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Sr. Business Analyst Resume

Atlanta, GA


  • 7 years of consistent experience in IT and a seasoned Business analyst with an added advantage of development background
  • Hands - on experience across a range of logistics functions including: production planning, inventory management, customer service, forecasting, transportation and distribution with a diverse group of companies, products, and services.
  • Well-developed business and supply chain understanding attained through diverse assignments in logistics, sales, and business analysis at both staff and manufacturing locations.
  • Ability to gather and document Business Requirements, experienced in writing Use Cases. Proficiency in SDLC life cycle, understands the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes
  • Requirement gathering through interviews, workshops, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures
  • Effectively interacted with customers, end-users, and technical support, ensuring proper configuration and installation of L2 / L3 MPLS VPN Solutions to Banking, Airline, Telecom, Pharmaceutical, Consulting and Large enterprise organisations not including projects such as building Point of presence for service providers.
  • Experienced in gathering and documenting test Scenarios and ability to train users to translate technical requirements and translate them to a business audience
  • Worked in a software development IT shop, created quality documentations such as Requirements Documents, Design Document, and Test Plan and User Acceptance Test Plans. Self starter with excellent time management skills
  • Strived to understand not just the technical needs of the client but also gained an understanding of the businesses
  • VPN Network Coordinating for Co-Working Multivendor ( Confidential ) & Making Concepts & Tools Knowledge Base
  • Perform complex level configuration on VPN and Broadband switching platform.
  • Pre and post sales support of Voice, Packet and ATM cell based MPLS VPN, Frame Relay, ATM, Managed Router, IPSec VPN and IT Security products,
  • Writing Use cases and producing Use Case Model, Analysis model, Behavior diagrams (Sequence diagrams, Collaboration diagrams) and Class diagrams based on UML Methodology & Business process flow diagrams using Visio
  • Using Rational Unified Process (RUP), Rational Rose, Requisite Pro, Software Development Life Cycle (SDLC) processes and methodologies
  • Writing & documenting Business Plan, Requirements Document, Functional Specification Document, and Test Case
  • Defining Test Cases, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing (UAT)
  • Interacted with client regarding project status and feedback on UAT anddiscussed the information with the development team.
  • Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall
  • Experience in performing end-to-end User Acceptance Testing (UAT).
  • Hands on experience with all phases of Software Development Life Cycle (SDLC)
  • Knowledge transfers to the design, development and testing teams.
  • Extensive experience in implementing QA Methodologies, Test Procedures, Test Plans, Test Cases, Scenarios and Test Deliverables.
  • Preparing Sample and Test Data.
  • Using project management tools like MS-Project for status reporting and planning.
  • Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments
  • Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies
  • Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.


Project Methodologies: Rational Unified Process (RUP), Waterfall

Business Modeling Tools: Rational Rose, MS Visio, Clear Case, Serena PVCS

Requirement Management Tools: Rational Requisite Pro

Defect Tracking Tools: Rational Clear Quest, Quick Test Professional, Quality Center

RDBMS: Oracle, SQL Server, IBM DB2Language Visual Basic, Java, Python, XML

Business Applications: Ms Access, Excel, Word, Outlook, PowerPoint, Visio and SharePoint

Version Control Systems: Rational Clear Case

Operating System: Windows, UNIX/Linux


Confidential, Atlanta, GA

Sr. Business Analyst

Essential Responsibilities:

  • Assumed project lead role in Point of Sale (POS) credit system conversion after unexpected staffing changes. Conversion involved moving from an outdated legacy system to a new system which contained multiple redundant layers of service to ensure maximum uptime.
  • Provided support to POS group staff, as well as other corporate & park level personnel on all POS systems throughout the enterprise.
  • Implemented a successful supply chain management process within the POS group.
  • Created version control documents for history tracking purposes in order to notify current or future requirement users of the work status, promoting a good working environment and at the same time avoiding having conflicting information
  • Tracked documents through various stages of lifecycle
  • Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design
  • Acquired strong visual modeling and business process modeling skills by frequently attending on-site training
  • Followed up with reviewers, and approvers to promote document flow through the system
  • Interacted with co-workers to decide the best means to generate the various status reports for the project supervisor and manager on a regular basis to convey improvement
  • Wrote test cases in Test Director and in Quality Center, derived from the Design documents and generated a Traceability Matrix for testing purposes
  • Provided assistance in other concurrent projects, especially in Regression Testing, in order for the team to gain time, before the clients could proceed to the system’s User Acceptance Testing (UAT)
  • Effectively logged and managed defects found during project system testing, and successfully interacted with the offshore development team to provide input for system fixes.

