PROFILE:

• Versatile background in project management, business/systems analysis, Adobe CQ5 and Confidential
• Advanced degrees - in Computer Information Systems, Financial Accounting, and Financial Management
• Fifteen plus years of experience in managing software and Web development projects
• Extensive experience in supporting and managing software solutions for State, healthcare, Confidential and financial institutions using JAVA and .Net, platform.
• Also designed and managed the development of Web based applications using Web 2.0 technologies.
• Implemented Adobe AEM/CQ5 for multiple clients - Managed and supported redesigning and development of complex member/subscription based web portal. Actively participate and project managed various phases of CQ5 implementation from inception to post production support. Led multiple WCMS RF process and evaluated best top ten WCMS solutions.
• Consultant on more than a dozen enterprise level Confidential projects - Written business cases, prepared feasibility reports, produced formal requirements documents that became input to high level design.
• Many years of experience with Agile, RUP and other phased development methodologies. Ten plus years of experience in managing Confidential and Web development projects.
• Expertise in analyzing and integrating applications through all phases of project - A long history of success in building and integrating complex n-tier and web based applications. Comprehensive understanding and work experience in many areas of software development.
• Project management experience utilizing Agile, SCRUM, RUP and PMBOK methodologies - Experience in managing large technical development teams, project sizing, budgeting, progress tracking, SCRUM and reporting, relationship management with client’s outsourcers and developers.
• Business analysis - Ability to gather business and technical requirements from both formal and informal sessions. Experience in Business Process Modeling (BPM), writing, user stories, Use Case modeling and prototyping. Expertise in documenting and analyzing stakeholder requirements utilizing Rational Team Concert, Rational tool Requisite Pro and Telelogic DOORS.
• Ability to scope and design the system solutions, including the necessary software, network and hardware architectures required for a successful implementation. System upgrades, etc. Created form Business Requirement and system design documents, maintained traceability matrix, and conducted User Acceptance Tests.
• In-Depth knowledge of SaaS Customer Lifecycle Management & On Demand Billing Systems - such as Aria Systems, Z-Billing by Zuora, IP Applications, eVapt and OpSource/LeCayla Billing System.
• Established and managed two offshore software development companies - Expertise in setting up and managing offshore development centers. Highly skilled in managing offshore development team.

TECHNICAL SKILLS:

Skills includes: AEM/CQ, Adobe Analytics, Target, Search and Promote, SiteSpect. Software development methodologies including; Agile, SCRUM, Rational Unified Process (RUP), PMBOK, SDLC, UML, software requirement management tools, Rational Team Concert (RTC), Rational Requisite Pro and DOORS 7. Documented APIs and provided API support to third party developers.

EXPERIENCE:

CQ Solution Architect and Functional Lead

Confidential, Santa Clara, CA

Responsibilities:

• Planned, scoped and managed installation of CQ5/Lynx based Development, QA, UAT and production environments in EC2 Amazon Cloud
• Redesigned old Website to take full advantage of Adobe CQ5 CMS and Zuora billing Systems
• Documented requirements, designed solutions and tested highly customized CQ5 components, page templates and workflows
• Designed checkout pages for selling online subscriptions
• Participated in Omniture Site Catalyst configuration, and tracked data
• Integrated frontend with Zuora Billing System, Exact Target, and Google one click
• Planned AB Testing - development and settings underway
• Actively participated in designing and the management of overall implementation of Continuous Integration using various components like Rational Team Concert (RTC), Maven and Eclipse.
• Managing and tracking requirements and defects in Rational Team Concert
• Closely collaborated and influenced product manager in shaping the newly designed subscription based Web portal
• Built a team of highly experienced and efficient CQ5 developers for total in-house CQ5 development. The team consists of both onshore and offshore CQ5 developers and other key resources
• Managing several CQ5 instances (Dev, QA, UAT, Staging and Prod) on Amazon EC2 Cloud
• Upgraded CQ 5.4 to 5.5 for overall improved efficiency
• Implemented SCRUM development methodology while managing requirements and development in Rational Team Concert (RTC)

CQ Administrator/ Sr. Business Systems Analyst

Confidential, Rancho Cordova, CA

Responsibilities:

• Interfaced with all levels of management, IT, software developers and general business users
• Actively participated in the redesigning and re-launching of HNFS Web portals on Adobe CQ5 (5.3) based solution
• Created site redesign requirement document that served as an input for CQ5 Consultants
• Designed template mockups, content life cycle workflows, wireframes and the overall website node structure/sitemap.
• Closely worked with CQ5 Architects and site development consultants and developers
• Created CQ5 based Forms, managed contents, and author users. Also, carried out day to day site administration work
• Managed CQ5 developers and QA staff while continuously developing and enhancing web applications.
• Supported and participated in the development of Company’s new website for mobile phones and other hand held device, such as Tablet pc
• Created detailed integration design documents, that provided system design solution based on multiple vendors supported API’s and Web services
• Documented requirements for user account privacy settings, user identity verification using DEERS - DoD systems, user account preference settings and Single Sign On (SSO)
• On day to day basis I acted as a primary CQ5 Administrator, responsible for managing www.HNFS.com digital assets, Web content and the Author users (Content Contributors)
• Provide website Metrics to higher management and monitor Website activities through Omniture SiteCatalyst
• Actively participated in the upgrade activities of CQ5 from 5.3 to 5.4
• Documented user requirements and technical design for a complex web based Events and Briefings Management System.
• Also, provide technical support during development, UAT and deployment

