PROFESSIONAL SUMMARY:

• 7 years of experience in IT industry. Around 5+ year in Siebel technologies, for Upgrade and Support/Maintenance project.
• Around 2 years experience in maintenance and enhancement project in airlines and 2.0 in telecom domain, in Mainframe technology.
• Have good experience in Siebel configuration, scripting and workflows. Good experience in mainframes technology - MAPPER language (4GL), COBOL language (analysis), IPF editor commands, QLP (Query language processor).
• Along with doing project work, actively participated in management activities, developed tool in Visual Basics for the creating checklist for quality standards and for supporting software quality assurance process.
• Possess a good foundation in requirement gathering, systems analysis, design and debugging skills.
• Strong in team co-ordination and knowledge sharing through proper documents and .

OBJECTIVE:

To obtain a meaningful and challenging position that enables me to learn the new skills and gives me environment to contribute in organization’s growth as well as self - development

PROFESSIONAL EXPERIENCE:

Confidential

Siebel Developer/Team Lead

Responsibilities:

• Interacted with client and prepared Low level design document.
• Prepared plan for Siebel upgrade 7.8
• Prepared Assessment report for upgrade.
• Involved in all the phases from pre to post upgrade task.
• Involved in resolving Configuration issues after upgrade from 7.8 to 8.1.
• Interaction with the client and users to understand the functional requirements and implement them in 8.1 as desired.
• Carried out Siebel Configuration post-upgrade.
• Carried out Enhancement Requests.
• Supported UAT and System Testing.
• Consolidation of Build Notes and Admin Data Sheet.
• Involved in Various Cut-over activities for Go-Live.
• Worked on Issues for Post Upgrade activities.
• Handled the team of 5 members.
• SPOC for the upgrade and need to report daily progress to manager,
• Created the test plan and test cases.
• Production Support and developing RFCs.
• Tested the Application ( Unit Testing and System Testing )

Environment: Siebel 7.8 and 8.1

Confidential, Atlanta, GA

Siebel Developer

Responsibilities:

• Customized and Configured Siebel eBusiness Applications using Siebel Tools.
• Involved in writing new Business components, Business Objects and making changes to the existing business components, Business Objects.
• Created and modified Form applet and List Applet by removing fields and modifying them as per the requirements.
• Configured the Dynamic Drilldowns on the List applets so that the user able to see the Detailed information about their products.
• Configured Toggle Objects.
• Configured Pick lists, Dynamic Pick Lists, Constrain Pick List & Multi Value Groups as per the user requirements
• Designed and developed new Pick List Components, MVG lists, Links, Joins and defining several other object definitions and linking to each of the objects defined in the interface layer.
• Created and Configured Views, Screens, Screen tabs, View bar menu items, Screen menu items for user Interaction as per the requirements.
• Restructuring the Siebel Script codes as per Oracle Best Recommended Practise.
• Putting of customised error handling code in all the events.
• Object destruction to enhance the application performance.
• Production Support and developing RFCs.
• Carried out Enhancement Requests.
• Extended the Siebel Tables by extending the columns as per the requirements.

Environment: Siebel 7.7, Siebel Call Center Application, Windows Xp, MS SQL Server

Confidential

Siebel Developer

Responsibilities:

• Handles tickets raised or give support to application.
• Started working with applets, then worked on BC’s and done scripting also.
• Has worked on Account management, Manage activities, Contact management, service management.
• Has worked on pricing management, added new products and discounts. Also worked on Quote management in the application.
• Has worked on enhancements request.
• Created Technical design document for small enhancements.
• Worked on configuration of Screens, Views & Applets using MVG/Pick lists, static & dynamic drilldowns, toggle etc.
• Provided support in configuration of BO Layer objects like Business Objects,
• Business Components, Joins, Pick Lists and Links based on Technical design documents. Worked on Picklists and made use of User Properties.
• Designed Home Pages.
• Wrote servers and browser Scripts at Applet and Business Component, Application level.
• Worked on Business Services.
• Modified web templates as per requirement.
• Created workflow processes and made use of Business services in the workflow.
• Worked on performance issues.
• Done unit testing.

Tools: Siebel 8.0

Confidential

Siebel Developer

Responsibilities:

• Handles tickets raised or give support to application.
• Started working with applets, then worked on BC’s and done scripting also.
• Has worked on Account management, Manage activities, Contact management, service management.
• Has worked on pricing management, added new products and discounts. Also worked on Quote management in the application.
• Has worked on enhancements request.
• Created Technical design document for small enhancements.
• Done unit testing.
• Customized the out-of-the-box using Siebel Tools creating and modifying Business Objects, Business Components, Views, Screens and Applets.
• Worked on issues related to Configuration.
• Customized Pick Applets and MVGs using Links, MVLs and MVFs.
• Extended Base Table by adding new extension columns to the Base table
• Restructuring the Siebel Script codes as per Oracle Best Recommended Practise.
• Putting of customised error handling code in all the events.
• Object destruction to enhance the application performance.
• Production Support and developing RFCs.
• Carried out Enhancement Requests.
• Involved in making changes to eScript based on the new enhancements.

Environment: Siebel 7.7, Siebel Public Sector, Partner Portal applications, Windows Xp, Oracle 10g

Confidential, Minneapolis

Analyst, Coder, Debugger, Developer

Responsibilities:

• Analysis of the requests and source programs.
• Coding the changes / enhancements to the source programs.
• Testing and Debugging of programs.
• Documenting the changes / enhancements made as well as the test cases.

Environment: Unisys Fortran, FDML (Fortran data manipulation language)

Confidential, Minneapolis

Analyst, Coder, Debugger, Developer and SCM coordinator

Responsibilities:

• Analysis of the requests and source programs.
• Coding the changes / enhancements to the source programs.
• Testing and Debugging of programs.
• Documenting the changes / enhancements made as well as the test cases.
• To integrate and maintain project related configurable items for the NWA CHAMP Maintenance project as apart of a SCM activity.

Environment: UNISYS 2200 Mainframe, Unisys COBOL, OS 00, MAPPER, ECL.