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Business Support Analyst Resume

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EXPERIENCE SUMMARY

  • 7+ years of experience in Software Testing on Manual and Automation.
  • Worked as Consultant at Cognizant.
  • Worked as senior software engineer at Confidential .
  • Extensive experience in Retail, Telecom and Health care domain knowledge.
  • Possesses excellent skills in Bug Tracking and Reporting using Bugzilla tool & JIRA.
  • Extensive experience in Preparing the Requirement document & Wireframes and worked as Business Support Analyst
  • Experience in working with participating business teams to understand the requirements.
  • Primary job profile as Senior Software Test Engineer throughout career by running performs Designing Test Scenarios, Test Cases, Manual Testing (GUI, Regression and Functionality) and Load Testing with Load Runner.
  • Extensive experience working with project teams throughout the SDLC phases of the project and Testing Methodology.
  • Having Knowledge on SQL Skills in Oracle.
  • Excellent communication skills, interpersonal skills, self - motivated, quick learner, team player/leading skills.
  • Having knowledge on QTP and load runner using automated testing tool.
  • Having knowledge on Banking Domain

TECHNICAL SKILLS

Automation Tools: Selenium

Language: JAVA

Test case Management Tool: Testopia

Bug tracking tool: Bugzilla 3.0,Admintrack,JIRA,QC

Database: Oracle 9i, 10G

Web Tools and Technologies: HTML4.0

Operating Systems: Windows XP, MS-DOS and UNIX

ATG Tools: ACC, BCC and CSC

Wireframe Tool: Fire shot

PROFESSIONAL EXPERIENCE:

Confidential

Business support Analyst

Responsibilities

  • Involved in Requirement Analysis discussions
  • Worked on preparing the Use case document
  • Working on preparing the Wireframes

Confidential

Consultant

Responsibilities

  • Involved in Requirement Analysis discussions
  • Worked on preparing the sample TestcaseDesigndocument
  • Working on Test Scenarios
  • Worked on preparing the Test Estimate

Technology ATG10.0.1, Java, JSP, Jboss4.0.5, Oracle10g

Confidential

Senior Software Test Engineer

Responsibilities

  • Involved in Preparing the Confidential Wireframes and validation Document
  • Involved in Test Plan & Test Strategy document Preparation.
  • Sanity test cases are tested through Selenium tool
  • Tested on My account, Shopping and checkout flow, Endeca module.
  • Tested on Content Administration (BCC CA) and CSC.
  • Performing Ad-hoc, GUI and positive/negative testing
  • Coordinated with Development Team for giving details to fix the bugs.
  • Analyze and Report the test results to TL on a regular basis.
  • Reviewed the test Case Written by the Team Members.
  • Involved in Week status report.
  • Involved in Functional and Regression testing, Integration testing like Order Submission, Order Status Update,Catalog Extract
  • Reports the bugs using Bugzilla tool.
  • Test cases are written in Testopia tool.
  • Tested Mobile Application by using Android Simulator.

Technology ATG B2Commerce

Confidential

Senior Software Test Engineer

Responsibilities

  • Participating in business requirement sessions and If any issues on requirements and will update into Issue Log, will send out to client.
  • Preparation of Test case documents using RTM.
  • Involved in Test Plan & Test Strategy document Preparation.
  • Involved in Preparation of Test Data as Business Analyst in Revoffshore.
  • Sanity test cases are tested through Selenium tool (Selenium RC).
  • Tested on My account, Shopping and checkout Flow module.
  • Tested on Content Administration and CSC.
  • Performing Ad-hoc, GUI and positive/negative testing
  • Coordinated with Development Team for giving details to fix the bugs.
  • Analyze and Report the test results to TL on a regular basis.
  • Reviewed the test Case Written by the Team Members.
  • Involved in Week status report.
  • Involved in Functional and Regression testing.
  • Reports the bugs using Bugzilla tool.
  • Test cases are written in Testopia tool.
  • Participated Client Bug triage Call.

Technology ATG 9.1, Business Control Centre (Content Administration), ATG CSC 9.1, JBoss 4.2 EAP and Oracle 10g on Red Hat Linux.

Confidential

Senior Software Test Engineer

Responsibilities

  • Participating in Business requirement analysis and worked on Functional Design Specification documents.
  • Preparation of Test case documents using requirement documents.
  • Involved in Test Plan & Test Strategy document Preparation.
  • Tested on Applicant, Manager and Admin Flow module.
  • Coordinated with Development Team for giving details to fix the bugs.
  • Analyze and Report the test results to TL on a regular basis.
  • Involved in Week status report.
  • Involved in Functional and Regression testing.
  • Reports the bugs using Bugzilla tool.
  • Test cases are written in Testopia tool.

Environment ROR platform

Confidential

Senior Software Test Engineer

Responsibilities

  • Participating in business requirement sessions and If any issues on requirements and will update into Issue Log, will send out to client.
  • Preparation of Test case documents using requirement documents.
  • Sanity test cases are tested through Selenium tool (Selenium ).
  • Involved in Order Submission & Order Status Integration Testing
  • Tested on Profile, Shopping, Cart and Checkout module.
  • Tested on order fulfilment module.
  • Performing Ad-hoc, GUI and positive/negative testing.
  • Coordinated with Development Team for giving details to fix the bugs.
  • Analyze and Report the test results to TL on a regular basis.
  • Reviewed the test Case Written by the Team Members.
  • Involved in Week status report.
  • Involved in Functional and Regression testing.
  • Reports the bugs using Bugzilla tool.
  • Test cases are written in Testopia tool.
  • Participated Client Bug triage Call.

Environment ATG B2Commerce, Business Control Centre (Content Administration), JBoss 4.0.5 and Oracle 10g on Red Hat Linux.

Confidential

Software Engineer

Responsibilities

  • Preparation of Test case documents using requirement documents.
  • Tested on Profile module.
  • Coordinated with Development Team for giving details to fix the bugs.
  • Reviewed the test Case Written by the Team Members.
  • Involved in Functional and Regression testing.
  • Reports the bugs using Bugzilla tool

Technology ATG B2Commerce, JBoss 4.0.5and Oracle 10g.

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