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Senior Professional Services Consultant Resume

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CAREER SUMMARY:

  • Professional Services Consultant
  • Increasing Bottom - line Profitability Through Document and Business Process Management
  • Accomplished consultant with a proven ability to develop and implement document management and business processing projects.
  • Have been involved in and led key initiatives that reduced operating costs by 50 percent while increasing productivity in some of the most complex financial companies and health care industry.
  • Recognized as an expert in applying financial document classification and extraction concepts to mailroom processes.
  • Respected leader, able to build and manage highly motivated development teams focused on implementing the best project for the end user.
  • Able to keep up to date on new development platforms and environments through continuing professional development.

AREAS OF EXPERTISE:

  • Analysis of Mailroom Business Processes
  • Technical Design and Development
  • Proficient is the development languages of Visual Basic .NET and C#
  • Proficient in the Confidential suite of products from Capture to advance Capture transformation.

COMPUTER SKILLS:

Operating Systems: Microsoft Windows - All Current

Programming Languages: Microsoft Visual Basic 6/.Net (2003 - 2015), Microsoft Visual C++, C# (2015), Microsoft ASP,ASP.NET (2.0 - 4.6)

Databases: Microsoft SQL 6.5 to 2012, Microsoft Access 4/5/2000

Document imaging Products: FileNet Panagon IDM, P8, Confidential Products, Capture 3.x to 10.2, Transformation Modules 3.x to 6.1, Capture Network Server, KPSG Auto Import, Import Connector 2.3 to 2.5, Total Agility 7.3, KAPOW 10.1, Module and Panel Development

CAREER - RELATED EXPERIENCE:

Confidential

Senior Professional Services Consultant

Responsibilities:

  • Configure and Implement all the Confidential Product Lines.
  • Develop custom scripts and applications to allow the Confidential products to fit with customers’ current business process flows.
  • Developed and managed Confidential Transformation Modules projects for a large banking system.
  • Designed and develop a KTM project to classify and extract data from over 300 different document types.
  • Designed and develop and implement KTM projects for new lines of business that needed to be rolled into a Common Capture system.
  • Work with IBM implementing a Confidential solution for their Global business unit.
  • Developed and managed a Confidential Transformation Modules implementation for a large manufacturing company.
  • Worked with the accounting department to process invoices through Confidential Capture and KTM. Basic classification and extraction project.

Confidential

Senior Professional Services Consultant

Responsibilities:

  • Configure and Implement all the Confidential Product Lines.
  • Develop custom scripts and applications to allow the Confidential products to fit with customers’ current business process flows.
  • Developed and managed a Confidential Transformation Modules implementation for a large banking system.
  • Developed and managed a Confidential Transformation Modules implementation for a healthcare system registrar.

Confidential

Professional Services Consultant

Responsibilities:

  • Configure and Implement all the Confidential Product Lines.
  • Develop custom scripts and applications to allow the Confidential products to fit with customers’ current business process flows.

Confidential

Consultant

Responsibilities:

  • Create and deploy custom applications for customers.
  • Installing and Support existing customers on FileNet eForms products.
  • Install and support customers on Confidential Ascent Capture

Confidential

Software Engineer

Responsibilities:

  • Create and deploy custom applications for customers.
  • Install and support customers on Confidential Ascent Capture.
  • Install and support customers on FileNet Imaging Products.
  • Managed projects, from small single person projects through large group projects, through entire project life cycles.
  • Created an application that allowed the customer to create dynamic insurance cards and save them to the printer in PCL code and then execute that PCL code to print out the insurance card with the insured name and other information on the actual card to ship out.
  • Created custom release scripts that allow Confidential customers to scan and commit documents in to the FileNet Imaging Products.
  • Worked on a consulting project for FileNet at an insurance company in Portland, OR.
  • Worked on several thick client applications that consisted of scanning, indexing and faxing documents in and out of the FileNet system.
  • Assisted Sales as a technical reference.
  • Created demos and answered technical questions from perspective customers.

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