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Systems Specialist - Salesforce Admin Resume

San Diego, CA

SUMMARY:

Highly motivated, creative and versatile professional. Ability to collaborate with business stakeholders and business team member Especially skilled at building effective, productive working relationships with clients and staff. Natural team player with strong public relations skills. Thrives on finding new solutions and a better, faster way to achieve goals and streamlining office operations for major productivity gains. Demonstrated technical aptitude and advanced computer skills, proficient in Microsoft Word, Excel, Access, PowerPoint, SalesForce. Versatile professional adept at managing multiple projects and meeting deadlines.

EXPERTISE IN:

  • Project Management
  • Business Analytics
  • Agile Lightning
  • Data Security
  • Multi - Project Coordination
  • Business Reviews
  • Validation Rules
  • Reports and Dashboards
  • Data Mapping

EXPERIENCE:

Systems Specialist - Salesforce Admin

Confidential, San Diego, CA

Responsibilities:

  • Responsible for Salesforce integration and administration, providing strategic, analytical and administrative support and direction.
  • Maintain, monitor, centralize and translate information into sales tools.
  • Strategic proposal and quotation support.
  • Managed all aspects of migration from Professional Edition of Salesforce into Unlimited version.
  • Created Multiple custom object solutions to improve functionality.
  • Coordinated creation and deployment of Voice of the Customer Surveys, receiving corporate recognition award
  • Worked with Key Stakeholders to develop a custom Contract Management system to move information managed in Excel into Salesforce.
  • Lead training and development of Salesforce to new users and introduced new features to current users.
  • Designed and performed rollout from Salesforce Classic to Lightning.
  • Handled all aspects of managing Salesforce Org including workflows, validation rules, security, contracts, created dashboards and reports.

Executive Admin

Confidential, San Diego, CA

Responsibilities:

  • Leader in working with departments across the company to standardize processes.
  • Created new tools and solutions to track Proactive effort to bring new and valuable tools and solutions to the Business Unit.
  • Created forecasting process used weekly by Senior Leadership and entire company.
  • Developed meaningful pivot tables to analyze data such as run rates, variances and forecast changes
  • Miller Heiman sales methodology training deployment
  • Initiated Admin call and documentation to help all Admins support as One Confidential . Continued effort to drive communication and support for all Executive Assistants.

Executive Admin

Confidential, San Diego, CA

Responsibilities:

  • Dedicated support to CMO/EVP of Sales. Business analytics, detailed excel spreadsheets, heavy calendaring and meeting coordination.
  • Experienced in managing complex schedules, travel arrangements, and meeting logistics.
  • Provided support for Director of Business Development, Marketing Manager, Customer Service Manager and Refining Manager and Sales Team.
  • Compiled information and prepared reports into Excel spreadsheets, flow charts and PowerPoint presentations.
  • Organized Roadshows across the country to bring new developments and training to our Sales Reps and Customers.

Executive Admin/Marketing Specialist

Confidential, San Diego Poway, CA

Responsibilities:

  • Offered dedicated support to Executives, Directors, and Managers simultaneously.
  • Collaborated with multiple departments to improve overall quality and effectiveness.
  • Communicated regularly with staff, vendors, sales team and outside contractors.
  • Recognized for graphic expertise, creating eye catching marketing brochures, flyers and company newsletters.
  • Worked with outside contractors to organize large scale food shows including over 300 Vendors.
  • Enhanced Marketing efforts through effective proposals, presentations and vendor relations.
  • Implemented the company website, from design concept through completion.
  • Thrived within demanding fast paced environment, successfully balancing staff, customer and vendor needs.
  • Compiled information and prepared reports into Excel spreadsheets, flow charts and PowerPoint presentations.
  • Organized exciting incentive trips.
  • Created and developed organized database of vendors in Access.
  • Coordinated all event logistics of a successful incentive trip.

Executive Assistant/Event Planner

Confidential, San Diego, CA

Responsibilities:

  • General office management encompassing all areas of running a small business.
  • Organized all aspects of annual International conference for top executives in the food industry.
  • Developed efficient protocol for editing and producing company reports sold to subscribers on a quarterly basis.
  • Created and managed a new database of customers for increased marketing exposure.
  • Worked with independent contractor to launch company Website. Continued to maintain with current and relevant information for our customers.

Marketing Director

Confidential, San Diego, CA

Responsibilities:

  • Developed print and direct mail advertising campaigns for Realtors.
  • Researched and coached Realtors in setting up websites and Internet marketing.
  • Responsible for leasing, purchasing and maintaining office equipment.

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