Onsite Team Lead Resume
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SUMMARY:
- I have 14 years of experience in Information Technology Industry on Mainframe (zOS/390 and Assembler) technology and involvement in all phases of SDLC - Requirements Gathering, Design, Development and Testing.
- Having work experience in 24/7 Support Projects.
- Possess the ability to interact with End-users, Business, Management and Technical Personnel and also I have been working as PM for handling the resource allocation, Billing and Invoice handling.
- Also I did and in JDA Space Planner.
- Analysis of batch jobs and data
- Design Online and batch modules
- Coding and testing of batch and online modules
- Documentation.
- Change management
TECHNICAL SKILLS:
Languages: COBOL, JCL
Middleware: None
Databases: IMS DB,DB2, MS Access, VSAM
Operating systems: zOS/390, Windows, Linux
Testing Tools: None
Development Tools: Power Builder, SCLM, DB2 Developer Client, DB2 stored procedure Builder, INFO MAN and ENDEVOR
MANAGEMENT SKILLS:
- Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development, Testing, Post Install & Support Hand Over.
- Experience in handling the Support Team
- Successfully led complex projects with evolving requirements.
- Effective communication skills and coordination between globally located teams.
- Define Business Process. Identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
- Providing Analytical Support to key business Applications /solutions
- Excellent verbal and written skills, especially with regards to both technical and non-technical audiences
- Ensure proper handshake between Development & Support Team
- Managing reports, analysis and decision-making for a change request.
PROFESSIONAL EXPERIENCE:
Confidential
Onsite Team Lead
Responsibilities:
- Acting as Mainframe(zOS/390 and Assembler) SME to both Development and Support Team
- Handling the offshore team
- Analyzing the job flows and understanding system architecture
- Involving in HLD, DD and estimation Preparation for the enhancement Project.
- Identify and fixing the problems in production to reduce its impact on business
- Enhancing and maintaining Cobol IMSDB and Cobol-DB2 batch programs and stored procedures.
- Providing support for other systems connected to service platform.
- Assisting Cognizant Performance COE team in analyzing and performance testing of critical processes.
- Assisting Support Team in providing short term and long term solution for performance tuning of Reports
- Managing requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.
- Providing Knowledge Transition to Consolidated Support Team
- Assisting support team to make proper decision during complex fire call situations
- Coordinating with resource of different technologies in terms of reviews of deliverables
- Preparing and helping all test script and successful CIT and SIT test.
Confidential
Onsite Team Lead
Responsibilities:
- In Critical Application, I have worked 24/7 support
- Worked as a Mainframe(zOS/390 and Assembler) Tech Lead for the Support Team and Handling the offshore team
- Analyzed the job flows and understanding system architecture
- Involved in HLD, DD and estimation Preparation for the enhancement Project.
- Identify and fixed the problems in production to reduce its impact on business
- Enhanced and maintained Cobol-DB2 batch programs and stored procedures.
- Provided support for other systems connected to service platform.
- Assisted Cognizant Performance COE team in analyzing and performance testing of critical processes.
- Assisted Support Team in providing short term and long term solution for performance tuning of Reports
- Managed requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.
- Provided Knowledge Transition to Consolidated Support Team
- Assisted support team to make proper decision during complex fire call situations
- Coordinated with resource of different technologies in terms of reviews of deliverables
- Prepared and helped all test script and successful CIT and SIT test.
Confidential
Onsite Team Lead
Responsibilities:
- Worked as a Mainframe(OS/390) Tech Lead to managed requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.
- Involved in HLD, DD and estimation Preparation for the enhancement Project. worked in custom detail designs for applications in on-line and batch PCF like Product Control File, Statements, Letters, Embossing, Non-monetaries, monetaries, Collections and SSUPDATE (posting engine)
- Master file update program worked closely with QA on test plans and test scripts to insure quality coding, testing and installation.
- Offshore - Onsite coordination, project metrics and reporting activities.
- Involved in Plan watch while moving the source from Test Region to CAT Region and CAT region to Production Region.
- Worked in World biggest program SSUPDATE helpdesk assisting coders and Client Services.
- Prepared and helped all test script and successful CAT and UAT test.
- Mentored new employees in FDR processes and coding requirements resolved issues.
- Enhanced and maintained Cobol-VSAM programs handling and provide support during install.
Confidential
Onsite Team Lead
Responsibilities:
- In Critical Application, I have worked 24/7 support for Chicago, London and Hong Kong.
- Worked as Mainframe (OS/390) Tech Lead and handling the offshore team during London hours and I have provided the support during Chicago hours.
- Analyzed the job flows and understanding system architecture
- Offshore - Onsite coordination for project metrics and reporting activities.
- Solved the production issues within the minimum time frame.
- Identify and fixed the problems in production to reduce its impact on business
- Enhanced and maintained the Cobol-DB2 batch programs and stored procedures.
- Provided support for other systems connected to GSL.
- Assisted Support Team in providing short term and long term solution for performance tuning.
- Assisted support team to make proper decision during complex fire call situations
- Coordinated with resource of different technologies in terms of reviews of deliverables