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Senior It Business Analyst Resume

3.00 Rating

Chesterfield, MO

PROFESSIONAL EXPERIENCE

SENIOR IT BUSINESS ANALYST

Confidential, Chesterfield, MO

Responsibilities:

  • Projects in progress splitting the corporation into 2 entities, an Application Archive data project, IT Hardware refresh project.
  • Single Intake Portal Project, multiple apps with a single interface input for project planning and financial approvals.
  • Gather, understand and document project objectives, validate project financials, and develop/distribute metrics and reporting.
  • Define, design and document business flows and processes to identify interdependencies and ensure project success
  • Provide ongoing status project reporting support on weekly, monthly, quarterly, and year end.
  • Develop presentations and communications in support of program and projects.
  • Provide team support on Project guidelines, processes, and key deliverables.
  • Identify, analyze, resolve, document and escalate problems and issues that may impact the project.
  • Use technical tools (queries, process maps and business documentation etc.) for problem resolution.
  • Communicate status, solutions, and concerns in timely manner with in the team.
  • Possess working knowledge of SDLC and Lean Six Sigma Green Belt.
  • MS Office 2010 - 2013, Word, Excel, Access, Project, Visio, Outlook and Sharepoint.

SENIOR BUSINESS ANALYST

Confidential, Warrenville, IL

Responsibilities:

  • Business Analyst (Front End) responsible for identifying both business and technical requirements using, MDM, SAP and JDE 8.0 and AS400 platforms.
  • Liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
  • Business Liaison for all communications between purchasing corporation to ensuring compliance with Federal Trade Commission Antitrust Law.
  • Utilizing strong analytical skills to generate organizational metrics for Service Level Agreement.
  • Planning and directing the analysis of highly complex business problems to be solved through managed solutions and reported on weekly status meetings.
  • Project management including business systems analysis, solution design, technical writing and application development.
  • Requirement gathering and documentation of the Standard of Procedures.
  • Subject matter knowledge of Business flows in Upstream and Downstream business tower processes
  • Documentation of Standard Of Procedures, translate high level business process improvements, map business processes.
  • Successfully engage with Subject Matter Experts(SME) and IT for quality translation of (Front End) Software Development Life Cycle.(SDLC)
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, translate high level ideas and information into a general understanding across multiple platforms and parties.
  • Business (Front End) User Verification testing completed, execution of IT built test scripts.
  • Multiple Safety Data Sheet (MSDS) job documented, errors analyzed, metric data reporting, shared at all towers within the organization.
  • MS Office 2010, 2013 Access, Excel, Word, Siebel, JDE, SAP MDM, WEBEX, MSDS, SAP FI, MM, PP, SD, BW, both (Front End) Production and Test, Outlook, Lotus Notes, Powerpoint, MS One Note, MS Visio and 2010 MS SharePoint, MSDS.

SENIOR BUSINESS ANALYST

Confidential, Schaumburg, IL

Responsibilities:

  • Gathered, analyzed data, errors analyzed, metric data reporting, shared at all towers and external parties.
  • Assisted management is creating data scorecard for BOD and EOD reporting.
  • Weekly, Monthly Budget reviews of departmental and accruals for budget forecasts for monthly reporting
  • Created Excel databases of KPIs providing performance analysis, cycle times, aging, and other relevant trends of $100 Million annually.
  • Gathered, analyzed and provided management with transactional information on chargeback overrides, normalization, and potential overpayment analysis.
  • Experienced in extensive requirement gathering and documentation of SOPs.
  • Responsible for high levelimplementation plans, data and process models,cost estimating, cost benefits analysis, and return on investments.
  • Facilitate workshopssuch as JAD, RAD, and DRP sessions
  • Assisted management sessions on creating chargeback enhancement requirements Model N, screen designs, and user verification testing, Business side support of execution of test scripts.
  • Reporting using Vlookups, Hlookups, Pivot tables, hierarchy MDM, linked workbooks, graphics and presentations.
  • Business side use of Model N Regulatory suite,MS Office 2010, SAP, HIBBC, HRSA, DEA and Lotus Notes.

BUSINESS ANALYST

Confidential, Lake Forest, IL

Responsibilities:

  • Responsible for charge backs requests on Trading Partner contracts and account set ups in Model N.
  • Business side user of Model N Regulatory suite of applications.
  • Responding to customer requests via email and phone in compliance with the Hospira SLA requirements.
  • Worked as a liaison between Business, IT and outside teams to ensure Trading Partner satisfaction is met.
  • Escalation, resolution or logging and forwarding of inquiries/issues within Contract Marketing Operations.
  • Special projects as assigned.

