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Real Estate Agent Resume

Houston, TX

SUMMARY

  • Innovative and effective Project Manager wif extensive leadership experience in directing IT and Business Line specific projects from inception to launch.
  • Extremely adept at identifying and eliminating wasteful and redundant processes.
  • Proficient in evaluating, designing and recommending process improvements at all levels, and highly skilled in identifying key issues, analyzing problems and developing creative solutions essential to product delivery and operating efficiency improvement by using business analysis and project management methodologies.
  • An articulate communicator and collaborator, capable of training and managing cross - functional staff to achieve company goals. US Confidential Confidential Veteran.

CORE COMPETENCIES

  • Business Process Improvement
  • Business Systems Analysis
  • User Acceptance Testing
  • Cost-Benefit Analysis
  • Functional Requirements
  • Business Requirements Matrix
  • Budgeting, Forecasting & Planning
  • Requirement Tracing
  • Scope & Project Definition
  • Advanced Problem Solving
  • Microsoft Office Suite
  • Critical Thinking
  • SQL
  • Technology Architecture Analysis
  • PeopleSoft

PROFESSIONAL EXPERIENCE

Confidential Houston, TX

Real Estate Agent

Responsibilities:

  • Builds relationships wif clients and cultivates those relationships into long-term client opportunities while continuing to identify and promote opportunities
  • Facilitate projects via teh use of Salesforce Customer Relationship Management, HAR Modeling Modules, and Microsoft Office Tools
  • Key facilitator wifin teh organization, acting as a bridge between teh client, stakeholders and assigned team
  • Monitors housing markets and conducts market intelligence and utilizes information obtained to develop comprehensive reports and presentations
  • Responsible for contract negotiations, development of proposals, and implementation and administration of contracts and agreements
  • Analyzes teh opportunity, identifies teh decision makers, researches teh housing market, develops a Comparative Market Analysis and develops solutions to either purchase or sell
  • Executes multiple complex analysis using financial models such as Lease vs. Buy and Economic Value Models
  • Ensures continued compliance wif all regulatory requirements, guidelines, policies and procedures
  • 2019 3rd and 4th Quarter Rising Star Award winner for achieving $1 million in average gross income

Confidential, Houston, TX

Project Manager

Responsibilities:

  • Provided key assistance to IT Support staff, determining inefficiencies and predicting future demands of existing applications, software and hardware systems
  • Assisted wif system testing; Web, interfaces and system generated reports for new and ongoing systems
  • Managed ongoing and annual enrollment process including; updating documentation, testing, and vendor coordination
  • Performed required testing and quality assurance to ensure solutions delivered were defect free and of high quality
  • Identified and implemented improved processes and policies, leading cross-functional teams to analyze operational impacts and opportunities of technology updates
  • Decomposed business and user requirements into complete, concise and consistent functional requirements suitable for use by teh developer
  • Responsible for ensuring dat team members could understand and properly implement teh approved solutions
  • Assessed teh risks, feasibility, opportunities, and business impacts of various solution options
  • Identified daily cost saving through processes efficiencies and revenue leakages, decreasing annual expenses by $450K.
  • Created and implemented a comprehensive employee quality and compensation program by identifying process KPI’s and processing standards
  • Increased internal and external customer satisfaction by streamlining laborious processes and improving process automation

Confidential

HRIS Business Administrator

Responsibilities:

  • Mastered intricacies of process flow wifin each department, identifying inefficiencies and making key recommendations for process improvements
  • Led teams of 6 in defining, developing, and executing test plans, in partnership wif functional and technical project team members
  • Composed standing, scheduled SQL database reports, including monthly/quarterly/daily employee performance monitoring data report and government mandated reports
  • Maintained systems for all Oracle HRIS, PeopleSoft Modules, and SAP Benefits Systems functionality
  • Served as company-wide operating system expert, providing technical support for entire organization
  • Implemented root cause and corrective actions to eliminate hiring constraints and improve new hire quality
  • Reviewed Time Clock processes and implemented changes to improve accuracy and timeliness
  • Reduced employee turnover from 22% to a remarkable 4% by implementing Professional development and creating growth opportunities, eliminating need for additional hiring and expense

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