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Technical Specialist Resume

PROFESSIONAL SUMMARY

  • 7+ years of IT experience with extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and good Exposure in Finance, Banking & Insurance Domains.
  • Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and incorporation of user feedback to plan enhancement in the Application system.
  • Involved in Customizing CPM flows as per customer process change requirements.
  • Design and Implementation of transaction search portal, for Payments for both lines of business.
  • Created data models for the flows, sections Harness
  • Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance Analysis and Preflight tool to check application Guardrails Compliance.
  • Experience in PEGA Rules Process Commander(PRPC) V5.1, V5.5, V6.2SP2 and 7.1, 7.2 and Java, XML, MS - SQL.
  • Configured and managed Flows, Harnesses, Assignments, Data properties.
  • Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
  • Designed PRPC flows, Assignment, utilities, Decision, Spin-off and Split- Join shapes.
  • Well-versed in PRPC flows, interpretation of all Flow Shapes.
  • Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
  • Thoroughly worked on reporting wizard, design patterns list view, summary view, activities, Obi-Validation.
  • Experience in developing applications using Service Oriented Architecture (SOA) such as Web
  • Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
  • Strong Knowledge on designing PRPC flows, Assignment, utilities, Decision, Spin-off and Split- Join shapes
  • Proficient with Integration Services, Agents, SMA, Administration and custom Java.
  • Excellent Knowledge of developing Rich UI, Screen layout using Harness, Sections, JSP, CSS and HTML
  • Extensive familiarity with UML (Use case Diagrams, Activity Diagrams, Sequence Diagrams and Class diagrams).
  • Hands on experience with J2EE Architecture, EJB, Web Services, JMS, WSDL and SOAP.
  • Experience in interacting with business users to accurately understand their business area and their requirements. Skilled at working with business users to co-design solutions. Skilled at communicating solution options to business users and help facilitate decisions.
  • Good team Player and worked 24/7 support

TECHNICAL SKILLS

Languages: Java, C, C++, python

Web Technologies: EJB, JSP, J2EE, SOAP, Servlets, HTML,CSS, JavaScript, XML, XSL, XSLT, Struts, Hibernate, Spring

BPM: PegaPRPC 7.2/7.1/6.2 SP2/6.1/5.5/5.4(BPM, BRE), Product Configuration Framework(PCF), Smart Dispute Framework(SDF), Customer Process Management Framework(CPM), Decision Management-Next Best Action

RDBMS/Database: Oracle, MS-SQL Server, DB/2, Sybase, MySQL

Operating Systems: Windows XP/2003/2000/NT, UNIX, Linux

PROFESSIONAL EXPERIENCE

Confidential

Technical Specialist

Responsibilities:

  • Review business requirement documents and analyze the business requirements.
  • Work on Various PRPC rules such as Flows, User Interface, Activities, Data Pages, Security Features etc.
  • Work on Declarative rules, Decision rules, Reports and Agents.
  • Work on Integration Rules Such as SOAP, HTTP, JMS etc...
  • Interact with users and clients to understand the requirement/issues.
  • Participate in project meeting with client to discuss on project implementation progress.
  • Prepare Unit Test Cases and Technical Design documents.
  • Monitor for defects and fix them ASAP.
  • Worked on implementing PEGA Decisioning and Next Best Action

Confidential

Senior Pega Developer

Responsibilities:

  • Analyzingand understanding thespecifications provided by theBusiness analyst.
  • Involved in analyzing the root cause and debugging the issues to fix the defects.
  • Created High Level Class structure, Workflows and Rule sets inPegaPRPC using Out of Boxrules to meet the high level business requirements during DCO sessions.
  • Created the business processflows and flow actions in PRPC as per the specifications delivered by the BA.
  • Implementation of Decision tables, Decision Map-Values and Declarative expressions to meet the business requirement.
  • Defining Harness and section rules as a part of UI implementation.
  • Created properties and data models for the classes.
  • Created Report Definitions for reporting purposes.
  • Involved in PRPC upgrade to 7.1 by following thePegaupgrade checklist.
  • Converting free form layouts, smart layouts to dynamic layouts for more responsiveness across multiple platforms.
  • Replaced Connect-SQL’s with Report Definitions.
  • Creation of rules for Validation and integration to integrate with our external system and fetch data.
  • Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
  • Involved in debugging application usingPegaTracer tool, performance testing using PAL tool
  • Performed Code Review and providedthe suggestions for the changes as perPegabest practices considering reusability and performance.

