SUMMARY:

• IT Project Management (8 years)
• Health Care Reform Implementation (1 year)
• Business/Technical Relationship Management
• Technology Business Case Development
• Contract Negotiation (Software and Technical Services)
• Mortgage and Retail Banking Technology (14 years)
• Mathematics Degree w/ English Minor
• Strategic Planning and Budget Analysis
• IT Resource Management

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, SC

Sr. Project Manager/Project Lead/Program Manager

Responsibilities:

• Projects included teh first implementation of 2010 Health Care Reform provisions including Grandfathering, Dependent to Age 26, Lifetime Limits, Pre - existing Coverages, and Preventive Coverages; teh customers included Group and Individual lines of business; also completed teh 18-month, $1.5M effort to implement a new Workflow Management System for a subsidiary of BCBSSC, which is a Property and Casualty insurance company. In dis role, perform all project management activities in a matrixed project environment utilizing waterfall/PMBOK-based methodology; work independently while keeping management informed, handling deadline pressures, and TEMPeffectively escalating project issues; accountable for teh delivery of projects on time, on budget, and on target; responsibilities include keeping teh project schedule updated throughout teh project life cycle, and managing a change control process to reflect changes in requirements, deliverables, dates, or budget; create project scope and design documents based upon SDLC.

Confidential, Columbia, SC

Senior Vice President, Client Bank Relationship Manager

Responsibilities:

• Responsible for managing all business and technology initiatives and daily operations between teh service provider and teh client bank; served as a point of escalation for issue management; reported periodically any status of major activity between teh executive management team of both companies; worked to resolve conflict between service provider and client bank as issues arise; worked directly with technical management team to monitor major software development initiatives, resolve issues, prioritize work requests, etc.; worked directly with executive management to understand strategic business and technology plans to ensure alignment of projects to business goals; managed communication between technical and non-technical staff to ensure infrastructure standards are enforced; managed contract negotiation between client bank and service provider. Position relocated to Raleigh, NC.

Confidential, Columbia, SC

Vice President, Technology Relationship Manager

Responsibilities:

• Partner with senior management of business units (Insurance, Mortgage, Accounting/Finance, Asset Management, Investments, Human Resources, Security, and Compliance) in teh prioritization of technology needs within teh framework of performance objectives and corporate strategic plan; formulate strategic technology plans for client business units defining objectives, scope, and user requirements while working with internal technology resources to prioritize and schedule project phases to implementation; provide technical leadership and project monitoring to achieve project goals, including budget approval and management of project budget; monitor life cycle of business unit technology and measure TEMPeffectiveness of technology investment relative to strategic plan and performance goals; interface with software vendors to manage contract negotiation, requests for proposals, and other client/vendor relationship issues.

Confidential, Columbia, SC

Associate Vice President, Technology Relationship Manager

Responsibilities:

• Work with business units to implement project management methodology for new business initiatives, develop technology solutions, and prepare technical specifications for IT service providers (client/server and mainframe); serve as a technical liaison between teh business unit and IT to keep projects on track and within budget. Prepare and manage project management documents including statement of work, issue resolution log, resource matrix, change control log, and project status reports. Assist business units and IT with prioritization of projects based on corporate strategic objectives.Project Management Consultant
• Developed training curriculum based on teh corporate Project Management Methodology and trained project managers in both IT and business areas on Project Management Institute's (PMI) methods; tracked and monitored major corporate projects by working with teh project managers and analyzing project documents to provide a comprehensive oversight of project plans, proactive escalation to senior management of issues impeding progress, and performance measurements based on teh approved methodology. Established a project and time tracking database to provide project managers and senior management project reporting, time tracking, cost accounting, and resource management.

Confidential, Florence, SC

Technical Writer

Responsibilities:

• Developed and published technical reference and user manuals for custom accounting applications for teh IBM AS/400 system; designed and published technical newsletter for monthly distribution to client base.

Confidential, Florence, SC

Marketing Representative/Technical Consultant

Responsibilities:

• Marketed IBM PCs to industrial accounts and provided installation and technical support; provided network solutions to small businesses; researched, developed, and marketed package solution for small, specialized, graphic designer businesses.