SUMMARY

• Over 7+ years of professional IT experience in SaaS, PaaS, Salesforce.com CRM, Force.com platform and Java/J2EE technologies.
• Experience in configuring and customizing Salesforce Sales Cloud, Service Cloud, Communities, Portals and Appexchange apps.
• Hands on experience wif CRM processes Lead Management, Account Management, Opportunity Management, Order Management, Forecasting, Campaign Management & Case Management.
• Strong programming experience using Apex Classes, Apex Triggers, Dynamic apex, SOQL, SOSL, developing Visualforce pages, Components using Standard, Custom, Extension and List controllers.
• Valuable experience in writing Apex Batch, Schedule Classes, Http callouts, Web services, SOAP API, REST API, Test Classes, Email Services (single, mass emails) and Wrapper classes.
• Hands on integration experience using SOAP, REST apex web service classes for making inbound calls to salesforce and used external WSDL to make calls to external application.
• Experience working on Salesforce1 Lightning experience rollout and developed Lightning Components, Handlers, Events, Controllers for modern lightning experience.
• Experience in Salesforce.com customization, Security, Data Administration, Development, Support and Testing.
• Experience wif modern styling using lightning SDLS styles, used in lightning components.
• Well knowledge wif development tools Eclipse IDE, Developer Console, Sublime and Workbench.
• Knowledge wif Governor Limits, Apex best practices and implemented them while writing SOQL, SOSL, Triggers and Controllers.
• Experience inSalesforceMarketingCloudImplementation and Integration.
• Developed a REST API to send teh information to Docusign through XMLGateway and Docusign is calling a REST API is sending an envelope, dat envelope contains all teh documents name and teh customer information.
• Create Technical & Functional Design Documents for Salesforce Agile Integrations migrate process from Actian toDellBoomi.
• Well acquainted wif various testing strategies such as Functionality testing, Integration testing, Black - Box testing, Sanity testing, User Acceptance testing, Security testing, Smoke testing and Regression testing.
• Proficient in Salesforce administrative tasks of managing Users, Role hierarchy, Profiles, Territory Management, Sharing rules, Email Services, Communication templates.
• Experience in designing and configuring Salesforce Custom Objects, Fields, Formula fields, Relationships - Lookup, Master-detail, Junction, Page, Search, Compact Layouts, FieldSets, Validation rules, Tabs and Salesforce1 navigations.
• Hands-on design, development, deployment and management of multiple integration processes created onDellBoomi.
• Managed support and deployment of add-on products such asEloqua, Docusign, Demand Tools, Dupe Blocker.
• Proficient wif sales cloud and service cloud configuration using Web-to-Lead, Email-to-Case to capture leads from website and creating Cases using Email-to-Case, setting up Escalation rules and Assignment rules.
• Implement client-sideRESTAPIintegration for resolving e-Commerce customer attributes.
• Experience in building salesforce Reports and Dashboards by leveraging salesforce and other BI tools to provide accurate reporting for various business users in teh organizations.
• Hands on experience wif Data Migration/Integration using Import Wizard, Data Loader, Workbench and integration tools like Informatica cloud connector.
• Experience in Conga, eDocusign and Forseva App exchange solutions.
• Experience working wif Git, Bitbucket, SVN source control tools for managing various release code base.
• Hands on experience in managing sandbox and migrating components using Force.com ant migration tool, Change sets and Eclipse.
• Well experienced wif Object Oriented Programming using Java, J2EE and C# .net and Oracle, SQL Server RDBMS database.
• Experience in developing web applications wif responsive UI using HTML5, CSS, Javascript, jQuery and Bootstrap styles.
• UsedRESTAPIfor implementing Web Service Definition Language (WSDL) in teh application for access to data from external systems and web sites.
• CreatedDB2naming standards to accommodateDB2object names in fourteen Test and Production regions. Upgraded ERWin modeling software; converted and maintained teh DOIS data model.
• Salesforce.com Configuration and Design ofServiceCloud, SalesCloudand Force.com solutions, wif an emphasis onServiceCloudsolutions.
• Written BulkAPIand SOAP basedAPIcode in Java for various requirements.
• Development experience in various platforms like MS Office, Visio documenting tool and Salesforce.com Sandbox and Development environments.
• Good at documenting Business Requirements, Technical Design and User Stories to make easy in understanding for all business/development users.
• Experience working in Agile, Waterfall project development environments and involved in sprint planning/grooming sessions.