Environment: Requisite Pro, Rational Rose, SQL, UNIX, Microsoft Visio, MS Access.

Confidential, New Albany, OH

Business Analyst

Essential Responsibilities:

  • Involved in business analysis, requirement gathering, conducting requirement review meetings, addressing budget issues, creating functional requirement documents and creating test plans according to the business requirements.
  • Responsible for procurement and demand forecasting effort
  • Deployed the Demand Forecasting, Allocation and Replenishment Modules.
  • Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
  • Facilitated capture, documentation, and acceptance of business requirements across the business.
  • Translated business requirements into functional specifications presented and facilitated implementation with IT.
  • Identified and communicated points of conflict to the appropriate parties; proposed and outlined action plans for resolution.
  • Assessed feasibility and compatibility of proposed new systems and vendors as required.
  • Identified, gathered and documented the requirements for different releases and their dependencies to the previous projects in order to enable a smooth project flow.
  • Extensively Documented and created process flows and use cases for various scenarios involving shipping, transaction, transfer of goods etc.
  • Wrote full functional and technical specifications and communicated requirements to development teams.
  • Conducted regular business review meetings with other parties like Finance, Transportation and Retail.
  • Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
  • Other activities included development of project plan and timeline, project status reporting, and managing project scope, issues and risks on an ongoing basis.
  • Coordinated affects on the supply chain through effective collaborative communication.
  • Developed 10 new alternate vendors and achieved reduction in procurement cost by 10% through new or alternate sourcing.

Environment: Requisite Pro, Rational Rose, FACETS, SQL, UNIX, Java, File-Aid, Clear Case, Clear Quest, Microsoft Visio, MS Access.

Confidential, Portland, OR

Business Analyst

Essential Responsibilities:

  • Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
  • The project focused on Exceed suite of products and involved tracking of warehouse inventory in multiple locations.
  • Conducted business analysis, acted as a liaison between project manager, business users, & IT team, and used MS Office for the documentation.
  • Worked with the SME’s (Financial Analysts, Risk Managers, and Project Managers) to define business critical needs and analyze the possible technical solutions.
  • Interacted with database developers for formulating the ER diagrams and data flow diagrams.
  • Prepared Use cases and Activity flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO.
  • Facilitated Joint Application Development sessions and facilitated stakeholder meetings to identify business process and requirements exhaustive management of project requirements using Calibers.
  • Core responsibility involved complete manually testing of the User Acceptance Test (UAT).
  • Use Cases and other Process Flow Models were designed using Visio and Rational Rose.
  • Conducted Joint Requirements Planning (JRP) sessions as a facilitator to gather requirements from the business area and to discuss different critical success factors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis, Cost Benefit Analysis & etc.
  • Developed and managed project plans, schedules, issues log created and business-technical conflicts.
  • Designed and created prototypes of reporting tools for data validation and verification initiatives using macros in Ms Excel.
  • Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
  • Followed the UML based methods using Microsoft Visio to create Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams

Environment: MS Office, Microsoft SharePoint, MS Visio, PP & R (Project Process and Requirements), Gap Analysis, UML.

Confidential, Pittsburgh, PA

Business System Analyst

Essential Responsibilities:

  • Involved in business analysis and project management, coordinating between the team members, addressing budget issues and creating test plans according to the business requirements.
  • Responsible for procurement and demand forecasting effort
  • Deployed the Demand Forecasting, Allocation and Replenishment Modules.
  • Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
  • Defined and documented the vision and scope of the project.
  • Gathered requirements, developed Process Model and detailed Business Policies.
  • Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
  • Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
  • Followed the RUP methodology for the entire SDLC.
  • Involved in writing and implementation of the test plan, and various test cases for UAT.
  • Initiated, proposed and implemented critical analytical and technical turnkey solutions extensively increasing the quantitative and qualitative value of the application.
  • Involved in project planning, coordination and implemented QA methodology.
  • Provided overall project management to multiple projects successfully completing them on-schedule and on-budget.
  • Prepared the Business Workflow using MS-Visio with input, output, and Pre and Post conditions.
  • Enhanced test cases and scripts by adding the required functionality as per the new business requirements.
  • Defect Tracking and Bug reporting was performed using Quality Center.
  • Performed manual testing on different modules of the application. Worked with Data Sheet to facilitate the automation testing.
  • Verified that the data outputs and transformations between systems remain true and not compromised as systems are bundled together.
  • Participated in various meetings and discussed Enhancement and Modification Request issues.
  • Attended weekly meeting to discuss progress and modification to test plans due to change in business requirements.

Environments: Project Life Cycle (PLC), RUP, SQL, UNIX, MS Visio, MS Project, Quality Center

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