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Medical Assistant Resume

Houston, TX

SUMMARY

  • An accomplished and energetic business administrative professional with a strong background supporting the healthcare industry.
  • Highly adept at working in a fast - paced environment with ever-changing priorities and complex duties.
  • Ability to handle multiple critical and time-sensitive tasks simultaneously with a high degree of professionalism and confidentiality.
  • An expert problem-solver who energizes coworkers to accomplish tasks, whether ensuring privacy of documents or improving processes and procedures.
  • Proven ability to influence, negotiate, and build partnerships with all levels of management.

PROFESSIONAL EXPERIENCE

Confidential | Houston, TX

Medical Assistant

Responsibilities:

  • Create and update policies and procedures as necessary; collaborate with management and physicians to ensure clinic is running efficiently.
  • Work closely with hospital personnel to ensure the accuracy/completion of all surgery requirements.
  • Develop and sustain a level of professionalism among staff, vendors, and patients utilizing expert communication and customer service skills.
  • Handle incoming hospital consults/calls, assign them to available physicians, and counsel patients on surgical/post-operative processes.
  • Train and counsel office staff members on various duties and performance issues.

Confidential | Katy, TX

Lead Office Assistant

Responsibilities:

  • Maintained all incoming requests and orders for inpatient/outpatient surgery, endoscopy, blood transfusions, antibiotic therapy, wound care, and heart catheters.
  • Utilized high-level organizational skills to maintain, update, and distribute daily surgical services call schedule.
  • Distributed and updated multiple daily schedules and updates to employees throughout the hospital to ensure fluidity in the operating room.
  • Created monthly spreadsheets calculating surgical statistics and distributed to management team.

Confidential | Houston, TX

Sr. Surgery Scheduler

Responsibilities:

  • Managed daily surgery workflow for both onsite and offsite facilities for a busy multi-physician practice.
  • Dispersed procedure results/operative reports to appropriate physicians.
  • Handled incoming hospital consults/calls and routed to appropriate physicians.
  • Counseled patients and families on surgical/post-operative processes.
  • Created and distributed weekly surgery schedules for all physicians in the practice.

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