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Business Systems Analyst Resume

Indianapolis, IN

TECHNICAL SKILLS

  • SQL
  • COBOL
  • EASYTRIEVE
  • JCL
  • IBM DB2
  • Finance Information Systems
  • EXCEL
  • MAINFRAME
  • TABLEAU
  • ORACLE APEX
  • QUICKBOOKS

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis, IN

Business Systems Analyst

Responsibilities:

  • Coordinate the tasks of business product development with Professional Athletes financial and digital marketing portfolios
  • Work closely with business clients to analyze & understand Business requirements; gathered User
  • Functional and Non - Functional requirements, Design and Revise Business Requirement documents (BRD)
  • Functional Specification design documents (FSD) and Functional Requirement Documents (FRD)
  • Consult and manage business partners to understand business objectives and operating budget
  • Design and update Excel spreadsheets to track business metrics and reporting
  • Develop and maintain Tableau dashboards to enhance visualizations for stakeholders
  • Evaluate business research, market conditions and competitor data
  • Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing
  • Conduct user interviews to understand and document collaboration results, SharePoint maintenance
  • Created Databases and modified SQL queries and subqueries using oracle cloud products
  • In depth knowledge of data analytics, communication technologies, and Ad-Hoc based reporting

Confidential, Denver, CO

Application Programmer Analyst

Responsibilities:

  • IT Project Lead on business-critical projects and supervised 9 project managers, participated in projects in various roles: Junior Cobol Developer and Business system analyst
  • Designed, Coded and Tested changes to batch and online COBOL and CICS programs utilizing VSAM and DB2
  • Wrote test plans for each Agile SDLC
  • Provided design and Architecture layouts with unit testing for 12 projects; supported implementation on weekend releases
  • Created new programs to increase business efficiency by 20% for FATCA Tax projects
  • Used SPS (Schedules Processing System) report generator and SQL to manipulate and sort data,
  • Solved complex issues that resulted in the company being more efficient and reducing cost by $5k, In-depth knowledge of IBM mainframe and financial services

Confidential, Greensboro, NC

Technical Support Help Desk

Responsibilities:

  • Provided technical support to administrative staff and university students.
  • Diagnosed and repaired issues remotely with Citrix products.
  • Manage administration rights with Active Directory, TCP/IP networking setups, software and hardware installations via ticketing system.
  • Published instruction manual for end users to solve less complex problems on their own.

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