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Senior Principal/owner Resume

SC

SUMMARY:

  • Accomplished IT Professional offering 30(+) years of professional work history.
  • Proficient in producing first - rate results, with a solid record of success in Information Technology operations applying excellent analytical and interpersonal skills to build and direct strong teams to drive productivity, profit and efficiency through logical, hands-on leadership.
  • Fifteen (15) years of Project Management and Process Improvement experience in Engineering (software and systems), with robust emphasis on industry standards and best practices that include, Agile Methodologies, Confidential -DEV, Confidential -SVC, ISO 9001:2015 and Six Sigma.
  • Adept in collaborating across all levels to achieve challenging objectives and drive improvements throughout product and service development lifecycles.

SKILLS TOOLS:

Agile Product Owner (Scrum, Kanban, XP, SaFe)

Agile Scrum Master (Scrum, Kanban, XP, SaFe)

Agile Transformation Coaching

PMI PMBOK

Confidential -DEV, Confidential -SVC

ISO 9001;2015

Six Sigma Champion

Government contracts

Business Process Management

Continuous improvement

Leadership/Team building

Organization Change Management

MS Office; MS Project, Excel, PowerPoint, Visio, Word, Access, Publisher

Version One

JIRA

MS Team Foundation Server (TFS)

IBM Rational Team Concert (RTC)

IBM Rational Requirements Composer (RRC)

SharePoint

Risk Management Tools

Quality Management System tools

WORK EXPERIENCE:

Senior Principal/Owner

Confidential, SC

Responsibilities:

  • Executes Improvement strategies to foster better customer service and promote positive and engaging environment for all.
  • Studies existing procedures/policies to offer optimal thought leadership to eliminate process discrepancies, implementing continuous improvements for multiple clients
  • Collaborates with senior management and staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Recruits high-priority clients and maintain long-term relationships with existing ones.

Senior Quality Assurance Principal

Confidential, SC

Responsibilities:

  • Created a foundation for projects to gauge compliance to industry standards via executing Gap Analysis’ and metrics creation to establish repeatability.
  • Established Road Maps and Action Plans.
  • Developed and presented monthly Senior management reports showing progress of work against the schedule, and project improvements and metrics.
  • Represented Federal and Civilian Customer Groups in evaluating Internal Systems in support of the Internal Audit program, to include Corrective Action conformity,
  • Scheduled and conducted quality audits, managing Corrective Actions (CAs) ensuring proper documentation, triage, prioritization and resolve; Worked with the project teams throughout the SDLC to track to closure.
  • Implemented unique practices to reduce issues, which included creating a “Records Audit Process” to examine Internal Audit records/tools, for errors in the recording of internal audit information, offering greater confidence during external audits.

Project Manager/Agile Transformation Coach

Confidential, Columbia, SC

Responsibilities:

  • Agile Transformation Coach providing guidance, facilitation and training to project teams, the business organization, and senior management.
  • Identified program areas requiring immediate improvement and rolled out enhancements, boosting efficiency and productivity.
  • Created Engineering Process Group (EPG) to increase efficiency and staff engagement for the improvement effort, including selecting talent, tools, and processes, as well as determining Level of Effort (LOE). Supervised team of 12 people
  • Enhanced data collection accuracy by updating communications and policies.
  • Collaborated with Senior management to continually identify concerns, streamline procedures and implement enterprise improvements
  • Designed and Delivered Training via workshops, instructor-led, and online, to include; but were not limited to; User Story workshops, Process training, Tool training, etc.

IT Capability Consultant/Agile Transformation Coach

Confidential, Alpharetta, GA

Responsibilities:

  • Spearheaded the development and design of an Agile Service Delivery Approach
  • Agile SME providing thought leadership, and shared learning, including coaching and mentoring three Agile pilot projects in Advisory, Tax, and Talent portfolios
  • Designed and Delivered Training via workshops, instructor-led, and online, to include; but were not limited to; User Story workshops, Process training, Tool training, etc.
  • Performed requirements analysis, business analysis and logical data modeling.
  • Established “interim” Agile Center of Excellence for Agile projects’ transformation.
  • Provided Confidential "benchmarking" consult for IT Services organization, assessing the maturity level of the business and provide improvement recommendations
  • Consulted existing, new and future customers to assess needs and propose solutions.

Senior Software Engineer/Agile Project Management

Confidential, Charleston, SC

Responsibilities:

  • Trained and mentored highly effective Scrum teams on Agile Scrum principles and processes to improve efficiency and reduce production times.
  • Collaborated closely with Product Owner and the Business to understand project requirements and decompose high-level requirements into EPICs.
  • Collaborated with Scrum teams to develop solutions and deliver products on time.
  • Developed and managed project plans based on changing requirements/conditions
  • Performed site evaluations, customer surveys and team audits.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.

Confidential, Houston, TX

Project Manager

Responsibilities:

  • Demonstrated excellent thought leadership to create and maintain positive relationships with senior management, project managers, teams and stakeholders.
  • Authored processes and policies, established measurement plans, and identified and quantified various process improvement opportunities
  • Managed oversight of processes and communicated impending issues, risks, and status to senior management.
  • Authority on technical committees and advisory groups, providing decisions on improvement goals, plans, and project requirements.
  • Facilitated coordination and integration of all software project elements adhering to Confidential best practices via monthly management meetings.

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