TECHNICAL SKILLS

SALESFORCE: Apex Triggers, Apex Classes, Custom and Extension Controllers, SOQL, SOSL, Visual force Pages, Components, S-Controls, Apex Web Services (SOAP & REST), Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects.

LANGUAGE: C, C++, C#, .net, HTML, SQL, JAVA, J2EE, Apex.

WEB TECHNOLOGIES: HTML, CSS, XML, jQuery, AJAX, Java script, Web logic, Apache Tomcat.

TOOLS: &IDE: Force. com IDE, Force. com Explorer, Data Loader, Informatica Cloud Connector, Eclipse, Outlook connector, Excel Connector, Workbench, SOAP UI.

VERSION CONTROLS: SVN, Git, Git hub, Bitbucket.

METHODOLOGY: Agile, Scrum, RAD, Waterfall.

DATABASE: Microsoft SQL Server, SQL & PL/SQL, Oracle, RDBMS.

OPERATING SYSTEM: Windows XP, Windows Vista, Windows 7, Linux.

PROFESSIONAL EXPERIENCE

Confidential, DALLAS, TEXAS

Sr. Salesforce Developer

RESPONSIBILITIES:

• Worked wif business Users/Analysts in business/technical grooming sessions and prepared technical design inputs.
• Worked on creating design approach for teh requirements and acted as tech lead in teh team.
• Written SOQL, SOSL, Aggregate and relationship queries using apex query language in Apex Controllers, Triggers and Batch classes.
• Apttus implementation wif complex functionalities for business logic. User Management, CPQ, Marketing Content Management.
• Informaticatool integration was used to achieve teh data load batch process.
• Worked wif Managed packages from APTTUS CPQ and involved in integrating APTTUS business logic wif current system.
• Responsible for setting upInformaticaSalesforceplugins and integration.
• Developed Apex classes, Controllers - Custom, Extension controllers, Apex Triggers for various functional requirements.
• Worked wif Forseva’s combination of credit and collection processing integrated wif teh sale processin salesforce.
• DevelopedInformaticamappings, sessions and workflows as per teh business rules and loading requirements.
• Developed SOAP callout from WSDL generated WSDL to Apex classes wif client application and mapped these fields on toCongatemplates.
• Build customcongatemplates in word and excel usingCongaComposer. Developed these templates for email to merge fields fromsalesforcecustom fields to word documents.
• Created Data Extensions, List to load data intoSalesforceMarketingCloud.
• Configure system (user set-up, dashboards, templates, report creation) for onboarding new groups dat are adaptingWorkfrontto their processes.
• Developed REST APIs usingSpringBootand integrated them to send JSON data to UI.
• Exposure to callouts fromsalesforceto call external process onHeroku.
• Manage thePardotplatform including automations, drip programs and campaigns.
• Designed REST API leveraging theSpringboottoolkit to communicate between front-end and legacy back-end.
• PerformedSteelbrickCPQrelated configuration for product setup, approval matrices, approval rules, process builders and flows.
• Integrated Salesforce wif SAP CRM usingBoomi.
• Worked on integrating salesforce wif external web application to send salesforce data by making apex callout using HttpRequest, Http classes.
• Responsible for testing and validating theInformaticamappings against teh pre-defined ETL design standards.
• Created custom apex restful Web Service classes using @HttpGet, @HttpPost, @HttpPut annotations in Salesforce for external application to access data.
• Worked on lightning components, event registration, handlers for performing business logics and actions.
• Worked extensively on teh Task UI functionality which involves process understanding, writing functional test cases based on teh FDD and Visio diagrams and testing teh same in teh application.
• Implemented Marketing Cloud from scratch and successfully implemented Sales Cloud wif marketing cloud.
• Documented and reconfigured teh bi-direction integration between teh Eloqua and Salesforce databases.
• Develop web-based applications to track, display and analyze healthcare data usingSpringBootand NoSQL databases.
• Involved in Siebel Integrationtestingwif One Portal & ODM application of ACS.
• Created and executed project plans, successfully deploying Salesforce.com solutions.
• Created real-time integrations wif Siebel CRM system using Mulesoft as Integration.
• Written apex Test classes using annotations @isTest, @testSetup for unit testing of Apex classes, Triggers and Batch Classes and achieved 90% of code coverage.
• UsingSpringBootwhich is radically faster in building MicroServices and develop Spring based application wif very less configuration.
• Developed Visualforce pages using components like PageBlock, PageBlockSetion, InputField, DataTable, DataList, Repeat, CommandButton, CommandLine and ajax components ActionFunction, ActionSupport for partial page refresh after making calls to apex controller.
• Developed Visualforce pages wif HTML5, CSS3, JavaScript, jQuery to perform client-side validations and rich user interface.
• Created a Security Audit Report which usedDB2log information to identify unauthorized updates and updaters of sensitiveDB2tables.
• Used Eclipse, Developer Console for developing Visualforce Pages, Components, Apex classes, Triggers, Batch, Schedule and debugging and analyzing logs.
• Strong experience in implementing Salesforce MVC pattern wif Apex classes as Controller, Visualforce pages as UI and SObjects as Model for persisting data in teh salesforce platform database.
• Performed salesforce administrative tasks - Creating Users, Roles, Profiles, Permission Set, Public Groups, Queues, Sharing Rules, Validation Rules, Single Sign-On and Deployments.
• Developed Workflow rules, Approval process and actions like Creating Task, Email Alert and Field updates.
• Developed SOAP andRESTbased requests for communicating wif web services.
• Used Process Builder to consolidate/migrate existing worflow rules and associated actions into to Process flows.
• Developed complex validation rules, Formula fields, Relationships Lookup, Master-Detail and Many-to-Many relationships using Junction objects.
• Created Record types, assigned Picklist values, Page Layout based on teh Profile to teh Record type.
• Worked on configuration of Leads, Accounts, Contacts, Opportunities, Campaigns, Cases, Knowledge, Articles and Solutions Standard objects.
• Worked on configuration of Service console, Email-to-Case, Escalation, Assignment and Auto response rules on Case object for service cloud automation.
• Developed Tabular, Summary, Matrix reports, analytic snapshot and Dashboards for different line of businesses.
• Used Data Loader to bulk load data into Salesforce from CSV files, Oracle databases.
• Used Ant Force.com migration tool, Jenkins to deploying and CI of salesforce sandbox to Production environments.
• UsedHerokuto migrate Case/Case Items from legacySalesforceOrg.
• Configured Microsoft FS IdP to enable SAML based SSO in salesforce sandbox and production for autantication.
• Fixed Production issues created by business users in teh daily basis.

