Business Systems Analyst Resume

SUMMARY:

Over 10 years of successfully working in various roles of the SDLC process. A strategic thinker with the ability to both manage projects and the technical skills to be hands - on.
I have a successful track record of successfully completely high visibility projects at different level of the project life cycle.
Successfully launched Philips Arena’s primary asset management system.
Served as the technical expert and main point of contact for over 200 users.
Main point of contact for testing efforts related to financial assets Stellent Imaging, Kofax and Concur expense
Successfully tested 100s of implementations with NO show stoppers or major defects
Completed 24 months required classes in 15 months to receive bachelor’s degree

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential

Responsibilities:

Responding to customer request, meeting SLA
Analyzing system failures based on business requirements
Documenting resolution / updating business requirements
Sending company email notification regarding application updates
Coordinating with relevant system administrators to support system integration
Monitoring application performance using HP BAC.
Determine root cause analysis on reoccurring incidents and provide solutions to management
Participate in post mortems of critical issues and facilitate permanent solution
Collaborate with implementation team to introduce new releases or products.

Quality Assurance Analyst

Confidential

Responsibilities:

Testing system integration, end-to-end, regression, smoke, functional, and (UAT)
Manual and automated testing,QAmethodologies, Risk management, Change and Version management, Requirement and Release management
Reviewing metrics in multiple Quality Assurance methodologies: Waterfall, Agile
Participating in all phases of the SDLC from analysis, design, and development through testing
Writing System Test Plans, defining Test Scenarios and Test Cases, developing Test Scripts based on requirements
Automating manual scripts by using Automation tools such as Quick Test Pro (QTP)
Using Mercury Quality Center for test management and QC for bug reporting
Performing different types of testing such as Functional, Integration, Regression, Smoke testing, etc.
Reviewing of Business Requirement Analysis, and System Specifications Analysis
Writing positive and negative Scenarios and Test Cases for System & Web testing
Testing Commercial Websites and business applications
Querying and data manipulation using SQL and involved in back-end testing as well as front-end testing.
Testing effort with businessanalysts, developers, technical support

Application Administrator

Confidential

Responsibilities: