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Tax Operations Analyst Resume

Stamford, CT

PROFESSIONAL EXPERIENCE

Confidential, Stamford, CT

Tax Operations Analyst

Responsibilities:

  • Reduced ticket processing time an average of 10 days to 3 days or less.
  • Manage and maintain employee data within PRAM, D1IM and ITIM systems.
  • Implement end - to-end processing including test cycle and project management for acquisitions, divestitures and reorganizations.
  • Facilitate cross-team interactions and discussions, ensuring integration points are reviewed accomplished.
  • Liaison between all areas of customer operations, eliminating barriers and promoting team coordination.
  • Provide production support by researching and resolving system issues and data anomalies.
  • Ensure high quality end-user support.
  • Automate processes to effectively capture data exceptions by identifying opportunities with the technology team.
  • Support and contribute to business continuity plans for the Operating Company.
  • Provide education, training materials and guidance to subject matter experts (SMEs) and business partners.
  • Support and respond to external and internal audit requests.

Confidential - Stamford, CT

Tax Operations Analyst

Responsibilities:

  • Administered account workflow processes ensuring accounts requiring tax documentation are reviewed, approved or denied, completing expeditiously and accurately.
  • Managed account exception process by completing client call center follow- Confidential and reviewing documentation issues.
  • Supported ConfidentialTax in connection with audit issues pertaining to withholding tax, including gathering documentation and other relevant information in response to IRS information document requests.

Confidential - Stamford, CT

Data Analyst

Responsibilities:

  • Facilitated efficient account opening processes for a range of products.
  • Effectively liaised with team members improving process flows and enhancing productivity.
  • Responsible for proper deletions, maintenance and set up of all static data.
  • Communicated with internal departments to confirm proper instructions for different products.
  • Entered new account information into Masterfiles system upon credit approval.
  • Completed the closing process for clients from Confidential database upon credit approval.
  • Added and updated bank information into Amtracs payment system.

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