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Ocm Senior Consultant Resume

SUMMARY

  • Experience identifying changes to processes, people, and technology. Design and deliver customized solutions to minimize resistance, maximize adoption, and achieve desired results. Change Partner with the Businesses, Project Teams, and PMO.
  • Change Readiness Leadership Engagement Business Impacts
  • Communications Coaching and Reinforcement Process Change
  • Training Strategy and Plans Resistance Management Employee Adoption
  • Organizational Change Management Lead with expertise leading domestic and global change initiatives.
  • Served as the Change Lead on over 20 business and technology transformation projects, including SAP, S/4 HANA, PeopleSoft, Oracle, Salesforce, SuccessFactors, and Workday.
  • Drove Organizational Change Management (OCM) on three full life cycle SAP implementations for eight U.S. and International businesses in 14 months.
  • Served as the Change Manager at a top Fortune corporation supporting 23 global IT projects and leading a team of six OCM Practitioners.
  • Assessed each organization’s change needs and applied best practices. Partnered with key stakeholders to build and maintain positive relationships.
  • Acted as an Advisor to help workstreams identify change impacts.
  • Collaborated with executives and business leaders on design and execution of effective solutions to enable change readiness and engagement.
  • Designed, delivered, and managed OCM Plans and customized solutions, including: Sponsorship Roadmap, Stakeholder Analysis and Engagement, Change Impacts, Readiness Assessments, Communications Plans, Training Strategy and Plans, Coaching and Resistance Management Plans.
  • Assessed change readiness by analyzing feedback.
  • Conducted root cause analysis to diagnose gaps and determine resistance.
  • Created dynamic presentations and shared results. Designed, delivered, and implemented corrective action plans to minimize risk and achieve desired results.
  • Designed Communications solutions to build awareness and engagement with all levels using a variety of effective two - way methods.
  • Provided OCM leadership and guidance to senior leaders, change agents, functional leads, and training teams.
  • Enabled new Ways of Working and change transitions, using Agile.

TECHNICAL SKILLS

  • Microsoft 365
  • MS Office 365
  • Access
  • Excel
  • OneNote
  • Outlook
  • PowerPoint
  • Project
  • Publisher
  • Word. Exchange
  • OneDrive
  • SharePoint
  • Skype
  • Stream
  • Teams
  • Yammer. Visio
  • WebEx
  • Windows 10
  • Cloud
  • Digital
  • Mobile Apps

PROFESSIONAL EXPERIENCE

Confidential

OCM Senior Consultant

Responsibilities:

  • Association of Change Management Professionals, ACMP Texas and North Texas Chapter Member
  • Project Management Institute, PMI National and Dallas Chapter
  • Orchestrating Total Success: A Comprehensive Approach for Managing People, Projects, and Organizational Change
  • Managing Change in Organizations
  • Managing the Human Side: Facilitating Stakeholder Satisfaction, Change Adoption and Organizational Value
  • Change Management Methodology and Tools: Prosci ADKAR, AIM, Deloitte, Ernst and Young, Conner, Kotter, and Being First Change Transformation and Leadership
  • New Ways of Working
  • Agile Software Development, Agile Project Management

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