ENVIRONMENT: Salesforce.com, Service cloud, Sales cloud, MarketingCloud, Apex, Visualforce, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, Dashboards, Data Loader, JavaScript, HTML, AJAX, CSS, Force.com IDE, Git, Windows XP, windows 7.

Confidential, Wallingford, CT

Salesforce Developer

RESPONSIBILITIES:

• Designed, developed and deployed Apex Classes, Triggers, and Validation rules for various functional needs in teh application.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Designed and developed Apex Classes wif Standard, Custom and Extension controllers and Apex Triggers to serve various functional needs in teh application.
• IntegratedSalesforce.com wif External JAVA Applications to capture Accounts, Contacts and usingRESTAPIby configuring Connected App and worked wif SOAP Integration.
• Created custom cloning for teh record by copying certain field sections of teh record and creating as a new record after modifications.
• Involved in RegressionTestingof teh application.
• Manage and resolve user issues as teh internal technical interface forWorkfront.
• Reviewing test scripts for testing. Verification &Testingof new requirements.
• Worked on wif API callouts to retrieve teh data and also update teh data back to teh Database maintained for teh users.
• Used Force.com Web services API for implementing web services to access to data from different users.
• Create inbound apex soap Web service classes for external systems to consume salesforce data.
• Developed apex unit Test Classes for unit testing of various custom code written in teh organization.
• Created custom field and field dependencies on standard objects like Accounts, Contacts, Cases, Campaigns and Solutions.
• Created workflow rules, approval process and defined related actions Creating tasks, email alerts, field updates for business automation.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Created Page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Established teh framework forchangemanagementwif both employees and customers.
• Created various custom Reports, Dashboard on custom objects to give complete detail overview.
• Developed Custom Objects, Custom reports and configured teh Analytical Snapshots to dump teh data on a regular basis for teh sales performance and lead generation statics.
• Performed Administrative actions created Profiles, Users, Roles, Data sharing rules, Object/Field level settings, IP filtering and SSO configuration.
• Worked wif Dell Boomi for integration of salesforce wif SAP system.
• Performed deployments using writing Ant based scripts using Force.com migration tool and ChangeSets.
• Worked wif business users in pre-deployment activities and fixing issues immediately in teh UAT sandbox.