ADMINISTRATIVE ASSISTANT IV

Confidential, Hoffman Estates, IL

Responsibilities:

  • Build market customers to be put on vendor Trading Partner database.
  • Strong verbal and written skills, data alpha numeric input into multiple legacy systems.
  • MS Office Excel experience, Outlook experience, scanning experience.
  • Responsible for weekly mailings and Network reports.
  • Project with E-Commerce Division verifying all information for online website catalog listings.
  • Special projects as assigned.

SENIOR DATABASE ADMINISTRATOR

Confidential, Glenview, IL

Responsibilities:

  • Maintained PDF Database for all printer proofs in English and Spanish Divisions, Grades K-6.
  • Responsible for SLA compliance for all document posting in Adobe 8 PDFS on transfer servers.
  • Detailed tracking and delivery of all PDF proofs to editorial department in a timely manner.
  • Triplicated backup of all documents to mainframe server as well as back up server .
  • Special projects as assigned.

DATA ANALYST

Confidential, Chicago, IL

Responsibilities:

  • Responsible for data entry of daily research nursing reports and intergity of data in MS Access databases.
  • Converting data from MS Access to MS Excel pivot tables for reporting.
  • Updating all data for clinical trials on a daily reporting to Sr Clinical Specialist of metric results.
  • Performed special projects as assigned for Clinical Trials.

BUSINESS ADMINISTRATOR

Confidential, Chicago, IL

Responsibilities:

  • Monitoring Grants program, Budget projections on weekly basis. Reporting to recipients of Grants on payouts EOD.
  • Meeting with program administrator utilizing forms review and compliance.
  • A review of time sheets and standardized forms for pay dates.
  • Produced weekly status reports for the departmental weekly meetings.
  • Assisted with maintaining/keep copies of tax documents in files up to date.
  • On spot inspection of the project work-site to assure participant safety and compliance.
  • Maintain spreadsheets on weekly student count and by client site for weekly payroll totals.
  • Other projects as may be assigned.

FINANCIAL ANALYST, PRODUCT DEVELOPMENT

Confidential, Glenview, IL.

Responsibilities:

  • Organized departmental budget and forecast meetings for business cases.
  • Continually updating budget information throughout Business plan cycle over next 3-5 years.
  • Complete ownership of product investment budget and forecast for assigned discipline by program and working with product development and publishing operation staff utilizing Vista PM.
  • Prepared monthly product investment tracking report highlighting job to date spending by program.
  • YTD spending by program, changes in budget forecasts to approved products/spending accurately.
  • Prepare/assist Product Development/Product Management Managers with investment estimates for new product proposals and product business case utilizing Vista PM.
  • Review the 16 digit ISBN code for accurate plant tracking and review.
  • Proficient in utilizing Vista, SAP and Oracle Project Accounting to set up project spend budget forecast, and calendar, ensure data integrity and accomplish goals.

ACCOUNTS PAYABLE

Confidential, Deerfield, IL

Responsibilities:

  • Performed AP year end project reporting and data entry via SAP.
  • Audited vendors invoices for compliance.
  • Managed special requests in a timely manner.
  • Researched audit trails.

TEMPORARY BUYER, PURCHASING

Confidential, Glenview, IL.

Responsibilities:

  • Leads and manages sourcing/procurement initiatives, including business requirement development, supply market research.
  • Requests for information, supplier evaluation and qualification, negotiation and contracting.
  • Builds and maintains effective working relationships with diverse clients to drive the best total value.
  • Independently seeks out and develops opportunities for cost and process improvements with clients and suppliers.
  • Utilizes Oracle procurement systems to support procurement and contracting processes.
  • Ensures detailed documentation is developed, approved and retained to support decisions made and methods used to award business to suppliers.

PROJECT ANALYST

Confidential, Oakbrook, IL.

Responsibilities:

  • Responsible for business cases concerning Outsourced Excess Property Accounts for REIT Department.
  • Submitted proposal for changes to current policy, budget review and changes to contract up for renewal.
  • Audited all US Regions outsourced A/R, collections and account reconciliations, historically for two years.

TEMPORARY ASSOCIATE

Confidential, Village, IL

Responsibilities:

  • Year End Analyst doing audit project work for Data Conversions for Major Accounts Division.
  • Internal audit of incoming data conversion files from India, reporting metrics to the area project managers.
  • Responsible for E-Time data conversion files of new customer data files using ADP conversion software package.
  • Contribute to the planning, decision-making, and implementation process of the Data Conversion directives required for special projects.

CONTRACT CUSTOMER MASTER ANALYST II

Confidential, Naperville, IL.