Confidential

Senior Pega Developer

Responsibilities:

  • Worked for AIG for Iberia, Germany, and South Africa Countries.
  • Single resource to handle end to end correspondence in all the above countries which is implemented using services.
  • Communicating to services teams in different locations on daily basis
  • Creation of HTML user interface using Rule-Html-Harness, Rule-Html-Section.
  • Involved in Performing Usability tasks of One Claim application
  • Creation of Decision Rules and declarative rules.
  • Ensuring to fix ERA warnings.
  • Performing Unit Testing and updating status in the daily calls.
  • Managing the calls from the client’s and understanding the requirements as well.
  • Created Activities and Controls, Fragments, Sections, Flow Actions for the work processing.
  • Understanding existing functional requirements and analyzing technical design.
  • Unit Test Case preparation and Unit Test Case Execution,
  • Working on QA defects assigned and updating the status.
  • Preparing High level and Low level technical design documents.
  • Communicating with the Existing team to understand the business implementation in order to ensure usability.
  • Ensuring to check in all the rules of entire application before rule set version moves on daily basis.

Confidential

Pega Developer

Responsibilities:

  • Prepared Project Approach Document based on designed documents Extensively involved in updating and deploying different Ruleset Versions as required by the organization
  • Created Class structure inPegaPRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences
  • Extensively worked on the User Interfacedevelopmentby creatingcustomizedportals to non-technical users with theBulletin Boardsshowing the changes made to the scripts dynamically.
  • Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, RDB List, Creation of Work Objects, assigned to Operators.
  • Implemented thePegaInbuilt Ruleset Versioning feature to maintain the Script Changes.
  • Developed different services to support Service Oriented Architecture (SOA)
  • Involved in the SOAP service for the service Request and WSDL deployment.
  • Involved in making changes and adding new parameters to the already existing Functions.
  • Implemented Agile/Scrum Methodology. Implementation of Decision tables, Decision Maps and Declarative expressions forvalidations. Validationsare implemented using JavaScript.
  • Extensively worked on writing activities for Validations and Error Handling.
  • Involved in conducting Unit testing, Regression testing, Integration testing, System testing Performance testing and End-to-End testing

Confidential

Pega Developer

Responsibilities:

  • Creation of HTML user interface using Rule-Html-Harness, Rule-Html-Section.
  • Created Activities and Controls, Fragments, Sections, Flow Actions for the work processing
  • Created Html properties in data model for customization
  • Having Good Hands on in Reports creations like list view, Report Definition, Summary Views
  • Working on Localization of the Application.
  • Working on PCF frame work and coordinating with services team to get the required data.
  • Giving KT on PCF frame work to team members.
  • Implemented work flows part of day to day business operations.
  • Doing code clean up and implementing code review comments.
  • Performing Unit Testing and updating status in the daily calls with onsite Business Architect.
  • Managing the calls from the client’s and understanding the requirements as well.
  • Understanding functional requirements and High level design documents.
  • Unit Test Case preparation and Unit Test Case Execution.
  • Conducting Knowledge Transfer sessions to new joiners into the team.
  • Communicating with Admin team to ensure fastness of PRPC server.
  • Distributing the requirements among the team and consolidating the status.
  • Maintaining query trackers and MOM trackers of the team.
  • Ensuring to check in all the rules of entire application before Code moves.
  • Working on defects assigned and updating the status with comments in QC.
  • As part of PPA activities conducting fun events, Team meets and team outings, using team budget accordingly.

Confidential

Pega Intern

Responsibilities:

  • Interacted with Business users to understand the client’s requirement.
  • Designed Business Rules to implement the logic.
  • Creation of stages, steps and flows.
  • Created Access groups, workgroups, workbaskets and operator IDs.
  • Created of Activities and Step for implementing core business logic.
  • Created and maintained Rules, Rule Sets and versions.
  • Defined Harness, Sections rules and Paragraph rules for GUI features.
  • Created and implemented Declarative Expressions for a value change on properties.
  • Implemented Decision tables, Decision trees, Decision Maps.
  • Designed portals, Gadgets depending on the Client’s requirement.
  • Involved in creation of validation rules to implement business logic validation.
  • Created Reports (List view and Summer View).
  • Integration with External systems by using SOAP/REST/Rule-Connect-SQL Services and Connectors.
  • Created product rule for Deploying in to higher environment.

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