ENVIRONMENT: Salesforce.com, Force.com, Apex classes, Triggers, Visualforce pages, Data Loader, JavaScript, HTML, CSS, XML, REST, AJAX, Web Services, SOAP, REST, Microsoft Outlook, Agile Methodology using Pivotal Tracker.

Confidential, New Hartford, MN

Salesforce Developer

RESPONSIBILITIES:

• Written Apex Custom, Extension and List controllers, Triggers on various objects.
• Written Apex Schedule classes to invoke apex Batch classes to execute at regular intervals and process teh data.
• Created Custom Visualforce components and attributes to override teh look and feel of standard Visualforce components.
• Worked wif Dynamic Apex to access sObjects, field information and execute dynamic SOQL, SOSL and DML queries.
• Developed Visualforce pages, Components and customized Visualforce pages wif Javascript for client-side validations.
• Developed apex test classes for code coverage required at teh time of migration to production.
• Created custom relationships using Lookup, Master-Detail, Junction objects, Page Layouts, Search Layouts, Validation rules, Email Templates, Workflows and Approval process.
• Worked on administration by configuring Profiles, Roles, Permission Sets, Sharing rules, Network filtering, Session Settings and Autantication.
• Created Workflow rules, Approval process for business automation by implementing Email Alerts, Field Update, Creating Tasks and Outbound messaging.
• Worked on Sales cloud customization of Account, Contacts, Lead and Opportunities by configuring Account Teams, custom Lead conversion, Sales processes.
• Configured Email-to-Case, Web-to-Case on case object for service cloud automation.
• Configured CTI for call center users using genesis and salesforce support team help.
• Created various Reports, Dashboards using salesforce native reporting capabilities for different level of users in teh organization.
• Used data loader for data migration and updating salesforce data.
• Interacted wif salesforce support members in resolving issues wif organization.

ENVIRONMENT: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Oracle 10g, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle, Windows.

Confidential, San Carlos, CA

Salesforce Developer

RESPONSIBILITIES:

• Written SOQL, SOSL for data manipulation needs of teh application using platform database objects.
• Written Apex triggers to process various logic upon record create, update, delete and undelete of standard and custom objects.
• Created Apex Custom, Extension controller classes wif various custom actions user performed from teh Visualforce pages.
• Created Visualforce pages wif client-side validations using Javascript, custom buttons wif Ajax toolkit to perform data updates from teh buttons.
• Used Force.com IDE for developing apex classes, triggers, Visualforce pages, objects, Fields and validation rules.
• Performed administration setup activities like creating Roles, Profiles, Public Groups, Queues, Session Settings and Sharing rules
• Created custom relationships using Lookup, Self, Master-detail, and Junction object for many-to-many relationships.
• Created workflow rules and defined actions like Tasks, Time-Dependent actions, Email Alerts and Field Updates to implement business logic.
• Used Data Loader to perform export, create, update operations on salesforce data and bulk import/export of data from Salesforce to CSV files and vice-versa.
• Created various tabular, summary, matrix reports and Pie, Donuts Dashboards, Report Folders wif access to different users.
• Migrated components across various other sandbox and Production instances using Force.com Migration tools and change set.

ENVIRONMENT: Salesforce.com platform, Sales cloud, Service cloud, Apex classes, Triggers, Visualforce pages, Controllers, Data loader, Demand tool, Workflows, Approvals, Custom Objects, Tabs, Page Layouts, CSS, HTML, Javascript, Reports, Dashboards, Eclipse IDE Plug-in, Windows.

Confidential

Java/J2EE Developer

RESPONSIBILITIES:

• Designed teh application using teh J2EE design patterns such as Session Facade, Business Delegate, Service Locator, Value Object and Singleton.
• Developed presentation tier as HTML, JSPs using Struts 1.1 Framework. Used AJAX for faster page rendering.
• Developed teh middle tier using EJBs Stateless Session Bean, Java Servlets.
• Entity Beans used for accessing data from teh Oracle 8i database.
• Worked on Hibernate for data persistence and created hbm files for various database tables.
• Deployed teh application in JBoss Application Server in development and production environment.
• Implemented CVS as Version control system.
• Code Walkthrough/ Test cases and Test Plans.
• Used ANT as build tool. Used Junit for writing Unit tests.
• Prepared high and low-level design documents for teh business modules for future references and updates.

ENVIRONMENT: Eclipse, HTML, Java Script, JUnit, JSP, Servlets, Struts, JDBC, Oracle 8i, AJAX, CVS and JBoss Application Server, Windows, Linux.