Responsibilities:

  • Responsible for all BP US Fuels Jobber Dealers to troubleshoot and resolve their issues with account set-up, allocation and delivery issues, credit and general all around customer service.
  • Work as a liaison between multiple teams to ensure customer satisfaction is met.
  • Support BP activities through immediate triage using Siebel 7.5, escalation, resolution or logging and forwarding of customer inquiries/issues within BP and US Fuels Operations.
  • Working with SAP, JDE, MS Office Excel, Word, Outlook, RSDP, SCDB, and Internet Portal.

PROJECT ANALYST

Confidential, Hoffman Estates, IL.

Responsibilities:

  • Responsible for investigating and analyzing business customer account information on new and / or existing accounts.
  • Responsible to complete customer marking / identification projects, as assigned, which may include, but not limited to the maintenance of business rules, customer information tables, and validation of data quality.
  • Provided a front line function for account movement requests, embedded base cleanups, dispute, and open issues resolution.
  • Investigate and resolve requests to cleanup customer data based on the established procedures and business rules for a specific region.
  • These responsibilities include determining the business customer's legal corporate structure using both internal and external resources, manipulating customer information using Excel and Access tools, and communicating with supervisors when deadlines are exceeded.

CONTRACT PREMIUM TAX ANALYST

Confidential, Schaumburg, IL.

Responsibilities:

  • File tax assessments and compliance check for Premium Tax/Corporate Tax Department.
  • Assessment payments in SAP and logging in access database and linking Excel workbooks
  • Reporting data for annual reports and preparing data for various state audit deadlines.
  • Posting of general journal entries, account reconciliations, assist preparation of budget projections for financial statements, and month-end close and year end close activities.

TEMPORARY ACCOUNTANT

Confidential, Schaumburg, IL.

Responsibilities:

  • Audit of all outstanding A/P vendor invoices outstanding and manual checks issued.
  • Invoiced all outstanding A/R billing via JDE accounting system.
  • Corporate International collections, reporting cash flow management.
  • Special Project of two years of expense reports to close year-end.
  • Processing contractor timesheets for payment in IT Contractor Services.
  • Using APROMS and Excel spreadsheets to track all invoices outgoing for payments.
  • Invoice reconciliation of hours billed to hours coded in time reporting system, Invoice processing, Oracle database data entry, accrual preparation, communicate with many levels of management
  • Maintained all vendor files on daily basis, month end, year-end projects, and special projects as assigned.

CONTRACTOR FULL CHARGE BOOKKEEPER

Confidential

Responsibilities:

  • Responsible for processing of JDE Accounts Receivable and Accounts Payable transactions, reconciliation of multiple bank accounts, assisting in cash flow management, including direct contact with customers/vendors, posting of general journal entries, preparation of financial statements, and month-end close activities.
  • Assist in developing and enforcing financial policies, serve as point of contact for all invoices and billing questions, establish accounts with vendors, complete credit applications and follow up, facilitate petty cash transactions, and process
  • Responsible for all BP US Fuels Jobber Dealers to troubleshoot and resolve their issues with account set-up, allocation and delivery issues, credit and general all around customer service.
  • Work as a liaison between multiple teams to ensure customer satisfaction is met.
  • Support Elite activities through immediate triage using Siebel, escalation, resolution or logging and forwarding of customer inquiries/issues within Elite and US Fuels Operations.
  • Working with SAP, JDE, MS Office Excel, Word, Outlook, and Legacy systems.
  • Responsible for processing of Accounts Receivable and Accounts Payable transactions, Purchasing, reconciliation of multiple bank accounts, reporting cash flow management.
  • Direct contact with customers/vendors, serve as point of contact for all invoices and billing questions, letters of credit, and establish purchasing accounts with vendors.
  • Requirement gathering and documentation of the Standard of Procedures.
  • Posting of general journal entries, preparation of financial statements, and month-end and year end close activities.
  • Assist in developing and enforcing financial policies, complete credit applications and follow up, facilitate petty cash transactions, and process check requests.
  • Project of software implementation of a SQL server Peachtree MAS90 software and Pitney Bowes Postage tracking system.

TECHNICAL SKILLS

  • SAP ERP, FI, OTC, SD, PU, MM, MDM. Oracle, ADP, Peachtree MAS90, Lucert tax, Siebel, Microsoft 2013 Excel, Access, Word, PowerPoint, Outlook, Microsoft Project Manager, Microsoft Visio, Internet Explorer, Peoplesoft, Vista Project Manager, Quick Books, Quicken, MS Money, JD Edwards One World, Great Plaines, Adobe, Model N, Lotus Notes, DEA, HIBBC, HRSA. WebEx, Tax Master, MSDS
  • Project Management Professional Certificate in progress,
  • Lean Six Sigma Green Belt In progress.
  • Certified in Customer Service.

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