE

Confidential, Kenilworth, NJ

Salesforce Developer

Responsibilities:

  • Worked closely with sales team and business analysts to perform analysis of technical and business requirements and designed solutions by customizing standard SalesForce.com objects.
  • Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development, Data Migration and deployment of application to force.com platform.
  • Configured and customized Salesforce.com using standard setup tasks as well as developed Apex coding which includes Triggers, classes, classes for custom controllers and controller extension, schedulable apex classes, batch apex, Apex sharing rules, Email Services according to the functional needs of the application.
  • Created several workflows by defining rules, approval processes and related actions which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
  • Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.
  • Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
  • Agile Development Methodology was followed for the implementation.
  • Created different types of Custom Reports for standard objects as well as custom objects to give complete details regarding Customer using Tabular, Summary Matrix and Join Reports.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Followed the Change Management processes to deploy from Sandbox to Production.
  • Created Email templates using Visualforce and HTML.
  • Mapped and migrated data from legacy systems to SalesForce.com Objects and fields
  • Worked with Data Loader to insert, update, upsert and export data from Salesforce objects
  • Created Email templates, approval processes, approval page layouts and defined approval actions.

Confidential, Secaucus, NJ

Salesforce Developer

Responsibilities:

  • Interact with business unit members to gather and document enhancement requirements for quarterly Sprints.
  • Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
  • Extensively worked on Triggers and was involved in automating the manual process when the related Account is updated based on selection done manually as well as from third party Applications.
  • Developed Apex Classes, Apex Triggers and Controller Classes for different functional needs
  • Developed approval processes and workflows for opportunities and products management
  • Worked on creating workflows by defining rules, approval processes and related actions which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
  • Involved in activities related to Development, Data Migration and deployment of application to force.com platform.
  • Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual force, Force.com API, and Web Services.
  • Designed and deployed Custom objects, Entity-Relationship data model, Escalation Rules, Auto-Response Rules, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages

Confidential

Sr. QA Tester

Responsibilities:

  • Performed project management activities such as LOE, sizing, and scheduling activities for the release
  • Participated in group and team discussions for requirement analysis. Vigorously interacted with Users, Business Analysts, System Architect, Developers, DBAs and team members for clear understanding of the requirement, planning and ultimately setting up an ideal test environment
  • Worked closely with PM’s, BSA’s and Developers to gather the date on the iterative delivery of requirements as per the Agile methodology
  • Regular follow up regarding delivery of code/fixes for defects on situations when developers miss the promised dates
  • Developed Test Plans, Test Strategy, Test Cases and other related testing documents, as well as provided testing support for End to End testing and UAT
  • Ensured that work meets or exceeds project performance, reliability, and quality goals
  • Worked closely with the development organization to ensure that products are testable and can be validated
  • Gathered and analyzed Business Requirements, Functional Requirements and Use Case documents based on the analysis of the requirements to that of current system
  • Participated in creating Test Scenarios and Test Conditions from the Requirements document along with the testing team for different projects for entire Enterprise Release
  • Written Test Cases in QC directly, also in excel sheet and uploaded then in Test Plan and moved them to TEST LAB in Quality Center for execution
  • Conducted the daily System Test defects review call with entire project team to present the current execution rate and if any blockers
  • Provided daily status report to Leadership team on Scripts execution and Defects status
  • Worked closely with Automation team to make them understand the enhancements in the application in order to keep the automation scripts up to date
  • Performed Automation testing using QTP 10.0 on Release Nights
  • Performed browser compatibility testing on different browsers and versions to make sure application is working properly with latest browsers in market
  • Involved in database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database
  • Performed backend testing of data, which is retrieved from the server and viewing data with SQL Navigator
  • Conducted End-to-End testing from My Business to Confidential to VISION (System of Records)
  • Performed testing on Interfacing system Confidential to make sure Automation was successful
  • Conducted Integration, System, Agile and Regression testing

Environment: Quality Center 11.0, Quick Test Pro 10.0, Windows NT, SQL Server, JavaScript, HTML, JAVA, JSP, J2EE, Oracle 10g, SQL Navigator, Web Logic, XML Spy.

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