Sr. Business Analyst Consultant

Confidential, West Sacramento, CA

Responsibilities:

• I am leading a team of four Business Analysts with a task to implement automated correspondence for seventeen health plans, having multiple lines of businesses while meeting 52 states requirements for Medicare and Medicaid.
• My primary role is to provide technical expertise and directions in the implementation and configuration of Confidential ’ CareRadius Medical management System and document the business and functional requirement for more than 450 plus automated letters.

Technical Project Manager/Business Analyst

Confidential, Mather, CA

Responsibilities:

• As a technical project manager I managed a team of five consultants who provided technical expertise and support to OES IT in upgrading their enterprise architecture.
• The team followed the best practices in hardware and storage virtualization, Domino replication and clustering to provide a better mobile workforce environment and increasing data integrity and system resiliency.
• Additionally, OES project involved web enabling and reengineering of twelve existing Lotus Notes (Client/Server) applications.

Senior Business Analyst

Confidential, Redwood City, CA

Responsibilities:

• I successfully supported the launch of a new Confidential website, specifically designed to support company’s two new SaaS (Software as a Service) enabled applications.
• The overall SaaS Confidential project involved evaluation of the industry’s top five SaaS Billing vendors and setting up of a completely automated end-to-end SaaS Confidential operation that is fully integrated with third-party SaaS billing system and the company’s existing ERP System (SAP).
• When launched, the Confidential website was fully capable of showcasing company’s SaaS products, selling SaaS subscriptions, and supporting both manual and auto-provisioning of SaaS applications.

Finance/IT Project Manager

Confidential, Rancho Cordova, CA

Responsibilities:

• Extensity version 6.0 to version 6.6.
• However, as a Finance IT project manager my primary role was to partner with IT project manager in managing the functional side of the project, mainly involving; gap analysis, requirement gathering, identifying and configuring new business rules, preparing UAT test scripts, and managing user acceptance test.

Project Manager/Systems Analyst

Confidential

Responsibilities:

• I served as a Project Manager and Systems Analyst on several customized application development projects, mainly using Oracle technologies, such as; Oracle 10g Forms, Oracle 6i Forms/Reports, Oracle Applications 11i and Oracle 10g Database etc.

Project Manager/Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• I managed multiple high profile web development projects for Company’s three well-known clients.

Project Manager /Data Analyst

Confidential, El Dorado Hills, CA

Responsibilities:

• Primary objective of this project was to research, identify and document the preventive measure for maintaining data integrity of Confidential .
• The research encompassed a detailed study of various components of Oracle based database repositories and multiple stage ETL processes, involving extraction and transformation of mainframe (Legacy) and AS400 data. Authored multiple documents summarizing current
• As-Is” data architecture and created an extended knowledge base library for the eBusiness group.
• Other deliverable included development of data audit policies and procedures.
• Conducted several data audits using newly formulated procedures and successfully identified new data and application errors.
• Recommended process improvements and project managed the automation of issues and defects tracking process, involving multiple automated systems such as; HEAT, Tracker, and Digital Workflow applications.

Technical and operational knowledge of BSC specific systems:NASCO, RTMS, TPSU, BenCap, CAPS, Provider Connection, Consumer/Members Portal, HEAT, Tracker, and Digital Workflow

Technical Project Manager/ Business Analyst

Confidential, Santa Clara, CA

Responsibilities:

• Conducted in-depth feasibility study of a multi-million dollar Confidential project involving selling of digital image based product over the internet.

Consultant Project Manager/Business Analyst

Confidential

Responsibilities:

• Developed master project plan to consolidate the development of multiple product and one off functionalities for customized implementations.
• Documented and managed user requirements, written use cases, and systematized the existing feature lists of all their products.
• Recommended improvements in development methodologies and provided support in managing offshore development projects in China.

Program Director

Confidential, Sacramento, CA

Responsibilities:

• Primarily I managed the entire product development schedule for Company’s two major product lines.
• Owned master scheduled of all version releases, service packs, hot patches, and the implementation of customer sites. Additionally;
• Actively participated in the effort of standardizing UI for all company’s products
• Created complete road map for converting existing products to a new platform and release it to live customers
• Designed and administered various UI testing sessions
• Recommended and implemented process improvements and standardized product implementation process

Enterprise Project Director

Confidential, Santa Ana, CA

Responsibilities:

• Managed the entire development of a proprietary and launched two high volume enterprise level Confidential sites on the same platform, within six months time.
• The main project included the development of an Confidential B2C engine using the Microsoft platform (VB, SQL2000, Site Server, XML and Biztalk server 2000), building e-Stores, Site Manager (for managing user accounts, catalog, and order fulfillment), and integrating e-Store solutions with JD Edwards ERP and EXE’s WMS systems.